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“Unless you pay for a top level room, don't stay here ” 1 of 5 bubbles
Review of Resorts World Langkawi

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Resorts World Langkawi
Ranked #22 of 106 Hotels in Langkawi
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Unless you pay for a top level room, don't stay here ”
1 of 5 bubbles Reviewed June 17, 2014 via mobile

We booked this last minute through agoda, when we arrived they didn't have the booking and had to find a room.
I tried to book direct through the hotel but they quoted double the price and said they wouldn't match the online price!! How does that make sense??

I've travelled quite a bit and without hesitation I can say they placed us in the most disgusting room I've ever been in, in the "5 wing", old part of the hotel.
The chair was stained, couch was stained, the walls were dirty, the pillows were stained yellow!! Mold along the sink. The carpet was old , the place stunk like old sweat and dust. We couldn't stand it.
They offered us another room in 4 wing, didn't smell, newer chair, but still dirty walls and stained couch.
We asked for our money back and would stay somewhere else but they said they couldn't do that and a female manager upgraded us to a room in the newer area, with a terrace facing the water.
The room was much cleaner, and the bed was really comfortable.
Clearly this was their top rooms and would have cost a lot more.

If you stay here, make sure it's in the new wing!!

Stayed June 2014, traveled as a couple
Helpful?
2 Thank Lindsay M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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911 reviews from our community

Traveler rating
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    93
    53
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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (262)
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English first
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed June 14, 2014 via mobile

we were satisfied with our 1 night stay in resort world,the room is very clean,everything is in good condition even it's quite old.

we were staying deluxy sea view room with balcony, the view was awesome!!!! The room are spacious, equip with a small kitchen, having a bathtub, nothing to pinpoint in the room,we are satisfied with what we paid.

the staffs are very friendly, helpful & polite.

the things to thumbs up is the breakfast they served, lots of varieties from asian (nasi lemak,chapatti,fried mee....),western,indian....really suprising us.

however,there still have rooms for improvement :
1. the check in process taken too much of time,.I have to wait for 15 mins to be served even both reception counters are open.

2. the house keeping taken too long time,we supposed to get our room ready by 3pm,but until 5pm we still not managed to get the room,the staff explained they need to touch up on the room,so it takes longer time,but we feel that it's not professional and shouldn't let keep your customer waited for more than 2 hours for the room.

Stayed June 2014, traveled as a couple
Helpful?
Thank Tho M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Subang Jaya, Selangor, Malaysia
Level Contributor
33 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 bubbles Reviewed June 8, 2014

Reception: Efficient, warm & friendly.
Room : Spacious, reasonably clean with a aspacious balcony too...aww! What a stunning view of the sea. Bathroom is rather small and there is an odour coming from the water outlet from the sink and the shower room as well. The carpet is old and smells.
Breakfast : A wide array of dishes both oriental & western. However, during the peak time i noticed the staff had difficulty coping with the number of patrons. But i must add that the staff were pleasant and doing the best that they could.
Location : There is no beach for you to have a swim in the sea. The pool looks good. Restaurants and shops are not too far...approximately a 30 min walk. Renting a car/motocycle is no problem at all.
Oh yes...dining on the deck accompanied by live music was the highlight of our stay.

Room Tip: Request for rooms that come with the seaview and balcony.
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  • Stayed June 2014, traveled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank BalvirBelle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed June 6, 2014 via mobile

A casual 3D2N stay at this old but clean hotel make an enjoyable stay. But service from its staff can be improved further in terms of its speed of delivery and accuracy. Check-in of guest take a little longer than average and interior furnishing had shows its age over time. Great location, great view, and good amenities at nearby areas makes it a good option for a family stay.

Stayed June 2014, traveled with friends
Helpful?
Thank KennethAlena
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Malay, Philippines
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed June 4, 2014

This resort looks grand but is a bit too old and kampung style. However we spent our quality time in the resort too.. we were chatting while drinking beside the sea...nice sunset and sunrise view... Is worth to stay there. Thanks RWS!

  • Stayed May 2014, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank sansan9329
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ipoh, Malaysia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed June 2, 2014

The hotel had a best ocean view. The room furniture look old but is clean and neat. Need refurbishment. Not much activities but overall the staff was friendly and very helpful from the front desk and restaurant. There was no free WiFi, however you need to buy a drinks at the lounge with a compliment internet excess and it was not a bad idea that we can enjoy our drinks and listen to live music.

Room Tip: Facing sea view
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  • Stayed May 2014, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank chin2341
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wellington, New Zealand
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed June 1, 2014

We had a great stay here, really enjoyed the wonderful pool area & the buffet breakfast offered a good range of types of food & plenty of it, the view over the bay from our room was stunning & the room though old & a bit tired was large comfortable & had a massive comfortable king size bed. This would have been luxurious in it's day & currently for the price offers a taste of that luxury if you can look past the stained carpets & worn run down edges. The biggest drawback was the lack of enforcement of the non smoking rule, with people smoking everywhere, in the rooms, around the pool, in the public toilets on the balconies, when we questioned it we were told oh it's ok to smoke. The staff were great, fun, friendly & helpful. If you are looking for 5 star this is not it, but for a relaxed comfortable time in a faded gem in an amazing isolated location, this will give you lots for the price. The free air conditioned shuttles to the beach & entertainment area, which run there & back 4 or 5 times a day are a real bonus.

Room Tip: The rooms looking out over the bay some with balconies are worth it, beautiful sunrises & gorgeo...
See more room tips
  • Stayed May 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Lara M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Resorts World Langkawi

Property: Resorts World Langkawi
Address: Tanjung Malai, Langkawi 07000, Malaysia (Formerly Awana Porto Malai Langkawi)
Phone Number:
Location: Malaysia > Kedah > Langkawi District > Langkawi
Amenities:
Bar / Lounge Beverage Selection Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Spa Hotel in Langkawi
#16 Luxury Hotel in Langkawi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Resorts World Langkawi 4*
Number of rooms: 211
Official Description (provided by the hotel):
Resorts World Langkawi is located 5 minutes away from the popular Cenang Beach and Tengah Beach, and approximately 15 minutes away from Langkawi International Airport. The seafront resort and marina overlooks east of Langkawi UNESCO Global Geopark, with the Dayang Bunting Marble Geoforest as its backdrop and the sun rising along it. Peaceful and relaxing, the resort has finely furnished rooms and boasts spectacular and unobstructed views of the ocean, especially the newly renovated rooms of modern and functional design. Enjoy the convenience of our private jetty for activities like island hopping, private boat rides, sunset cruises and fishing. Intimate dining and walks along the boardwalk, or pampering at the recognized 5-star Javanese spa (Taman Sari Royal Heritage Spa), are great options for couples. The hotel also provides free shuttle to Cenang Beach 5 times a day. The idyllic Resorts World Langkawi is perfect for travelers who appreciate scenery and romance, given peace and privacy away from busy tourist centers but at the same time mobility convenience at its doorstep. ... more   less 
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Also Known As:
Awana Porto Malai Langkawi Hotel Langkawi
Awana Porto Malai Hotel Langkawi
Langkawi Awana Porto Malai

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