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“Smelly room”

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Renaissance Kota Bharu Hotel
Ranked #2 of 38 Hotels in Kota Bharu
Kuala Lumpur, Malaysia
Level Contributor
21 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Smelly room”
3 of 5 bubbles Reviewed April 5, 2012

I stayed for one night there on business. I think this is the best hotel in Kota Bharu so I don't have much choice. I have no complain on the service but the room was smelly as if from wet carpet and the facilities were old and quite dull. Definitely not worth the money that I spent for the room.

The positive side probably the location is in the middle of town and you can just walk next door to shop and eat and since I was staying at 14 floor, the view of the town is quite nice.

Room Tip: Perhaps you can ask to view the room first if you can.
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  • Stayed March 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RosSu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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324 reviews from our community

Traveler rating
    80
    145
    67
    20
    12
See reviews for
73
87
20
88
Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Kuching, Malaysia
Level Contributor
346 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 246 helpful votes
4 of 5 bubbles Reviewed March 27, 2012

The buiding look rather old but outstanding with its unique design. Overall I feel it is the best in Kota Bharu. It is equipped with modern facilities not found in most of the hotels around. Its location is good and convenient for everybody for shopping, banking and food. Services are excellent. Its minus point is the limited space for parking of cars and it is very close to the busy road and shopping complex. Its rate is a premium.

Room Tip: Pick a room facing the main road.
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  • Stayed March 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank James N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bishopsteignton
Level Contributor
209 reviews
145 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
5 of 5 bubbles Reviewed March 26, 2012

Check in was quick and simple. On arrival at our room we discovered that we had been upgraded to a mini suite. It was really good! Dinner was excellent - a seafood BBQ special - and reasonably priced. No alcohol in this part of Malaysia though!

Swimming pool was great; although quite a few "non resident" swimmers.

  • Stayed December 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Marjory1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sanur, Indonesia
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed March 24, 2012

I'm hoping that this isn't the best hotel in Kota Bharu. Rooms were old and tired. The hallways smelled really bad. Food in the restaurants was not very nice all and all would not recommend it.

Room Tip: Don't eat in the restaurant. It isn't good at all.
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  • Stayed March 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cbeaverford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Subang Jaya, Malaysia
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed March 23, 2012

A very pleasant and responsive front desk.food was good and the restaurant staff are pleasant.

  • Stayed March 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Rzamkamaruddin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed March 9, 2012

It is not budget hotel, so have quality stay but we need to pay for premium

  • Stayed December 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 4455-jcs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur
Level Contributor
69 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 bubbles Reviewed February 28, 2012

I was there for an overnight stay as I needed to attend a 1-day meeting. My trepidation of staying in a hotel in a predominantly Moslem state dissipated the moment I stepped into its lobby. People were friendly and courteous and you can immediately feel the warmth exuded from everyone of its staff. It is located in one of the busiest street of Kota Bahru, though not exactly a central business district. I stayed on the 12th floor and the room was spacious with a king-sized bed which can easily sleep 3 adults with plenty of space to spare. Bathroom was of decent size with a small long bath and overhead shower. Contrary to one of the reviews, bath towels were provided and so were the usual bath gel, shower gel and shampoo. Tooth brushes and comb were not provided. There was a fairly large in-room safe, ironing board and hair blower. Linen was sparkling clean and numerous comfortable pillows to choose from. There was a mini bar and complimentary bottled drinking water. A large flat screen TV with local and cable channels was provided. You could access the internet for free if you are a Marriot loyalty card member. Incidentally non-members can sign up at the front desk to enjoy this facility. Though next to the main street the room was quiet, even during the day.My only complaint is the aircond in the room is too cold even after I turned it up to maximum (30 oC). The only solution is to turn it off completely. I only tasted the food (buffet dinner and breakfast) at its cafe on the first floor. The spread of food was adequate, mainly local as well as some pastries and fruits. Enough to satiate your appetite. Apparently there is a theme for each day. On the evening I was there (Monday) it was a Thai theme and I enjoyed the Thai cuisine. There is a supermarket (not exactly a mall) just next to the hotel which opens till late at night 10.30 pm. On the whole it was a comfortable stay. I would recommend it to those stopping over in Kota Bharu.

Room Tip: None in particular.
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  • Stayed February 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TravellinMan0052
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Renaissance Kota Bharu Hotel

Property: Renaissance Kota Bharu Hotel
Address: Jalan Sri Kota | Jalan Yahya Petra, Kota Bharu 15100, Malaysia
Phone Number:
Location: Malaysia > Kelantan > Kota Bharu
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 38 Hotels in Kota Bharu
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Renaissance Kota Bharu Hotel 4.5*
Number of rooms: 298
Official Description (provided by the hotel):
Experience the rich Malay culture at Renaissance Kota Bharu Hotel, a Marriott Luxury & Lifestyle Hotel and the city's only five star international class hotel with premier convention and wedding venue. Conveniently located in the heart of Kota Bharu's commercial and shopping district and also close to the domestic airport. For business or leisure traveler, the 298 spacious accommodation rooms and suites provides world class service and facilities including High Speed Internet, 2 Executive Floors with dedicated Club Lounge,Business Centre, wireless meeting rooms with Grand Ballroom, an on-site event management to create exhibitions, conventions, meetings and most extravagant weddings. The Renaissance Fitness Centre is Kota Bharu's largest gymnasium equipped with latest fitness equipment, steam rooms, sauna, Jacuzzi and a heated outdoor swimming pool. ... more   less 
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Also Known As:
Renaissance Kota Bharu Hotel Kelantan
Kota Bharu Renaissance

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