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“A wonderful 6 days in paradise!”
Review of Tanjung Rhu Resort

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Tanjung Rhu Resort
Ranked #8 of 104 Hotels in Langkawi
Certificate of Excellence
Cambridge, United Kingdom
Level 5 Contributor
53 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“A wonderful 6 days in paradise!”
Reviewed May 29, 2014

It's taken a while to review - I meant to but got sucked back into daily routine all too quickly!
We stayed during 3rd week of Feb just before hotel was to be closed for a final push on renovations. The resort was almost empty but the attentiveness of staff and availability of facilities and activities was not compromised. The beach is magnificent and the pools perfect - we preferred the family pool to the adult one despite our family being grown up but then there were hardly any other children staying. The restaurants were very good with Saffron particularly appealing.
We didn't feel the need to leave the resort apart from for a leisurely boat trip.
Escaping from the prolonged miserable weather in UK this was a slice of paradise...

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank GBR21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TRRKLSO, Manager at Tanjung Rhu Resort, responded to this review, June 24, 2014
Dear GBR21,

Thank you for choosing the hospitality of beautiful Tanjung Rhu Resort as your family vacation and spending your time to write a review of your stay with us. Your wonderful review means a lot to us all.

Thank you very much for sharing such gracious feedback and the ongoing refurbishment did not caused any problem to you. We are working hard to provide our guests a beautiful brand new for both interior and exterior. We can assure that once our renovation and refurbishment are completed, Tanjung Rhu Resort will be more spectacular than ever.

Our entire team, indeed, is passionate about enhancing your experience in any way that we can. We definitely do our level best to provide the best customer service to all our guests and it brings us great joy we accomplished that.

Thank you for pointing out our swimming pools and our magnificent private beach. In fact, Tanjung Rhu Resort’s beach front has the natural advantage of being strategically located on 2.5 kilometers of prime sandy white beach facing the warm waters of the Andaman Sea. Our locale promises only warm, calm waters, ideal for those desiring utter and complete relaxation.

The feedback for the restaurants, Saffron particularly and our culinary service means a lot to us, our chefs in particular, they work tremendously hard to ensure your food is the highest quality.

We do hope you and your family return to Tanjung Rhu Resort again in future and we look forward to having you as our guest again. We will make sure that your upcoming experience with us will be both enjoyable and a legendary one.

Warmest Regards,
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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  • Sleep Quality
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  • Service
  • Value
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Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 25, 2014

We stayed here for our first wedding anniversary. And it was totally worth.

Staff was extremely friendly, private beach was superb and the view was amazing. Very calm and quit place (Although there was a renovation going on it didn't affect for our stay at all).Most of the time there was no one in the beach and it was like our own beach.

Fantastic bed and nicely decorated room. We had complimentary fruit basket, delicious cake and chocolates in the room.

I have stayed in few 5 star and 4 star hotels in Malaysia(KL, Penang, Cameron Highlands, Malacca) and this one is the best out of all of them.

I read some reviews before book this hotel and some people were complaining about the food and WiFi. I am not sure if they have enhanced recently, but in my experience WiFi was good so does food. We had dinner and breakfast from the hotel and we liked the food.

I have to specially mention about the staff. They were super friendly and attentive. They deserved a good review.

I wish if I could stay few more days. I would definitely go there again. And would recommend to others.

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Sugath_Bandara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TRRKLSO, Manager at Tanjung Rhu Resort, responded to this review, June 24, 2014
Dear Sugath_Bandara,

Thank you for choosing the hospitality of beautiful Tanjung Rhu Resort to celebrate your first wedding anniversary and spending your time to write a review of your amazing experience with us.Your review and feedback means a lot to us all.

Thank you very much for sharing such gracious feedback and the ongoing refurbishment did not caused any problem to you. We are working hard to provide our guests a beautiful brand new for both interior and exterior. We can assure that once our renovation and refurbishment are completed, Tanjung Rhu Resort will be more spectacular than ever.

Our entire team, indeed, is passionate about enhancing your experience in any way that we can. We definitely do our level best to provide the best customer service to all our guests and it brings us great joy we accomplished that.

We do hope you and your spouse return to beautiful Tanjung Rhu Resort again in future and we look forward to having you as our guest again. We will ensure that your upcoming experience with us will be both enjoyable and a legendary one.

Warmest Regards,
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur, Wilayah Persekutuan, Malaysia
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed May 22, 2014

Arrival Experience:
-After all the immigration process, we were immediately escorted by a hotel staff with lovely greetings and the limo is arriving within few minutes. Although it was just a short flight from KL to Langkawi, we were given cold towels and mineral water to freshen up before even reaching the resort.
-Check in experience was seamless, we were first escorted to their Sunset Pool Bar and welcome drink was served right away, the view is stunning especially the 2.5KM white sand beach, we were just... WOW... our check in was done in our room by an experienced staff, she explained to us all the room facilities and always ensure everything is properly arranged.

Room Facilities
-We were just so lucky to be given a newly renovated room. Biggest room ever! cozy living area with sofa bed, super nice bed, WIFI available, spacious washroom. We were so impressed!

Surroundings
The 2.5KM white sand beach is definitely their unique selling point, many activities can be done on the beach.
Sunset is stunning!!! and it turn the beach to red!
When the tide is low, there is a natural walk path appeared on shore that allows you to walk on it, remarkable!

Food and Beverage
-We tried all their F&B outlets: Saffron, Sands, the Rhu. Food is so yummy and the staff is very attentive, all my soiled plates was cleared within a seconds. Few waiters told me that they are still schoolig and currently having internship in Tanjung Rhu Resort, they always initiate short conversation with us and share with us "must do" in the resort.

