I stayed here with my family (2yo and 4yo) as we had some business in Labuan. Tiara was a great place to stay. The pool area was fantastic and the food was great. The staff were flexible with our rooming arrangement as we needed a suite. They switched us from a deluxe upon arrival without any problems. The breakfast was great -- a good mixture of local and western cuisine.
A couple people mentioned noise from the club; we had a 4th-floor suite above the pool and, though we could faintly hear the music, it wasn't really bothersome. Our 2-year-old slept through with no problems.
Our air-con broke on day 2 (we stayed 5 days) and they staff replaced the condenser unit outside. It was a bit of a pain to have to stay in the room while my family was downstairs swimming, but the work was quick and the result was a more comfortable room.
The staff even helped us to arrange for a rental car on short notice. The price was great and it was perfect for what we needed. Do check the gas gauge before going too far, as I realized (almost too late) that the tank was nearly empty when they gave it to me (oops).
I would absolutely return here, especially when my kids are older and I can enjoy the entertainment and restaurants more easily.
- Official Description (provided by the hotel):
- Tiara Labuan is a city cresort located off the coast of Borneo. It provides free parking, Wi-Fi, restaurant, bar and fitness centre. Rooms have a private balcony and a kitchenette. Rooms are spacious and feature a bathtub, shower facilities and a hairdryer. Cable TV, a minibar and 24-hour room service are also provided. Guests of Tiara Labuan can play a game of table-tennis or use the resort’s sauna. Barbecue facilities are available. The islands around Labuan host the world’s richest coral and fishing grounds. Labuan is a duty-free shopping haven with rich historical background. Located in the state of Sabah, Tiara Labuan is a 10-minute drive to Labuan Airport. ... more less
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