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“Not quite 5 star but lovely”
Review of Fox Hill

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Fox Hill
Ranked #13 of 152 Specialty Lodging in Langkawi
Oxford
Level 4 Contributor
32 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Not quite 5 star but lovely”
Reviewed July 24, 2013

We stayed for 4 nights in May in the Amin house. This is a beautiful and spacious traditional wooden Malay house. It has tea and coffee making facilities, a small fridge, and plenty of storage space. Here are a few gripes that may not matter to others and i think this is testimony to all the good things said about this place. Still, gripes they are for us: there was hardly any hot water for the shower and the shower itself reminded us of one you may see in a budget hostel (a hose attached to the wall). The pool area needs a little bit of tlc which Maria and her staff are actively working on, we noticed a foamy scum building up on the side of the pool which suggested it hadn't been cleaned that often and just after swimming my husband got sick - the two are probably not linked but we couldn't think of any other explanation. Now, back to the great things. Everyone talks about Maria's hospitality, and her ethos is very much "guests are family". Then there is the food! Wow, Zaid cooks a great meal, tailored to what you like and it is AMAZING. We didn't want to eat out anywhere else. If you want the clinical feel of a hotel, this is not the place for you. If, on the other hand you embrace the "home from home" idea, come stay here, it's beautiful.

  • Stayed May 2013, traveled as a couple
    • Value
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Helpful?
1 Thank J M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (27)
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English first
Cambs
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed July 19, 2013

So, my husband and I are travelling to Langkawi in Nov 2013 for a bit of R&R with our 14 month old. We decided staying in a hotel room wasn't for us as our little one doesn't sleep so well in his stroller and we don't really fancy going to bed at 7.30pm each night.

We have booked in at Foxhill and have had the Amin house recommended to us. This suits our budget and needs I believe. There is somewhere for us to sit outside and drink some wine whilst the baby sleeps soundly inside (fingers crossed).

As parents before booking our accomodation we had a number of queries which we emailed to Foxhill and were responded to by Maria. We enquired if we would have use of a kettle, microwave and kitchen facilities to make our toddler some food. We were advised yes, by this I assume that the main house has a kitchen that we can use as I don't think the house has a kitchen as such. I will update this review once we have stayed there.

They are providing us a travel cot with mosquito netting for the baby for a small fee, they appear to have rental cars which we can just hire for a very reasonable fee also and breakfast is included in the price....awesome! Finally they also do airport transfers for a small fee...perfect!

The main reason I have been compelled to write this review prior to our stay there is that the email correspondence and informative nature of Maria is outstanding already....and we haven't even got there yet!! We had a hundred & one questions (because of travelling with a little one) which she did not hesitate in answering for us. We had a problem paying our deposit & she was most understanding and after to-ing and fro-ing of emails we were able to resolve this swiftly. Lastly we briefly mentioned in an email we would withdraw some cash at K.Lumpa, as we were unsure if we could pay by card there and she promptly responded to warn us that instead of using an ATM at KL it is safer to do so at Langkawi airport because there has been occasions of tourists being robbed. This shows just how thoughtful this woman is and we cannot wait to meet her and stay there.

I look forward to updating this review after our stay.

Stayed July 2013, traveled with family
Helpful?
Thank ZeinabK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victoria, Australia
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 14, 2013

Being #1 on Tripadvisor catches everyone's eyes, and mine were no different.
I may suffer the wrath of the army of people who stamp this ***** (5 stars) but c'est la vie.
Perhaps things went awry from the beginning - no Maria. I think she is the cornerstone of this facility, at least many here would attest to that. Although Zaid is affable, his English is very hard to understand.
From the start things were uncertain. The hot water was barely there, even after we studied its unique workings. The breakfasts are basic, without any real choice. Unfortunately the breakfast spreads reminded me of a school camp - when a spread was finished it was not replaced, and a knife had to often dig deep to get the spread.
Our room was very nice. The bed was comfortable, and the wooden structure and furnishings complemented each other.
The hot water issue aside, animal droppings were present on arrival. It appeared they had been there some time. Later the wash basin also showed evidence of animal droppings. Yes, this can happen, but it is important that a room is inspected immediately prior to occupation. The room was not serviced on Day 2. Cleaning is one issue, but I think it is also reasonable to ask that staff provide fresh drinking water, rather than expecting guests to retrieve it from the house.
Initially wifi did not work, and although fixed, we had to enquire as to whether it was working. I think it far better if staff inform their guests.
The grounds here are lovely, and do require maintenance, but we were here for peace and serenity. But one morning the whipper-snipper began, and it continued into early afternoon. We sat on our veranda in disbelief, as a staff member revved his power tool around grass and bush. We were in clear sight, between 5-10 metres of the constant noise.
Although we do not rely on television, it is handy during heavy rain. Unfortunately it is postage stamp size, whilst the DVD was a true antique.
The house can be difficult to use with laundry hanging over most chairs and tables.
Some signage would definitely assist those who like to be out at night. An in-house booklet does help but there is no substitute for lighting.
I hope the issues raised are considered and addressed, as this is a property with definite potential. In an email after our visit Maria made the effort to apologise for a mistake in our account. That was appreciated.

