We choose this hotel for our last day stay in Langkawi due to the location which is very near to the airport. It is about 5 minutes by car to the airport. The hotel is looks like an apartment building from outside but very old looks when you enter the lobby area. There is no wifi in the room and guest will need to go to lobby and use the wifi service which is very inconvenience at all. They should improve this. We requested for queen size bed and guess what, they provided 2 single bed, they combined it to become one king size bed which is totally unacceptable. When we requested to change room, they give another room which is the same and tell us they do not have queen size bed at all. It is totally unacceptable, hotel without queen size bed.
The bed is very comfortable and clean but the mattress sheet is too short, looks like they ran out of money to buy a large size bed sheet. When we sleep, the bed sheet keep on moving out from the mattress. They need to improve this as well.
There is a lot of disadvantages of this hotel, to my surprise, they provided Hotel Management college but their hotel service is totally disappointing. A lot of improvement need to be done by this hotel before they can really accept reservation from the guest.More
- Free Wifi
- Free Parking