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“Overwater rooms were good” 4 of 5 bubbles
Review of Langkawi Lagoon Resort

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Langkawi Lagoon Resort
Ranked #61 of 101 Hotels in Langkawi
Singapore
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Overwater rooms were good”
4 of 5 bubbles Reviewed March 16, 2013

Except for the mosquito-problem, the stay was good. Staff was nice. Hotel is spread across a well maintained area. Private beach is good. You need to hire a car to go around, which you can get in the hotel itself.

  • Stayed October 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank AshishInd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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486 reviews from our community

Traveler rating
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (79)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Mumbai (Bombay), India
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed February 26, 2013

we had our suite in the sea village...it was beautiful..right from the receptionist to gatekeeper, bell boys and other helpers around were just so humble and helpful they never let us down...breakfast was delicious with so many options and different kind of food..i loved our room..the swimmin pool was amazing..specially the pool bar serves very good snacks and drinks..they private beach is also nice and so is the beach bar..i would advice everyone to go to langkawi lagoon sea village if u wanna get away frm city life and relax with ur partner or family..

Room Tip: sea village...everyone should visit!!
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank fatemahusein
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed February 24, 2013

No DVD player tv broke totally after a few days with only a few channels

No assistance with booking any tours or sight seeing.

No ATM

Constantly ran out of hot water - did not have 1 fully hot shower the whole time I was there

Charged the earth for drinking water

Looks nothing like the photos. Old and run down

Aircon in bedroom either Antarctic or boiling

  • Stayed February 2013, traveled with friends
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
5 Thank Charley B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
1 of 5 bubbles Reviewed February 12, 2013

Terrible terrible experience with this hotels. Worst hotels ever among many that i have stayed, and readers who intended to reserve please take note. I will list and share my experience:

1. They did not have one of my Villa suit ready when checking in at 5pm. The booking was not in their system and they did not give a reason when asked why, the receptionists and workers were very protective of themselves and refused to converse more. We waited till 6pm to get it, and NO apology or any sort of compensation was given, totally unprofessional.

2. The receptionists were inefficient and slow, and irresponsive. 4 people behind the desk and only one was doing work. When i called for service, one of them literally saw me and turn around and walk away. How about that from a hotel reception desk?

3. Welcome drink servant was so slowwww, we did not have our welcome drink after getting some of our keys. We have to sit in lobby and wait for it!

4. The kettle was spoilt, and the kitchen florescent light was not installed. They dont seem to have a maintenance list. We had to call for room service and waited 30 mins for someone to come over.

5. In swimming pool, when we asked for 3 towels (instead of the standard 2 towels) for our kid, the pool keeper named Saad gave a very bad attitude and rudely lectured me with his so-called rules. I was so pissed with his bad attitude that i threw back one of his towels. What's the big deal with an extra towel, why all the fuss? I had not even started with him on me getting our room late!

6. Guess what, even the room service ladies are bad too. We requested for another 2 bottles of drinking water the next day, the lady had 4 in her trolly. She reluctantly gave us one and lied to us that she had no more. If we want more we need to pay RM8 per bottle!! What a rip off, isn't it common for hotel room to supply 2 bottles of water each day? And yet it was drinking water, not even mineral water.

7. On the plus side, the food of buffet dinner and breakfast was good. The waitresses at buffet dinner were friendly, i am giving them the credits for that. But that's the only 10% positve of the whole trip, my trip was basically ruined by their overall terrible service.

8. Pricey at peak season. We had to pay USD200 for each room. I got myself 3 rooms at USD600 and decided that this was the biggest mistake of all time.

9. The room and facilities were old. Paints were peeling, no renovations, old rough woods. I can live with this if they provides good service, but they weren't, so this make the experience even more negative.

10. Beach were muddy and low tide all the time, don't expect to get a beach that you could swim.

And before you asked, no, i did not yell at them. In fact i tried to be nice to them. I noticed they seem to have better attitudes towards westerners, but that just goes to prove how bias they are in service against Asian or other guests.

My verdict? I agree with HumbleRyan's review, worst hotel ever. I strongly advise all guests to reconsider their booking with this hotel, there are many other hotels with better quality in Langkawi.

