We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent stay for 2D1N”
Review of Hotel Perdana

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Hotel Perdana
Ranked #1 of 40 Hotels in Kota Bharu
Certificate of Excellence
Reviewed December 26, 2013

Checked in to the hotel quite early in the morning and it was a quick and breezy process, they managed to give us our rooms. Housekeeping staff were very friendly and greeted us when we passed by the corridor. Room was very spacious and in tip top condition. Offered us extra amenities because they saw 3 person entering the room. That was very thoughtful of them. Bellman were very helpful in helping us with our luggages and constantly smiling while standing at the main entrance.Maintenance came quite fast when a problem in the bathroom was reported. Had lots of queries but the front office staff managed to solved all of it. Chinese restaurant- Jade serves very delicious Chinese cuisine and the breakfast provided by the coffee house was excellent. The only problem was in the bathroom. They should have shower curtains provided as guests have to shower in the bathtub with a raining shower. without the shower curtain, water starts flowing around and the bathroom looks flooded. Besides that, the whole stay in the hotel was good.

  • Stayed: December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank IsaacWeiHong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HPKB_2013, Public Relation Executive at Hotel Perdana, responded to this reviewResponded June 3, 2014

Greetings from Hotel Perdana Kota Bharu Kelantan!

Thank you for choosing to stay with us at Hotel Perdana Kota Bharu recently. We are extremely grateful for your constructive comments and steps have been taken to address the areas concerned.

We sincerely hope to see you again. Allow us to shower you with our warm hospitality and making your next stay at the Hotel Perdana Kota Bharu an enjoyable one.

Looking forward to seeing you again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (415)
Traveler rating
Traveler type
Time of year
Language
  • More languages

334 - 340 of 415 reviews

Reviewed December 25, 2013

Hotel Perdana is situated smack in the heart of Kota Bharu & that makes travelling around easy. The hotel itself is well refurbished & well staffed. New & young staffs. Very well trained. But more training on customer service will make them better. The meeting facilities are good.

My only qualm will be the bathrooms. Every guest are expected to take a bath instead of shower. They have fixed a beautiful shower facility but if we were to take a shower, the entire bathroom will be full of water. The same also...for such a big convention hall, they only have a small restroom facility. Something when wrong on the planning stage.

The food was good in both Jade (Chinese) Restaurant & the big one which I forgot the name. The spa was not ready & that was a big let down.

  • Stayed: December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Baskie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HPKB_2013, Public Relation Executive at Hotel Perdana, responded to this reviewResponded June 3, 2014

Greetings from Hotel Perdana Kota Bharu Kelantan!

Thank you for choosing to stay with us at Hotel Perdana Kota Bharu recently
We are extremely grateful for your constructive comments and steps have been taken to address the areas concerned.

We sincerely hope to see you again. Allow us to shower you with our warm hospitality and making your next stay at the Hotel Perdana Kota Bharu an enjoyable one.

Looking forward to seeing you again soon

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 16, 2013

Recently refurbished, this hotel is a good option for tourists visiting Kota Bharu. KB Mall is nearby. I stayed on the executive floor. Rooms were ok but bathroom was a bit small. Front office was good but needs a bit of improvement for fast check in process.

Btw - they offer turn down service...wow...I didn't know hotels still practice this :)

Dining - Breakfast @ Cerana was good. They even serve Kelantan special food for its guest. Staffs were friendly & helpful.

Gym/Spa/ Pool - Pool was great. Gym was also good. Spa is still under construction.

  • Stayed: December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Sen R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HPKB_2013, Public Relation Executive at Hotel Perdana, responded to this reviewResponded June 3, 2014

Greetings from Hotel Perdana Kota Bharu Kelantan!

Thank you for choosing to stay with us at Hotel Perdana Kota Bharu recently
We are extremely grateful for your constructive comments and steps have been taken to address the areas concerned.
We sincerely hope to see you again. Allow us to shower you with our warm hospitality and making your next stay at the Hotel Perdana Kota Bharu an enjoyable one.

Looking forward to seeing you again soon

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 8, 2013 via mobile

Newly refurbished rooms which were decent except for small bathrooms (with bathtub occupying half the space). One has to stand in the tub to shower and water will splash on floor due to lack of shower curtain/small space. No hot water in morning which meant a cold shower! Internet was down but it took a few calls to find this out as no one knew what was going on. There was no room service menu in the room so had to call for it. The room service menu said price included service tax/delivery but I was charged extra for service tax! In summary, there are major management issues.