  • Stayed July 2013, traveled as a couple
    • Value
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Helpful?
Thank UpThereCazaly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
singapore
Level 4 Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed June 18, 2013

We stayed at Fox Hill for 4 nights from 12 - 16 Jun 2013. There were 13 of us staying at Alfa, Suria and Jasmine. My family of four stayed at Suria and we just loved it ! It was a kampong house standing on stilts. There was even a hammock hanging below the house. The house (according to owner, Maria) was about 100yrs old ! A lovely antique house with simple amenities provided. The ceiling fans, aircons and water heater were working well. Beach and bath/face/hand towels were also provided. Breakfast was simple but good enough for us.

Maria was such a wonderful lady. My emails to her were responded quickly. My experience with her was very pleasant from the day I started talking or sending emails to her till the day that we left Fox Hill. Maria helped us to get good rates for our snorkelling trips in Pulau Payar. She even brought us to eat the best satays in Langkawi....freshly made and grilled daily ! She also recommended that we visit a fruit plantation. The children had a great time playing by the stream while we enjoyed all fresh fruits like mangosteens, rambutans and durians straight from the plantation.

I would recommend Fox Hill for couples, family and friends.

Room Tip: It is best that you speak to Maria before you select a house. I would personally recommend Suria fo...
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  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank reneeSingapore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 15, 2013

My family of five and a helper stayed for four days and three nights. From our arrival till our departure, it was a most pleasant experience. Maria and Chef Zaid met us at the airport and made us most welcome from that point on.

We rented a Toyota Avanza from Foxhill. My initial apprehension about driving disappeared after the first five minutes. It's hard to lose your way once you realized that all roads in Langkawi leads to Kuah, its main town.

Although it rained quite after our first days, we managed to have excursions scheduled around the rains. We went for a mangrove boat ride, went up a hill on the Langkawi Cable Car and visited a fruit farm. As mentioned by other reviewers, the Skywalk was closed so we made do with walking at the top end of the cable car ride. There wasn't much to see because of the clouds.

Most memorable was waking up each morning to birds chirping and a relaxing breakfast prepared by the staff. Chef Zaid cooked three of our meals, excluding breakfast. We enjoyed all his meals and he understood our less chilli requirements because of our young kids.

Fox Hill is usually tight during some parts of the year so book early. Overall, Maria and Chef Zaid made a big difference to our stay with excellent hospitality and travel tips.

  • Stayed June 2013, traveled with family
    • Value
    • Location
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Helpful?
4 Thank CHHo2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hunter Valley NSW AU
Level 4 Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed May 28, 2013

We travelled to Langkawi in April, where we were greeted at the airport by Maria. From that moment we were looked after exceptionally well. Maria was a great help, suggesting places for us to eat and visit, arranging a fantastic boat cruise (highly recommended) and just generally making us feel at home. We even got to see a rubber plantation where we had a demo, followed by 'traveller's breakfast' and a magic show from our host Jim. Our only disappointment was that the Langkawi Sky Bridge was closed for maintenance (that was the reason for us choosing this destination) but that's ok, there's an excuse to return to Fox Hill again sometime in the future. The rooms were very comfortable and extremely clean, the pool was fantastic and we even had our clothes washed for a very reasonable charge. I would not hesitate in recommending a stay at Fox Hill, our family had a great time. Thanks Maria!

Room Tip: We were a family of 4 and stayed in Suria which suited us perfectly.
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  • Stayed April 2013, traveled with family
    • Value
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    • Service
Helpful?
Thank hvtravellers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne
Level 4 Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed May 23, 2013

We loved the privacy and remoteness of Foxhill. The traditional Malay houses were beautiful, all wood with four poster beds. The best one looks to be the Jasmine house, followed by Amin. Both with fantastic balconies you can sit out at night and listen to the sounds of the jungle. We took our 3 year old and could put her to bed and then sit outside and have a drink. I would recommend this to families, groups of friends or couples who want to get away from the main drag. If you are looking for a beach holiday I wouldn't book here for the entire stay, we booked 4 nights here and hired one of the Foxhill cars to see all the sights and then booked a hotel right on the beach for the remaining days which we felt was perfect. Driving on the island is really easy and safe, although the maps are a bit dodgy.

I can't finish the review without mentioning Zai (I'm not sure if that is correct), the new cook. His meals were divine, he would ask us at the start of the day what we wanted for dinner and would then proceed to buy everything fresh that day to serve that evening. The first meal was so delicious that we decided to eat in every night. The prices are really reasonable.

Tips to the hotel - the only downside for us was the toilet in the Amin house didn't work properly which became a bit tiresome, I would suggest that be fixed. We would also have loved to open up the windows at night rather than use the aircon but were worried about mosquitoes, it would be great if you had fly wire over the windows so you can do that

Otherwise a fantastic place and a great stay

Room Tip: Pick the Jasmine room
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  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lee04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fox Hill

Property: Fox Hill
Address: 91 Jalan Telok Ewa | Mk Ulu Melaka, Langkawi 07000, Malaysia
Location: Malaysia > Kedah > Langkawi District > Langkawi
Hotel Style:
Ranked #13 of 152 Specialty Lodging in Langkawi
Price Range (Based on Average Rates): $
Number of rooms: 3
Official Description (provided by the hotel):
Fox Hill Resort is set on a peaceful, picturesque tropical hill with spectacular views of the mountains and rice fields in the heart of beautiful Langkawi Geopark Rainforest Island. The accommodations consist of Malaysian village-style chalets with queen size beds, full-featured bathrooms, and refreshment facilities. Guests dine in an original century-old Malay kampong-style house and swim in the luxury pool surrounded by the wonderous sights and sounds of nature. ... more   less 
Also Known As:
Fox Hill Hotel Langkawi

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