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“God comfy bed and room but....”

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Renaissance Kota Bharu Hotel
Ranked #2 of 40 Hotels in Kota Bharu
Reviewed June 25, 2011

The location is quite central .
I get into problem the moment i wanted to get into the hotel . There is no any sign that point to the car park . I had to stop and ask how to go into the carpark as the building is shared with a condo and shopping complex . Once in the parking area , i could not seem to find the stair case up to the lobby . The arrows are so confusing . just look at the picture i posted . At the reception area , the service was friendly but slow . Once up to the room on 10th floor , ahh , its beautiful and relaxing with a huge LCD TV . room was clean and bathtub was clean as well . But another problem arise . The aircon takes forever to cool the room down . The shower was not hot . The bathub has hot water but shower not hot . weired . Breakfast was good , but has flies . The waiterers were fast especially one of them name Mariana , if i didnt remember wrongly , was exceptionally friendly .

  • Stayed: June 2011, traveled on business
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Thank Bepau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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258 - 264 of 364 reviews

Reviewed June 18, 2011

This is a nice hotel,a bit old fashioned and slightly tired but gives good service. Parking underneath is free and very handy.
Our only issue was the distance from the town centre. I noticed a flash looking plave by the river and should I be in the area again would give it a try since it would make excursions round the city centre much easier.
The business centre provides computers but at a cost !

  • Stayed: June 2011, traveled as a couple
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Thank magnet1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 14, 2011

I think this is the grandest hotel in Kota Bharu. Location was excellent, just next to a shopping mall and some restaurants. Not too far away from the serunding village (serunding is a type of traditional food in Malaysia-it's like dried shredded beef/chicken/fish cooked with coconut and spices).

I would definitely stay in this hotel again if I come to Kota Bharu.

  • Stayed: May 2011, traveled with friends
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2  Thank zebramones
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 11, 2011

I did visit this city and stayed in this great hotel every thing of this hotel is Excellent.

Room Tip: Must stay in this hotel if u are in kota bahru Maa
See more room tips
  • Stayed: March 2011, traveled with family
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2  Thank mdz55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 1, 2011

May be the best hotel in KB, but the cleaniness standard is deplorable for the international 'name' and price -RM650 for 2N, breakfast not included and room wifi is charged.

  • Stayed: April 2011, traveled on business
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Thank iJit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 17, 2011

The first thing that we spotted upon entering our room at 10th floor was a patchy carpet on the floor. It seemed that the carpet was dirty with obvious patchy stains.
The TV remote control was faulty. I had to call the receptionist twice (room maintenance extension numbers were not displayed on phone list) before a maintenace guy came to replace it.
The buffet breakfast has a wide spread of baked confectionery, except cakes that usually appears in a 5-star hotel's menu.
Check-in and out were speedy and staff are courteous.
The look and feel of staying in this hotel gave me the impression that was equivalent to a 4-star rated hotel. Nothing was too impressive whether from food, room, facility or service perspectives. However, it is the only 5-star hotel in KB, so I guess the visitors just have to make do with whatever provided.

  • Stayed: March 2011, traveled with family
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2  Thank Mini_Cheryl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 12, 2010

We found nothing wrong with this hotel bearing in mind it is many miles from the rich west coast of Malaysia. We would not expect the same standard as in KL or Penang. The rooms are big but that is hardly a cause for complaint. The food was excellent, the room was fine and the staff were very helpful, what more does one need.
The hotel is away from the centre of town but they make no secret of that fact. Taxis are extremely cheap so this is not a problem.

  • Stayed: October 2010, traveled as a couple
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2  Thank GreyNomad27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Renaissance Kota Bharu Hotel

Address: Jalan Sri Kota | Jalan Yahya Petra, Kota Bharu 15100, Malaysia
Phone Number:
Location: Malaysia > Kelantan > Kota Bharu
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 40 Hotels in Kota Bharu
Price Range: $54 - $67 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Renaissance Kota Bharu Hotel 4.5*
Number of rooms: 298
Official Description (provided by the hotel):
Experience the rich Malay culture at Renaissance Kota Bharu Hotel, a Marriott Luxury & Lifestyle Hotel and the city's only five star international class hotel with premier convention and wedding venue. Conveniently located in the heart of Kota Bharu's commercial and shopping district and also close to the domestic airport. For business or leisure traveler, the 298 spacious accommodation rooms and suites provides world class service and facilities including High Speed Internet, 2 Executive Floors with dedicated Club Lounge,Business Centre, wireless meeting rooms with Grand Ballroom, an on-site event management to create exhibitions, conventions, meetings and most extravagant weddings. The Renaissance Fitness Centre is Kota Bharu's largest gymnasium equipped with latest fitness equipment, steam rooms, sauna, Jacuzzi and a heated outdoor swimming pool. ... more   less 
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Also Known As:
Renaissance Kota Bharu Hotel Kelantan
Kota Bharu Renaissance

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