Located across a filed from the only shopping center in Labuan so its convenient to get KFC or Pizza Hut or snacks. Some local stalls are also nearby for food. The town area is also within walking distance but in the tropical heat would be quite a challenge!
The rooms are large and recently refurbished so no worries there.
The breakfast is okay in terms of variety but as I stayed for 5 days, there was little difference one day to the next. Replenishment was also extremely slow so at any one time, a few chafing dishes were empty. There is an egg station but need to patiently wait your turn.
The housekeeping staff were nice but the reception rather cold most times. On checkout, one staff handled my laundry charge. After payment while waiting for transport, another staff discovered a mistake and his manner of getting me to pay the additional amount was offensive - as if I had cheated them. Hey, I pay what I am asked to pay! If it's your mistake, apologise to me instead of looking accusatory.
Next visit, I'll try Dorsett across the road.
- Official Description (provided by the hotel):
- Billion Waterfront officially opened its doors on the 01st December 1994 and was launched by the former Prime Minister of Malaysia Yang Amat Berbahagia Tun Dr. Mahathir Mohamad. The hotel is developed on approximately 4 hectares of reclaimed land adopting a contemporary architectural style with its external and internal decors. In 2004, the hotel received a 4-Star hotel rating from Tourism Malaysia. ... more less
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