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“Pro n con”

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Resorts World Langkawi
Ranked #21 of 103 Hotels in Langkawi
Kota Kinabalu, Malaysia
Level 5 Contributor
62 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
“Pro n con”
Reviewed September 1, 2012 via mobile

Stayed for a night only. I like the view... Those seafront... The live bands at eagle rock pub n breakfast. Dislike...the rate didnt seems u pay what u should get... Ehere as, poor service at the reception counter... They staired u with a very sarcastic look n unfriendly. The next day i checked out from the hotel n checked in at Holiday Villa for another few nights.
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  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Cintame
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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946 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (269)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
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  • Indonesian first
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English first
dhaka
Level 3 Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 25, 2012

Good people , good food , good arrangements . Enjoyed the stay . Ask for Idrus Osman and his friends to arrange your adventures around the island. Arrange a boat to take you to the border regions with Thailand for truly beautiful small beaches by one of the natural rock formations . You'll get the place for yourself and loved ones.

Room Tip: The hotel itself is located in the very corner of the island . Choose one closest to the far corner...
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  • Stayed November 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ZahedDhaka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guwahati, India
Level 3 Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed July 18, 2012

The view from the room itself is worth all of it. It's a very large property with a large seafront. Great breakfast spread, swimming pool area, garden area, fitness centre, etc. The toilets are old fashioned (bathtub etc), but towels were clean. Had all the toiletries except for toothbrush.

We asked for a room away from the club area, but they said that they had King size beds only in blocks 4 and 5 (others had twin beds). We thought the noise from the club will be a problem but it wasn't.

We had a very early check in (9 am) but it was not a problem at all. We rented a bike (though we should have rented a car because of the weather) from the T Shoppe nearby for moving around. They have shuttle service to Pantai Cenang 3 times a day, but that might not be adequate.

Room Tip: Blocks 2 to 4 are quieter. We were in Block 5, 2nd floor... we could hear the hum of the music but...
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  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank ShaileshB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ipoh
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 16, 2012

There are some negative comment on TA but it's not like what you read. The view was beautiful,room was simple but it was clean and comfort.Location are bit far from town,the h.keeping staff very tentative and efficiency to attend your request. Front office also smile and warm greeting. Which make you always feel to visit the hotel again

Room Tip: Facing the sea view.
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  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank eyza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangkok, Thailand
Level 4 Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed July 15, 2012

The hotel is located at the South-Western tip of Langkawi so about 30 minutes drive from the ferry terminal but pretty close to the airport. The decor is bright and colourful, especially on the sea view deck, but it's all a bit old and does not seem to be maintained that well. It's a bit pricey for what you get and the service is generally quite poor.

When we arrived, about an hour after check-in time, we were told to wait half an hour and eventually got our room an hour later. We were not offered any refreshments or anything while we waited and the attitude of the staff was very poor- they did not seem to know very much about anything and were as unhelpful as you can be without actually being made of stone. We were there in low season so I would have assumed better service as there should have been fewer people.

There is no free wifi anywhere in the hotel, and when I asked for a one-day subscription to access the internet, I was told by reception that internet was finished for the day! In fact they had just not printed out the passwords.

The breakfast buffet is good and the staff there were friendly and helpful.

I would not stay here again mainly due to the poor service of the staff at reception and their unwillingness to be helpful.

  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Ragil R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pune, India
Level 1 Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 12, 2012

I visited here on my honeymoon. We arrived in Langkawi a little too early in the day to check in to the hotel (10:00). The staff greeted us in an OK way. I specifically asked for a room thats away from the club, but we got a room in the same block as the club. That wasn't any problem however.

I stayed in a Deluxe Sea View (Room 5107) Rooms are nice, but not well kept. Fixtures are deteriorating, and the furnishings didn't seem 4 star quality. Bathroom is quite small. Nevertheless, the room was cosy enough. The view is nice from the room (images attached).

