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“Worst hotel experience ever”

Peach Blossom Village I
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Peach Blossom Village I
Ranked #90 of 150 Langkawi B&B and Inns
Kuala Lumpur, Malaysia
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Worst hotel experience ever”
Reviewed December 10, 2013

1. The nightmare began right after we took a cab from the airport. Neither people at the airport or the cab driver knew where the hotel was.

2. After reaching Kuah town, we were going in circles. Tried calling the hotel a few times, but no one picked up. Sometime later, the owner returned our call and gave directions, after which we were lost again, and finally the owner met us near a landmark and brought us to the hotel (about 1 1/2 hours after we had landed!).

3. The hotel was fairly near the town (about 500m maybe), but was so secluded, no one would know of its existence.

4. We were told that our booking wasn't recorded in the system, and that they were fully booked! They did however offer an alternative - Peach Blossom Village 2, which we happily agreed to.

5. Peach Blossom Village 2 was located above a row of shop lots (again, without any signboard or whatsoever) approximately 1km from the town. Along the way, he was blaming Agoda for not properly informing the users that the hotel was fully booked.

6. The owner didn't come up to the “hotel”. Our jaws dropped when we got into the room that was given. It was barely 10ft x 10ft, had no windows, had 2 queen beds + 1 mattress on the floor, and a huge bathroom that had a 5W bulb that barely lit anything. To top it all, the room smelt of construction site - cement, plaster and paint. Being a family, we barely had any space to unpack our luggage or move around. It was the opposite of what I had booked for - a spacious Suite with 3 queen beds, a sofa, window, etc. There was no ventilation in the bathroom, so both the good and bad smell came right into the room! It was more of a lodge than a hotel and the room felt like a prison. No wifi and thanks to enclosure, no proper telco reception too.

7. There was no reception, so there was no one to complaint to or make requests. The beds were hard and the pillows were flat. We left Langkawi with stiff necks and backaches thanks to the “hotel” room.

Room Tip: Make sure you call and confirm your room booking with them before you arrive!
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  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Raghuram S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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7 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (2)
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  • English first
  • Any
English first
Edinburgh, United Kingdom
Level 5 Contributor
49 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed October 31, 2013

This place is perfectly clean, and well kept. Unfortunately they have the hardest beds I have ever experienced, it felt like they had forgotten the mattress... The location is also not great, there's not much around, so we ended up hiring a car. Next time we would stay nearer Cenang.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank traveller1112013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Victoria, Australia
Level 4 Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed April 1, 2013

The location was really hard to find. We attempted to walk there for exercise and couldn't find it. The taxi driver had to ask others where it was. When we arrived they had given our room to someone else, but they service staff couldn't speak English so couldn't say what was going on. We were picked up and taken to another Peach Blossom location where there were no staff/service. By that time it was late (10pm ish) and nothing was open - so it was hard to find food for dinner. Although the room was large and had a TV, it smelt like mothballs. It was quiet.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank whitegreycat100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Peach Blossom Village I

Property: Peach Blossom Village I
Address: 382 Jalan Pdg Goang, Langkawi 07000, Malaysia
Location: Malaysia > Kedah > Langkawi District > Langkawi
Amenities:
Children Activities (Kid / Family Friendly) Room Service
Hotel Style:
Ranked #90 of 150 B&Bs / Inns in Langkawi
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Peach Blossom Village I 2.5*
Number of rooms: 10
Reservation Options:
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