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“Excellent chain hotel next to a shopping mall!”

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Renaissance Kota Bharu Hotel
Ranked #3 of 39 Hotels in Kota Bharu
Kuala Lumpur
Level Contributor
98 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
“Excellent chain hotel next to a shopping mall!”
Reviewed May 28, 2013

My second visit to this hotel

This is probably the only major hotel chain in Kota Bharu, Kelantan and its very popular among tourists (personal observation)

I stayed for 9 nights. Had enough time to explore the hotel.

Excellent beds and comfortable pillows. This is certainly the plus point of this hotel. Gave me many good night sleeps.

Rooms come with safe, coffee and tea making facilities, "takeaway coffee mugs too! "iron with ironing board, TV
Wifi is free for Marriott rewards members.

Gym has a good range of facilities and weights, and functioning but certainly needs a makeover as some of the equipment are really old. Air conditioning was down for a week, really felt like doing gym in the sauna. Small swimming pool, but good enough if you're just looking to do a few laps. There is a spa available. Rates reasonable but did not try.

Takes roughly 30 minutes to reach from the airport; This is simple due to the fact that there are many traffic lights in Kota Bharu and takes a long time for each cycle to go by. It is located next to a shopping mall called "Billion". You can get your basic supplies from fruits, bread, bottled water to cloths! For those who are driving, car park is located below the mall (through a side entrance), can be very quite in B2 (I suggest to avoid if you're a lone driver). At least parking is now free (you need to get it stamped at the reception every time you leave the hotel - I stamped easily 30 times; I find this very irritating).

Don't take rooms close to the "service lift", You will hear door opening and closing very often which will certainly disturb your sleep. If you take rooms facing the main road, there will be some element of noise pollution, even at the 18th floor!

otherwise, this is a good business hotel to stay in.

Room Tip: Don't take rooms close to the "service lift", You will hear door opening and closing v...
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  • Stayed May 2013, traveled on business
    • Value
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    • Sleep Quality
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Helpful?
1 Thank john_gpjm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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336 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (59)
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English first
George Town, Malaysia
Level Contributor
135 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
Reviewed May 26, 2013

This is the first time I've stay in this hotel despite coming to Kota Bharu thousand times before since high school. Among that many times I've also stayed in many different hotel be it cheap or expensive hotel. I have to say that this is the best hotel so far despite its being a 5 star and all. First, the room is pretty large, with us traveling the whole family with 2 kids and all. Its a standard 5 star hotel room with big bed and even a big bathtub! The only complaint about the room is, it is too cold even when you off the aircond. The swimming pool is huge and even have a small pool for children. The gym also were huge and well equip. The plus plus point about this hotel is its staff. They were sooo nice, warm and eager to help and assist. The last time i met hotel staff this nice is at The Datai, Langkawi. They're too nice i even give tips for the first time in my life. The hotel is adjecent to a shopping mall next door, so its pretty convinient too. I even bought a new pair or ray-ban here. The car parking was also easy but rather narrow for a big car like mine to park, and it is free.
The only minor point to this hotel is, being the best hotel in Kota Bharu, everybody is doing they're function here. The lobby especially the front entrance of the hotel always, always busy with people. Be it in the morning for people attending their seminar or at night with people attending a wedding or a dinner. So, its pretty noisy and all around that area. Apart from that, this hotel is the best in Kota Bharu!

Room Tip: Higher rooms are much nicer to see the whole town
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  • Stayed May 2013, traveled with family
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Helpful?
1 Thank madone1181
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guam, Mariana Islands
Level Contributor
176 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed May 23, 2013

Everything in order. Comfortable, clean room, decent breakfast, good food, friendly and helpful staff.
Situated in city centre. Kota Bharu is close to lovely ocean shore and a stone's throw from Thailand border. Great place for silks.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank beaunestay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level Contributor
36 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed May 6, 2013

The bed was really comfortable, bathroom was big with bathtub and separate shower. But, there is a stain on the wall near the sink. The breakfast was awesome, lots of variety with fresh juices and smoothies...located near to city, shopping center etc..

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Nourhasni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level Contributor
38 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed May 1, 2013

Had the chance to stay at this hotel last month. I love the room. It has this two big beds. I didn't do the booking so I can't comment on the price (because it was for a biz trip). I stayed alone but I really love the room. Oppss.. said it for the second time. Had a good sleep. The check-in was fast. The room was clean. The shower worked well. The breakfast buffet was awesome! From Kelantanese delicacies like Laksam & Nasi Kerabu served in the morning to the usual Nasi Lemak and other Malaysian general food e.g. meehoon and chicken porridge to continental with nice pastries, I'm pretty sure you will love it here. They have a swimming pool but I didn't manage to check it out due to very short duration of stay (only 1 night!). Oh.. and another plus point is that there's a mini mall attached to the hotel building. Very convenient to buy food and other personal toiletries in case u ran out of it. But overall I personally think this is the best hotel to stay in Kelantan. Great job guys!

Room Tip: I had a high floor room with a view of the swimming pool and Kota Bahru city. And it is a the very e...
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  • Stayed April 2013, traveled on business
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Helpful?
Thank niki0918
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviewed April 30, 2013

i ve try 2 different rooms and both rooms ve same kind of musky smell. air ventilation is bad at night time with aircon on high or low temperture you could still feel the room has some smell. people with signess becareful. bed bites need to dust off before sleep. there are smoking floors but public area is not smoke free.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sandmework
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KL
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed April 21, 2013

The outer look of the hotel doesn't represent well of the name. But as you entered, the reception and waiting lounge was nice. The staff was very attentive. This is the only hotel in out of kuala lumpur that i have been, where the staff would come to me and offer helps.
The room is cleaned and well kept. Food was nice and replenishment during breakfast time was well controlled by the staff.

Room Tip: make a short trip to wakaf che yeh at night and pasar siti khatijah which always been cultured in ke...
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  • Stayed March 2013, traveled on business
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Helpful?
Thank Zura A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Renaissance Kota Bharu Hotel

Property: Renaissance Kota Bharu Hotel
Address: Jalan Sri Kota | Jalan Yahya Petra, Kota Bharu 15100, Malaysia
Phone Number:
Location: Malaysia > Kelantan > Kota Bharu
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 39 Hotels in Kota Bharu
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Renaissance Kota Bharu Hotel 4.5*
Number of rooms: 298
Official Description (provided by the hotel):
Experience the rich Malay culture at Renaissance Kota Bharu Hotel, a Marriott Luxury & Lifestyle Hotel and the city's only five star international class hotel with premier convention and wedding venue. Conveniently located in the heart of Kota Bharu's commercial and shopping district and also close to the domestic airport. For business or leisure traveler, the 298 spacious accommodation rooms and suites provides world class service and facilities including High Speed Internet, 2 Executive Floors with dedicated Club Lounge,Business Centre, wireless meeting rooms with Grand Ballroom, an on-site event management to create exhibitions, conventions, meetings and most extravagant weddings. The Renaissance Fitness Centre is Kota Bharu's largest gymnasium equipped with latest fitness equipment, steam rooms, sauna, Jacuzzi and a heated outdoor swimming pool. ... more   less 
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Also Known As:
Renaissance Kota Bharu Hotel Kelantan
Kota Bharu Renaissance

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