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“OK - not fantastic, but has aspirations” 3 of 5 bubbles
Review of The Royale Bintang Resort & Spa Seremban

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The Royale Bintang Resort & Spa Seremban
Ranked #2 of 14 Hotels in Seremban
Georgetown, Malaysia
Level Contributor
179 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
“OK - not fantastic, but has aspirations”
3 of 5 bubbles Reviewed December 3, 2011

Stayed 3 nights 1 - 4 Dec 2011 while attending a conference with my husband. Overall impression is good, but I did read previous TA comments before traveling & do agree with many of them. We stayed in Room 718 - deluxe king, over looking the Lake Gardens & opposite the State Mosque. We live by a mosque at home in Penang & sleep through the early morning prayer call, but here we were woken up each morning @ 5.30am...... & we accept that living in a muslim country, we have to accept their lifestyle.

Check in & check out were both polite & easy. Lobby is by lifts to floors & from car park, so not far to roll our case.

Decided to do a good & bad list for the hotel, so lets get the bad out of the way first:
Room - clean (on the whole) but in need of dire refurbush. Dirty walls, red stains on carpet, carpet had probably never been vacuum cleaned, cracks in ceiling coving, only 1 armchair & footstool - both with biro marks over. TV reception for satellite & in-house info service was poor, but was clear for terrestrial channels. Hairdryer was 1200 watt & dried my short hair eventually. No room binder/hotel info pack, so we had a lot of guessing to do. Tears in both duvet covers placed on the bed, & 1 had pale red marks on it.
Bathroom - only 2 bath towels. We managed OK, but some of my friends had to sign their life away to get hand towels.
Wifi in room - very very slow, then occasionally we got a good connection....before it dropped out.
Bar service - sat using our computer for nearly 25 minutes before my husband went to the bar to order our drinks.
Asiatic (??) coffee shop - very slow at clearing & resetting tables - especially during breakfast when nearly 400 delegates & other guests wanted feeding. Same breakfast buffet each morning.

Good:
Room & bathroom - lots of mirrors & very good lighting. Ideal for putting on makeup & doing hair (hairdryer is located at dressing table).
Room - loads of 3pin electric sockets, desk & chair plus separate dressing table & stool. Lots of drawer/shelf/hanging room - sufficient coat hangers for our 3 night stay of clothes. Room was of a good size. Safe was small, but it took a MacBook Pro 15" OK.
Bathroom - large, with separate bath & shower. Sufficient vanity space for our toiletries, plus electric shaver/toothbrush dual voltage socket. Toiletries replenished daily. Shower - powerful & hot.
Wifi in bar & coffee shop area very good: almost as fast as our home connection.
Public areas were clean, & its non-smoking which is lovely.

Other odd comments:
Pool - towels provided @ pool area. Only a few sunbeds, so 1st come, 1st served.
Business centre - located at lobby level, despite signage (& staff) saying its on mezzanine level. Can only print documents for you if it is on a pen/thumb drive - have no means (as far as they let on) of connecting your notebook to the printer or their network.
Car parking - in basement & is FOC for in-house guest.
Local shopping malls are very poor - only suited to locals.
Easy walk to & round Lake Gardens.
Seremban museum is about 3km away & is worth a short stop if you like local archaeology, architecture & stamps. Its FOC entry.
Hotel has 2 non-smoking floors: 7 & 11 (which is one of the Club floors). We specified non-smoking when we booked up.

Room Tip: Be specific if you want smoking or non-smoking, facing lake or otherwise.
See more room tips
  • Stayed December 2011, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank StrayCat5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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289 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
kedah
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed November 21, 2011

We stayed there for 2 days 2 months ago and it was a best service ever. The telephonist names Natifa was very kind and helpful.A great wake up calls from the telephonist. A reception was very nice.A tall guy with a sincerely smile.The breakfast was excellent,a very nice service from the waitress.TV is quiet old but i enjoy staying in the room. The room is clean as what i want it to be.i love to come here again and againThank you Royal Bintang for a best services.. :)

  • Stayed September 2011, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank purpleryana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix,Arizona
Level Contributor
69 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
1 of 5 bubbles Reviewed November 3, 2011

This is the worst hotel we have stayed in our travels around the globe and we have stayed in many hotels all these years.The carpet in the rooms were badly stained, TV is old,the buffet breakfast is poor, only 2 bath towels provided, no clock in the room and etc.This hotel is definitely not 4 star.We had booked this hotel thinking it was the best in Seremban.We were very disappointed with the standard.The front desk staff needs to be properly trained with customer service too.

  • Stayed October 2011, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank oranges8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Seremban hotels

Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed October 31, 2011

The room is spacious and clean as well as toilet.
Comfortable to stay in.
Reasonable room rates.

  • Stayed October 2011
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank RevoWithin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed October 28, 2011

Very bad service! Try to steal deposit 500usd on reception! This review from big group from Russia we stay there 30 day

  • Stayed September 2011
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank M038ex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kuala lumpur
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed September 30, 2011

Was pleasantly suprised by the well maintained hotel, helpful staff, good food and nice room. City and national train station is a 15 minute walk away. Swimming pool and gym barely passed. Alternatively, the seremban lake gardens opposite the hotel is a nice place to jog. Free wifi available, which was a nice touch!

  • Stayed September 2011
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank thesuperliang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cambridge, United Kingdom
Level Contributor
269 reviews
159 hotel reviews
common_n_hotel_reviews_1bd8 177 helpful votes
3 of 5 bubbles Reviewed September 9, 2011

Stayed for a couple of nights on a business trip. My room was very clean & spacious, with a huge bathroom. The air-con, TV and (free) WiFi worked perfectly. The breakfast is a good buffet, with excellent Asian dishes, and a good attempt at providing a Western option. The restaurant also served a buffet dinner. It seems the "theme" changes daily, and the Moroccan dishes on the night I went were OK, but rather lack-lustre. The hotel has a well stocked bar with the obligatory Philippino singers. All the staff were friendly and helpful.
The hotel is only a few minutes walk into the town.

  • Stayed September 2011, traveled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank TWinster13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Royale Bintang Resort & Spa Seremban

Property: The Royale Bintang Resort & Spa Seremban
Address: Jalan Dato a S Dawood, Seremban 70100, Malaysia
Location: Malaysia > Negeri Sembilan > Seremban District > Seremban
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool
Hotel Style:
Ranked #2 of 14 Hotels in Seremban
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Royale Bintang Resort & Spa Seremban 4*
Number of rooms: 345
Reservation Options:
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Also Known As:
The Royale Bintang Resort And Spa Seremban
The Royale Bintang Resort & Spa Seremban Hotel Seremban
Royale Bintang Hotel Seremban

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