The main business hotel in Labuan. Chose it because of the location. Not much have changed since my last visit in 2009. The room and bath are clean but is tired and needs refurbishment. Room service was ok but service at the lobby lounge was too slow. The check out in the morning was extremely slow. Seems like they were understaffed or they need to change the system. I expected better for a 5 star establishment. Lunch buffet was good with ample variety. Improvement is planned for the hotel physically but I hope they can improve other things as well.
- Official Description (provided by the hotel):
- The only 5-star hotel in Labuan, Dorsett Grand Labuan brings out the best of what Labuan Island has to offer. The hotel is only minutes away from the Labuan Airport and a short distance from its bustling town centre. With an international buffet spread and a wide array of ala-carte dining, a sports lounge for guests to catch their favourite sports coverage, and a bar offering live entertainment at night, Dorsett Grand Labuan truly inspires! ... more less
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- Also Known As:
- Grand Dorsett Labuan Hotel Labuan Island
- Sheraton Labuan
- Labuan Sheraton
- Grand Dorsett Hotel Labuan