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“Very dated, though best in Kota Bharu”

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Renaissance Kota Bharu Hotel
Ranked #3 of 39 Hotels in Kota Bharu
Russia
Level Contributor
136 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
“Very dated, though best in Kota Bharu”
Reviewed October 29, 2012

Like I said the Hotel is very dated, nothing could be done with it.
Nevertheless management does its best to serve up to 5-star standards,
reception is professional, room rate is low, breakfast is huge and very various.
Do I recommend it? Yes, of course :) I did not dare to stay in KotaBharu in a hotel with lower rating. I in fact recommend not to stay in Kota Bharu at all. Very dirty dull, dark city.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Alex_JaneRu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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331 reviews from our community

Traveler rating
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    68
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See reviews for
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 22, 2012 via mobile

Stay period 6/10-8/10/12.From doormen guys ....smile all the times,front desk vry helpfull,fantastic n friendly fitness centre ambassador,comfortable rooms n environment,handle my lost and found very well and up to standard,duty manager,front desk,housekeeping n who's found my son toys,thanks...provided free shuttle transport to wet market.Wifi at public area lobby n swimming poll working well(no buffering)n also big thanks to security guys mr.Khalid coz he still recognized my husband n call by name,really surprised....tq

Stayed October 2012, traveled with family
Helpful?
2 Thank Noraiza A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sg
Level Contributor
209 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed October 10, 2012

Nice pleasant hotel, well located for business. Good service, acceptable amenities. However rooms are old and in need of renovation. Reasonable food and free wifi for Marriott members. Access to club lounge if you are Marriott gold.

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sharonsoon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level Contributor
105 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
Reviewed October 2, 2012 via mobile

We spent 2 nights at this hotel last March after having our most recent visit just two weeks earlier. The staff seemed to remember us when they greeted us by name.
The check in was fast and the staff were friendly and informative. We loved the room and the bed was really comfy and big; it can easily accommodate 3 adults.
Breakfast is a feast here! Love the hotel and definitely will stay at this hotel again.

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank natasya5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scarborough, United Kingdom
Level Contributor
100 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed September 25, 2012

Stayed for two nights. Easy check in. Excellent and large room on 17th floor with views over the city. Although situated on a busy road junction, there was little disturbance from traffic noise. We were disturbed rather more on one night by very noisy guests in the next bedroom; did they really need to run a bath at 2 am and continue to have a loud discussion until 4 am?

Breakfast buffet was varied and plentiful; despite being quite busy there was no trouble accessing the food.

We had very good 'a la carte' meals in the Dynasty Restaurant on the 6th (?) floor - we had tried to find an Indian restaurant in town but got hopelessly lost in the one way system (despite having a GPS!) and gave up.

Another reviewer has mentioned the distance from the city centre - it is over a kilometre - but nobody has mentioned the hotel courtesy bus to the Central Market.

If you are driving, it is worthwhile noting that you park in the basement of the adjacent shopping centre (There is no signage at street level to indicate that it is the hotel car park - Reception stamp the back of your ticket which enables you to leave the car park without any charge.

Room Tip: The rooms on the higher floors will presumably have less traffic noise.
See more room tips
  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MilsteadUmpire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edinburgh
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 4, 2012

Our family stayed here July 2012 on route for Perhentian and following a long train journey. We have nothing bad to say at all. The staff were friendly, helpful and courteous and the location close to a shopping centre helpful.
I would recommend this hotel as a peaceful break from hot dusty travelling, the room was clean and everything worked properly. We would definitely stay here again. Our only concern was the temperature of the swimming pool, it was way too hot to be healthy though the pool is lovely.

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Beth B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
United Kingdom
Level Contributor
30 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed September 2, 2012

This hotel was very disappointing. The rooms and furniture are dated and the walls are dirty, we stayed in two different rooms in this hotel and the this was true of both. Breakfast was also disappointing. 'Some' staff are misleading and dishonest whilst others are helpful and friendly. The pool area is nice but the steam, sauna areas are also dated and a little unpleasant. The location of the hotel is also poor being approximately 2 miles from the centre of Kota Bharu.

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gustabot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Renaissance Kota Bharu Hotel

Property: Renaissance Kota Bharu Hotel
Address: Jalan Sri Kota | Jalan Yahya Petra, Kota Bharu 15100, Malaysia
Phone Number:
Location: Malaysia > Kelantan > Kota Bharu
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 39 Hotels in Kota Bharu
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Renaissance Kota Bharu Hotel 4.5*
Number of rooms: 298
Official Description (provided by the hotel):
Experience the rich Malay culture at Renaissance Kota Bharu Hotel, a Marriott Luxury & Lifestyle Hotel and the city's only five star international class hotel with premier convention and wedding venue. Conveniently located in the heart of Kota Bharu's commercial and shopping district and also close to the domestic airport. For business or leisure traveler, the 298 spacious accommodation rooms and suites provides world class service and facilities including High Speed Internet, 2 Executive Floors with dedicated Club Lounge,Business Centre, wireless meeting rooms with Grand Ballroom, an on-site event management to create exhibitions, conventions, meetings and most extravagant weddings. The Renaissance Fitness Centre is Kota Bharu's largest gymnasium equipped with latest fitness equipment, steam rooms, sauna, Jacuzzi and a heated outdoor swimming pool. ... more   less 
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Also Known As:
Renaissance Kota Bharu Hotel Kelantan
Kota Bharu Renaissance

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