Room Tip: - Deluxe Sea view are not sea view. - Just avoid booking at this hotel
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  • Stayed February 2013, traveled with family
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
11 Thank KC L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chennai
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 bubbles Reviewed February 6, 2013

writing a review quiet late.. we landed at langkawi, one of the most beautiful island!! and headed towards the resort. initially felt that it was quiet far from all the main attractions, however it turned out to be a beautiful location.. one drawback when we visited, the beach was infested with jelly fish hence we could not swim there. we had to satisfy ourselves by swimming in the pool of the hotel!!... we rented a bike and had jolly rides to all attractions.. and that was the best part of our whole trip!! we enjoyed it thoroughly.. the staff was a little less friendly, though the service overall was quiet good!!

Room Tip: of course when you are visiting langkawi.. choose a beach facing room
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  • Stayed December 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank bhramanti_chennai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cairo, Egypt
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed February 5, 2013

Well its unforgotten experience for relaxation , simplicity , and asian friendly mood. We enjoyed food , best room view by the sea , tiny beach with the famous calm and transparent far east water. Ppl are warm and helpful , its not the 7 stars elegant hotel , but you feel satisfied though
You can join the trip organized by local guide visiting small islands and other virgin beaches areas and gungles with low prices. We went in summer weither was a bit wet but fine. Remember i had a fight with my gf where we break some vases on pool " i was drunk" also i used to steal a bike at dawn all around the resort with no restriction :) and best massage for sure, but no happy end if you know wt i mean ;)

Room Tip: Try to pick a wooden- inside water -chalet for best view and privacy
See more room tips
  • Stayed June 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Hassangalal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed January 28, 2013

Unlike other reviews I have just read I found all the staff to be very friendly and polite, especially as there were some obnoxious guests who thought that by shouting in a patronising manner at the young girls on reception they would be dealt with immediately! I'm glad the staff just politely refused to be intimidated by this behaviour. However the hotel is very run down and in bad need of major renovations. We had a discounted rate when we booked but if we had been paying full price I would have been very dissatisfied. We paid $67AU per night with breakfast included and were upgraded to a sea villa. I never saw inside the original sea view hotel room that we paid for so not sure how much of an upgrade we actually got. The hotel is really geared up for Muslim guests which isnt a problem if you dont feel uncomfortable in typical western swimwear whilst others are fully covered. The breakfast was satisfactory and the service very good

  • Stayed January 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank LinPerth_Australia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Langkawi Lagoon Resort

Property: Langkawi Lagoon Resort
Address: Lot 78 Jalan Kuala Muda off | Padang Matsirat, Langkawi 07100, Malaysia
Location: Malaysia > Kedah > Langkawi District > Langkawi
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Top resorts Hotel in Langkawi
#18 Luxury Hotel in Langkawi
#20 On the Beach Hotel in Langkawi
#21 Spa Hotel in Langkawi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Langkawi Lagoon Resort 4*
Number of rooms: 145
Official Description (provided by the hotel):
Langkawi Lagoon Resort, conveniently located just 3 km or approximately 5 minutes drive from the Langkawi International Airport and Mahsuri International Exhibition Centre, offers remarkable views of the ocean and the rolling hills nearby. The resort features two types of accommodations: beach front hotel suites and sea village. Beach front hotel suites consist of 86 units of sea and hill view rooms/suites. Spacious rooms ranging from 36 sqm to 63 sqm with full room amenities, chaise lounge (pangkin) and kitchenette facilities are available. The 76 units of our Sea Village are built on stilts with typical Malay architectural design consisting of studio suites, family sea duplex and a presidential suite. Each unit comes with private balcony, kitchenette facilities and full room amenities. They are built within a sanctuary of calm waters protected from the open sea by a breakwater. The resort offers luxurious facilities such as beachfront swimming pool with Jacuzzi and sunken bar, gymnasium, sauna and steam rooms, meeting and function rooms, guest service centre and an Embun Spa. Full range of land and sea activities can be arranged for all guests. For your dining and entertainment, the resort offers a choice of meal selections from local and international cuisines and beverages at the Anjung Brasserie, Layalie Al-Syam Restaurant (Arabic specialty restaurant) and Mentari Lounge. There is always a little something for everyone to take home as a souvenir from our duty free gift corner. All in all, this premier international resort offers a serene environment and a totally different holiday experience. ... more   less 
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Also Known As:
Langkawi Lagoon Hotel Langkawi

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