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“Probably best city hotel in KB”

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The Grand Renai Hotel Kota Bharu ( formerly Renaissance Kota Bharu)
Ranked #2 of 41 Hotels in Kota Bharu
Reviewed May 2, 2012

Stayed for two nights in a suite on the top floor. Decent view (though not much to actually see) and the room was spacious enough. Service was friendly and I managed to try the Spa. The spa is basic but reasonably priced for its massages. The club lounge is also pretty basic and has a decent spread for tea, but no breakfast. Breakfast at the restaurant was a real frenzy, with far too many people trying to squeeze in. The hotel was surprisingly busy for such a sleepy town. While the shower and TV were fine, I had trouble controlling the room temperature. Suspect it has to do with the hotel's age - the rooms and decor really need some refurbishment. Overall, I can't fault the staff who were very good to me but the hotel and rooms really need updating. Still, a far sight better than a couple of other city hotels in KB that I stepped into. Didn't visit the mall, nor did I have a desire to from the look of the place

Stayed: May 2012, traveled on business
1  Thank SRFamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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239 - 245 of 371 reviews

Reviewed April 14, 2012

This hotel actually isn't bad, although Kota Bharu is an ugly, unpleasant city. My room was more or less "deluxe," as had been described, and the restaurant very fine. In fact, dinner there was exceptional on the first evening, as were the breakfasts. No wine is available in the dining room.

  • Stayed: May 2011, traveled solo
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4  Thank William G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 5, 2012

I stayed for one night there on business. I think this is the best hotel in Kota Bharu so I don't have much choice. I have no complain on the service but the room was smelly as if from wet carpet and the facilities were old and quite dull. Definitely not worth the money that I spent for the room.

The positive side probably the location is in the middle of town and you can just walk next door to shop and eat and since I was staying at 14 floor, the view of the town is quite nice.

Room Tip: Perhaps you can ask to view the room first if you can.
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  • Stayed: March 2012, traveled on business
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Thank RosSu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 27, 2012

The buiding look rather old but outstanding with its unique design. Overall I feel it is the best in Kota Bharu. It is equipped with modern facilities not found in most of the hotels around. Its location is good and convenient for everybody for shopping, banking and food. Services are excellent. Its minus point is the limited space for parking of cars and it is very close to the busy road and shopping complex. Its rate is a premium.

Room Tip: Pick a room facing the main road.
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  • Stayed: March 2012, traveled on business
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1  Thank James N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 26, 2012

Check in was quick and simple. On arrival at our room we discovered that we had been upgraded to a mini suite. It was really good! Dinner was excellent - a seafood BBQ special - and reasonably priced. No alcohol in this part of Malaysia though!

Swimming pool was great; although quite a few "non resident" swimmers.

  • Stayed: December 2011, traveled as a couple
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1  Thank Marjory1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 24, 2012

I'm hoping that this isn't the best hotel in Kota Bharu. Rooms were old and tired. The hallways smelled really bad. Food in the restaurants was not very nice all and all would not recommend it.

Room Tip: Don't eat in the restaurant. It isn't good at all.
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  • Stayed: March 2012, traveled on business
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Thank Cbeaverford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 23, 2012

A very pleasant and responsive front desk.food was good and the restaurant staff are pleasant.

  • Stayed: March 2012, traveled on business
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2  Thank Rzamkamaruddin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Grand Renai Hotel Kota Bharu ( formerly Renaissance Kota Bharu)

Address: Jalan Sultan Yahya Petra | Kota Sri Mutiara, Kota Bharu 15150, Malaysia
Location: Malaysia > Kelantan > Kota Bharu
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 41 Hotels in Kota Bharu
Price Range: $65 - $94 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Grand Renai Hotel Kota Bharu ( formerly Renaissance Kota Bharu) 4.5*
Number of rooms: 298
Official Description (provided by the hotel):
Experience the rich Malay culture at The Grand Renai Kota Bharu Hotel, a Lifestyle Hotel and the city's only five star international class hotel with premier convention and wedding venue. Conveniently located in the heart of Kota Bharu's commercial and shopping district and also close to the domestic airport. For business or leisure traveler, the 298 spacious accommodation rooms and suites provides excellent service and facilities including High Speed Internet, 2 Executive Floors with dedicated Club Lounge,Business Centre, wireless meeting rooms with a Grand Ballroom, and on-site event management to create exhibitions, conventions, meetings and most extravagant weddings. The Hotel's Fitness Centre is Kota Bharu's largest gymnasium equipped with the latest fitness equipment, steam rooms, sauna, Jacuzzi and an outdoor swimming pool. ... more   less 
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Also Known As:
Renaissance Kota Bharu
Kota Bharu Renaissance
The Grand Renai Hotel Kota Bharu ( Formerly Renaissance Kota Bharu) Kelantan

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