Breakfast has a good spread, but I found only a few dishes to my taste. Very crowded area - maybe because I went late (09:30).

We had minimal staff interaction.

Funny thing here is that there are no safes (lockers) in the rooms. There's a central facility next to the reception.

Awana Porto's Private Island is accessible by their ferry which leaves around noon and comes back by 16:00. We were advised by the guy at the travel desk not to take it as its not worth it (and very tiny).

I recommend renting a car/bike if you really want to enjoy Langkawi.

Room Tip: Take one closer in wing 2, 3, or 4 for a better view.
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  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Andre F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Polaris, Montana
Level 6 Contributor
149 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
Reviewed July 9, 2012

Checkin was done in the most non hospitable way. The receptionist hardly have eye contact, smile and we were not even greeted, all she asked was for my id to process the Checkin,
The receptionist were poorly groomed, unbutton collar, haggard and just not ready to serve. Bad arrival experience.
I was hoping at least a clean proper room as a consolation to the so called 4 stars resort. To my disappointment, room was not clean - used cotton bud on the toilet floor, soap dish, spoon and minibar full of water stain, shower heater not working, and I've requested for non smoking room but got a smoking room. No toothbrush, no hand and face towel, only 2 pathetic bath towel. When we called to request for toothbrush as its a basic amenities for even a 3 stars hotel, I was told its only meant for suite paying guests and there's nothing they can do and I only managed to get a set of toothbrush when I speak to the Front Desk Manager.
Breakfast we were greeted with a smile by the hostess, chefs and server. Food variety were sufficient. But I presume there are not enough staff to turn around the table settings. The tables were not clean, probably we arrived late bout 930am
We had a room move the next day as we requested for a non-smoking room. It was better as is on the new wing I believe, but cleanliness were still as bad, the bathroom light was still fused and we found the previous guest written comment card in the room. That shows housekeeping is not checking the room properly.
The resort has an amazing and gorgeous view and environment unfortunately the interior maintenance both hardware and software were extremely poor.
Tips: Bring your own towels, toiletries, toothbrush as they don't provide, don't expect even the basic amenities from this hotel.

  • Stayed July 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank tulipanmorado
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Resorts World Langkawi

Property: Resorts World Langkawi
Address: Tanjung Malai, Langkawi 07000, Malaysia (Formerly Awana Porto Malai Langkawi)
Phone Number:
Location: Malaysia > Kedah > Langkawi District > Langkawi
Amenities:
Bar / Lounge Beverage Selection Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Spa Hotel in Langkawi
#15 Luxury Hotel in Langkawi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Resorts World Langkawi 4*
Number of rooms: 211
Official Description (provided by the hotel):
Resorts World Langkawi is located 5 minutes away from the popular Cenang Beach and Tengah Beach, and approximately 20 minutes away from Langkawi International Airport. We are also 24KM away from Kuah Town and 16KM from the nearest hospital. The seafront resort and marina overlooks east of Langkawi UNESCO Global Geopark, with the Dayang Bunting Marble Geoforest as its backdrop and the sun rising along it. Peaceful and relaxing, the resort has finely furnished rooms and boasts spectacular and unobstructed views of the ocean, especially the newly renovated rooms of modern and functional design. Enjoy the convenience of our private jetty for activities like island hopping, private boat rides, sunset cruises and fishing. Intimate dining and walks along the boardwalk, or pampering at the recognized 5-star Javanese spa (Taman Sari Royal Heritage Spa), are great options for couples. The hotel also provides free shuttle to Cenang Beach 5 times a day. The idyllic Resorts World Langkawi is perfect for travelers who appreciate scenery and romance, given peace and privacy away from busy tourist centers but at the same time mobility convenience at its doorstep. Live band performance is available daily except Monday. ... more   less 
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Also Known As:
Awana Porto Malai Langkawi Hotel Langkawi
Awana Porto Malai Hotel Langkawi
Langkawi Awana Porto Malai

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