  • Stayed: December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank dkemt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HPKB_2013, Public Relation Executive at Hotel Perdana, responded to this reviewResponded June 3, 2014

Greetings from Hotel Perdana Kota Bharu,

Thank you for choosing to stay with us at Hotel Perdana Kota Bharu recently
We are sincerely apologised for the annoyance and inconvenience that this may have caused you. The Hotel Perdana management side is actively working to improve the service levels for time to time and your feedback will assist us in becoming better at what we do.
We hope that you will give us an opportunity to shower you with our warm hospitality and making your next stay at the Hotel Perdana Kota Bharu an enjoyable one.
Have a nice day!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 28, 2013 via mobile

Hello all my name is shaifuddin I stayed in room 9009 I think on my bday which is on 25 oct ...I stayed in perdana executive. ..to me its a very good experience. I love the beef steak at the restaurant. And front office thank u for the excellent service given to me. This is my experience and oh i forget I would really like to thank the front office staff for helping ne out wuth regards to my flight...and waking me up as im not a morning person my flight is at 0645....thank u hotel perdana....now this is what I call kota bahru....enjoy cheers mate. ..

Stayed: October 2013, traveled solo
Thank Shai R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HPKB_2013, Public Relation Executive at Hotel Perdana, responded to this reviewResponded November 30, 2013

Dear Shaifuddin,

Thank you for choosing Hotel Perdana as your first stay here at Kota Bharu. We are glad that you had enjoyed your stay and giving us a positive review on Hotel Perdana, your support is appreciated. Happy Belated Birthday from us, hope to see you again.

Thank you

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 14, 2013

i would like to make reservation for my bos. Firsly call handled by customer service that said there are 1 superior room available. so she transfer to reservation staf. When i want to booked that particular room, the reservation staff explain that room just standby for grouping. how dare she is and very arrogant. so your management will accept HANTU rather than my bos if there are no grouping booked your room... for your information my booking is for the next day...huhhhh.... bad experience and never never go to Perdana Hotel. i want to spread this info to all...

Stayed: November 2013, traveled on business
4  Thank sabrina_puteri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HPKB_2013, Public Relation Executive at Hotel Perdana, responded to this reviewResponded November 30, 2013

Thank you for your feedback and we apologize towards the unpleasant encounter you experience with our reservations agent. Your time taken to highlight our guest services is much appreciated.

We have raised your concerns and comments with the relevant department and immediate action has been taken to ensure this incident does not recur. Every inquiry is important to us, regardless of the type of inquiry, therefore keeping guests’ satisfaction to the highest level has always been our priority.

Once again, please accept our sincere apologize for the inconvenience experienced by you.
We value every guest feedback as this will help us to further improve on our products and services to exceed guest’s expectation.

We are extremely grateful for your constructive comments I sincerely hope that the setbacks will not deter you from supporting us again.

Thank you

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 7, 2013 via mobile

Stayed here for two nites. Located near to the stadium and many eateries nearby. The rooms are new and well decorated. Spacious and clean. Nice swimming pool, free wifi and free parking. The best hotel currently in Kota Bharu. Will definitely stay here again if we are in Kota Bharu.

Stayed: November 2013
1  Thank aimantakkisah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HPKB_2013, Public Relation Executive at Hotel Perdana, responded to this reviewResponded June 4, 2014

Greetings from Hotel Perdana Kota Bharu Kelantan!

Thank you for choosing to stay with us at Hotel Perdana Kota Bharu recently.
We sincerely hope to see you again. Allow us to shower you with our warm hospitality and making your next stay at the Hotel Perdana Kota Bharu an enjoyable one.

Looking forward to seeing you again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Kota Bharu hotels
0.8 mi away
Renaissance Kota Bharu Hotel
Renaissance Kota Bharu Hotel
#2 of 40 in Kota Bharu
365 reviews
0.7 mi away
Grand Riverview Hotel
Grand Riverview Hotel
#4 of 40 in Kota Bharu
151 reviews
0.6 mi away
Crystal Lodge
Crystal Lodge
#3 of 40 in Kota Bharu
286 reviews
Show Prices
Show Prices
Show Prices
0.3 mi away
Tune Hotel Kota Bahru City Centre
0.6 mi away
Flora Place Hotel
Flora Place Hotel
#12 of 40 in Kota Bharu
20 reviews
1.1 mi away
Ridel Hotel
Ridel Hotel
#17 of 40 in Kota Bharu
59 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Perdana? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Perdana

Address: Jalan Mahmood, Kota Bharu 15200, Malaysia
Location: Malaysia > Kelantan > Kota Bharu
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 40 Hotels in Kota Bharu
Price Range: $57 - $83 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Perdana 4.5*
Number of rooms: 272
Official Description (provided by the hotel):
Hotel Perdana, the first premier hotel in Kota Bharu has undergone a major transformation into a luxury 5 star hotel. Stands in the heart of the city centre, within walking distance to Stadium Sultan Muhammad ke- IV, strategically located within a commercial district, government offices, shopping areas, hospitals and local attractions. The hotel is only 15 minutes drive from Sultan Ismail Petra Airport Kota Bharu. Blending with a touch of modern luxury in a classic decor, spreading over 2 wings and offering 272 well-appointed guest rooms and suites. Suitable for any business traveller or holiday makers, Hotel Perdana is set to be the new landmark and a preferred choice of accommodation in Kota Bharu. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Hotwire, Hotels.com, Travelocity, Priceline, Agoda and Asiatravel.com Holdings so you can book your Hotel Perdana reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Perdana Kota Bharu, Kelantan

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing