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“Not bad ignore the other reviews .. ppl are just too fussy these days”

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Resorts World Langkawi
Ranked #23 of 104 Hotels in Langkawi
London, United Kingdom
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Not bad ignore the other reviews .. ppl are just too fussy these days”
Reviewed July 26, 2013 via mobile

Room was okay for a resort you can't compare the hotel with city hotels as Langkawi is an island...
the hotel offer everything from island hoping, mangroove..etc u have to pay for these trips...
Amazing pool, staff was okay just bit slow, amazing view, eagle bar etc.. I recommend this resort as u wont be disappointed..

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Uzairtareen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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956 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
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  • Service
  • Value
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Traveler tips help you choose the right room.   Room tips (271)
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Sarvar, Hungary
Level 6 Contributor
67 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed July 23, 2013

The reception staff is nice and helpful. The check-in and out is quick. The surroundings of the hotel is nice and well kept.
Most of the rooms require heavy renovation, but after changing rooms we got a nice suit with stunning view of the ocean. The rooms are well equipped, kitchen, comfortable living room, bedroom with king size beds, safe, water heater, (coffee/ tea). Huge plasma TV(not used .) Wide balcony modestly furnished.Ask for a renovated room !!!
Free wifi in common rooms.
The breakfast is fantastic, with a selection of international food, hot and cold, freshly baked goods, fruits, all kinds of good stuff. In the evenings quality live music on the balcony, delicious foods at affordable prices. The pool and the garden is rather small compared to the hotel. The spa is good looking, well made, but expensive.
There's no public transport on the island. You can get by with a taxi or with a rented car. Both are comfortable and cheap. You can find fix priced taxis everywhere. The roads are all good.
You can travel from the hotel to Cenang beach with a taxi for 10 RM, in 5 minutes. Wonderful, snow white palm trees at the well kept beach side, with quality street restaurants, shops, cheap massage. The prices are low all around. The island is very comforting, there's no crowd. Everything is easily accessible. It's a good destination for a relaxing - hiking vacation. You can find everything you need there. Cool!
The speedbot we came with from Penang (Georgetown - Langkawi 63 RM one way, you can book it in bus stations or travel agencies) starts at 8.15 AM and the trip is 2.5 hours long. It is rather cold on the boat, the air conditioning is on 18 degrees. You can find fix priced taxis at the port to the hotel

Room Tip: renovated room with ocean view / only if you get discounted price
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  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bebibm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pai, Thailand
Level 3 Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed July 8, 2013

If you dont want to stay at chenag beach, it will be a good place to stay.
View is nice, food is good(but nomally local food they served), All staff are really kind.
In langkwai, taxi fare is fixed, so you dont have to worry about being ripped off.

There is only one bad thing, It might be bother you. Since the place is little bit run down so smell in room could be bad. but It was clean, so it was ok to me.

Room Tip: Get a seaview room, it cost little bit more, but it worth
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  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Traveltravel00000000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
India
Level 3 Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed July 3, 2013

This resort gave me the scariest time of my life,we stayed here as the last destination of our Malaysia trip,n to my shock the resort from inside was so horrible that i felt like running back had we not paid in advance,it may have a beautiful view but we witnessed a fight that too between a guest and his wife n was kind of a street fight where people shout at d top of their voice,all the guests present at dat time in the hotel gathered in a place thinking that sum attack has happened,all were so scared,wen i asked a waiter,he literally laughed n said that a movie shooting is happening ! Can u blv? Such unprofessional answers given by d hotel staff wen people are scared? Nobody was their to look after the guests or tell them that its a fight since people had started imagining worse coz of the sound,screams coming from a floor,i myself imagined that somebody wants to shoot dat lady,as i saw her pleading but cudnt see d man,i started almost crying witnessing this horrible scene as nobody was answering us and the staff present there ran to rescue the lady after 20-30mins,then we took a sigh of relief for dat moment,but i cudnt sleep d whole night thinking about no security available in d hotel.The rooms were so pathetic n smelly,we changed our room n were given another which was nthg better,one front desk staff gave us a reference of a hiring taxi company guy who did a fraud with us by giving us a faulty car,n after so much confusion n complaining to sum senior lady in d front desk we got hold of the front desk guy who gave us dat taxi hiring contact n took our money back by asking him to cut d money on hourly basis for d time we used/suffered dat pathetic vehicle,this hotel is in a total mess,not even in my dreams i will want to go there,as it still haunts my mind,d incident cud hav turned into sumthing very serious,stay away from this hotel for ur own good is my suggestion who want to book dis hotel.

Stayed October 2012, traveled as a couple
Helpful?
4 Thank Ankita L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level 2 Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 2, 2013

i had stayed over at this resort over the past wkend for 2 nights.

firstly, i called the resort before going to langkawi to made a request to see if they can provide any room deco or just a simple cake for my girlfriend's birthday as we will be going there this weekend to celebrate. i was then directed to reservations department. the staff told me that "no, nothing can be provided and everything i have to pay."

secondly, when we checked in, the time supposed for us to do so was 3pm. we reached the resort early at 2.35pm and decided to check in early and wait for the keys to be handed to us. when it was 3pm, we went over to check and was told room was not ready. waited another 15mins and was still told room was not ready. was quite frustrated as we were tired and wanted to rest so i asked when would my room be ready and the reply given was "some works are going on in the room and it would not be ready in 1 or 2 hours" i was like OMG? so if i did not approach to ask my room whether it was ready, then i would be continuing to wait like a fool?
asked for another room and was given that was quite far from the lobby. poor service.

third, went to the room and the smell was horrible, sink n bathtub was not really clean and no amenities was provided like toothbrush and toothpaste. some tiles was also sticking out at e side of e bathtub n was brownish in color. other room amenities was also not replaced such as shampoo and bath foam when room was cleaned up.

location wise was okay as it was close to cenang beach.

breakfast was so so.

im not going to to back to this terrible place.

are all these the standard that resort world is providing? if so, i am greatly disappointed.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank wjwee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
Level 6 Contributor
123 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed June 27, 2013

We booked this hotel as a part of holiday in June 2013 through Malaysian Airlines holidays. When compared to other options this seemed to be a good one and the price was very reasonable.
The hotel looked like a castle from outside and is quite different to other hotel exteriors in the region. Upon arrival at around mid-day the very friendly receptionist told us that the check in time is 3.00 pm and we could wait in the lobby until the rooms are being cleaned. As we were one family he also mentioned that he could give us connecting rooms. The wait in the lobby was quite long and tiring especially as there is no air conditioning and we just arrived from a red-eye flight. No welcome refreshments were offered but there is a small shop in the lobby which sold things like drinks at very reasonable prices. Around 3 when I checked with the reception they told us that they at least need another 1 hour to clean the rooms which were allocated for us so they offered us some other rooms but which were not connecting, as we were tired we accepted those rooms.
The lady at the reception asked a bell boy to assist us to our rooms but he merely showed us the lifts, which we knew and just told us to go to level 1. Our room numbers were of 5XXX series and it was quite a long walk to the room. We then realised that our room number was actually on the 2nd floor and had to walk all the way back to the lifts. Mind you if you get rooms starting with 4 or 5 be ready to walk about 500m inside the hotel.
The room had all the basic facilities but the cleanliness was questionable. The toilet bowl was not very clean and the mugs provided also seemed dirty. One room did not also have towels and we had to remind them to put them. The bed was alright and the room had a massive TV which I feel is quite unnecessary especially as it did not have a huge range of channels. The curtains let light through them making it very difficult to sleep in the night. The furniture also seemed worn out. The garden view is also actually the view of the car park with a strip of low grown trees in between.
The breakfast in the morning was also alright. It had the standard choices along with some Indian options too. But still there was nothing that stood out in the breakfast. In addition the tea served at the coffee house is horrible. The service was quite good.
In terms of the location it is located further away from the other places which gives the hotel a calm environment. But be mindful that there are no nearby shops or restaurants and every time you wanted something or want to eat you should get a taxi which cost around RM10. The hotel also does not have a beach but the sea views are great.
In terms of service the front office staff was very good and friendly and they also assisted us in arranging island tours and other taxis. The service at the Sea Gull coffee house was also good but I feel the housekeeping staff could improve.
I am not sure whether we would return to this hotel again.

Room Tip: Some rooms have balconies and ask for rooms closer to the main building
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  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank UdSe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level 3 Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 24, 2013

I booked the hotel because I had to attend a function there. Stayed there for 4 nights. I was impressed with the beautiful seafront view which enabled me to catch the sunrise on the second day of my stay. The morning breakfast had a variety of dishes and there was a choice of eating your breakfast inside or outside. In the evening, dinner is served along the boardwalk with live music for entertainment.
The room looked tired with very basic amenities but comfortable enough for two. Since we were out during the day, it was acceptable. There was no free wifi in the room, however, free wifi is available in and around the lounge.
Overall, the stay was not too bad. We heard that the hotel is in the midst of a management transition, so we hope that the new management would be able to strike a better balance between the its beautiful exterior and an interior with improved amenities.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Norasniza S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Resorts World Langkawi

Property: Resorts World Langkawi
Address: Tanjung Malai, Langkawi 07000, Malaysia (Formerly Awana Porto Malai Langkawi)
Phone Number:
Location: Malaysia > Kedah > Langkawi District > Langkawi
Amenities:
Bar / Lounge Beverage Selection Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Spa Hotel in Langkawi
#16 Luxury Hotel in Langkawi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Resorts World Langkawi 4*
Number of rooms: 211
Official Description (provided by the hotel):
Resorts World Langkawi is located 5 minutes away from the popular Cenang Beach and Tengah Beach, and approximately 20 minutes away from Langkawi International Airport. We are also 24KM away from Kuah Town and 16KM from the nearest hospital. The seafront resort and marina overlooks east of Langkawi UNESCO Global Geopark, with the Dayang Bunting Marble Geoforest as its backdrop and the sun rising along it. Peaceful and relaxing, the resort has finely furnished rooms and boasts spectacular and unobstructed views of the ocean, especially the newly renovated rooms of modern and functional design. Enjoy the convenience of our private jetty for activities like island hopping, private boat rides, sunset cruises and fishing. Intimate dining and walks along the boardwalk, or pampering at the recognized 5-star Javanese spa (Taman Sari Royal Heritage Spa), are great options for couples. The hotel also provides free shuttle to Cenang Beach 5 times a day. The idyllic Resorts World Langkawi is perfect for travelers who appreciate scenery and romance, given peace and privacy away from busy tourist centers but at the same time mobility convenience at its doorstep. Live band performance is available daily except Monday. ... more   less 
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Also Known As:
Awana Porto Malai Langkawi Hotel Langkawi
Awana Porto Malai Hotel Langkawi
Langkawi Awana Porto Malai

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