Recreational Activities
- Mangrove River Boatride: It is really a unique experience that should not be missed when you are here! 3 hours surrounded by Mangrove and other wildlife, detailed explanation by the hotel naturalist. Stunning view, and good onsite lesson for us, at least we know the difference of "Kite" and "Eagle"
- There are many other activities available and enough to keep you occupied, and trust me, it feels good when you are disconnected and back to nature for days.

Tips:
1. Try to book their "all inclusive package" where free flow of mocktail and breakfast,lunch, dinner are included. It is value for money.

Thing to take note:
1. The hotel is currently undergoing expansion, there were some noises but to me, it is bearable because we spent almost whole daytime outside the room and it stops at 6pm , hence we hardly feel the noise.

Well, really look forward to new product after the expansion, and I will strongly recommend my friend to have a exclusive and private getaway to Tanjung Rhu Resort!

  • Stayed May 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank MHCMHC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TRRKLSO, Manager at Tanjung Rhu Resort, responded to this review, June 22, 2014
Dear MHCMHC,

Thank you for choosing the hospitality of beautiful Tanjung Rhu Resort and spending your time to write a review of your “WOW effect” experience with us.

Our entire team, indeed, is passionate about enhancing your experience in any way that we can. We definitely do our level best to provide the best customer service to all our guests and it brings us great joy we accomplished that.

We are delighted you found our suite room was big, spacious and cozy. Thank you very much for sharing such gracious feedback and the ongoing refurbishment did not caused any problem to you. We are working hard to provide our guests a beautiful brand new for both interior and exterior. We can assure that once our renovation and refurbishment are completed, Tanjung Rhu Resort will be more spectacular than ever.

Thank you for pointing out our beautiful private beach, the stunning sunset and the remarkable natural walk path during low tide. In fact, Tanjung Rhu Resort’s beachfront has the natural advantage of being strategically located on 2.5 kilometers of prime sandy white beach facing the warm waters of the Andaman Sea. Our locale promises only warm, calm waters, ideal for those desiring utter and complete relaxation.

The feedback for our culinary service at our restaurants means a lot to us, our chefs in particular, they work tremendously hard to ensure the standards of cuisine and service is the highest quality. We certainly will pass on your generous review to the team members.

In addition, we are glad to know that you enjoyed the Mangrove River Boatride and you gained good onsite lesson. Not to forget, thank you for the All Inclusive Package recommendation, which it is value for money and recommend your friend to have an exclusive and private getaway to Tanjung Rhu Resort.

We do hope you and your friend return to Tanjung Rhu Resort again in future and we look forward to having you as our guest again. We will make sure that your upcoming experience with us will be both enjoyable and a legendary one.

Warmest Regards,
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level 3 Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed May 21, 2014 via mobile

Excellent service and atmosphere although the resort is undergoing renovations

What I mainly like:
1. Service was excellent
- very attentive... The moment I was done with my meal, someone is there to clear the dish almost immediately
- they went out of their way to ensure that we had a good time.

2. Breathtaking view
- the resort is just by the beach and you can a panoramic view the islands and the blue sea.
- although I barely exercise, I make it a point to walk in the morning and evening by the beach to see the sunrise and sunset

3. Clean
- they comb the beach every morning and there isn't any rubbish or litter to be seen

4. Comfortable rooms
- rooms were big and spacious
- facilities were all working

Would I come back?
Yes. Definitely!


Stayed May 2014, traveled on business
Helpful?
2 Thank daniellok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TRRKLSO, Manager at Tanjung Rhu Resort, responded to this review, June 2, 2014
Dear Daniel L,

Thank you for choosing the hospitality of beautiful Tanjung Rhu Resort and spending your time to write a review of your excellent experience with us.

Our entire team, indeed, is passionate about enhancing your experience in any way that we can. We definitely do our level best to provide the best customer service to all our guests and it brings us great joy we accomplished that.

Thank you for pointing out our beautiful clean private beach, which it is breathtakingly beautiful with the most incredible sunrise and sunset. In fact, Tanjung Rhu Resort’s beachfront has the natural advantage of being strategically located on 2.5 kilometres of prime sandy white beach facing the warm waters of the Andaman Sea. Our locale promises only warm, calm waters, ideal for those desiring utter and complete relaxation.

We are delighted you found our suite room was big, spacious, and comfortable. Thank you very much for sharing such gracious feedbacks and the ongoing refurbishment did not caused any problem to you. We are working hard to provide our guests a beautiful brand new for both interior and exterior. We can assure that once our renovation and refurbishment are completed, Tanjung Rhu Resort will be more spectacular than ever.

Once again, thank you very much for choosing Tanjung Rhu Resort and we look forward to welcoming you back in the near future.

Warmest Regards,
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Malaysia
Level 6 Contributor
74 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed May 3, 2014

Put aside the price, which is exorbitant, but if you do stay here, you will be certain you will be at the most exclusive and private 5 star resort in Langkawi. Its located at the northern tip of the island you can see Thailand across the waters. Be prepared to walk, as the hotel covers some 2.5 kms of private beach. If you are staying for a few days, I suggest you rent a car to move around the island as its very remote. There are shuttle services taking you to town and night markets.
Unfortunately, there was massive renovations going on so we didn't get to enjoy as much as we should have. Only one of the three pools was operational and the sauna and steam rooms were closed.
The restaurants are lovely and you will have excellent food and their breakfast selection is par excellent. Best for couples or honeymooners.

Rooms are large and spacious. TV channels could be better though, as only limited cable channels were provided.

Lower floors are better bets as some rooms have no lifts to go to the higher floors.

Room Tip: Lower floors sea view would be the best bet
See more room tips
  • Stayed April 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Raymond M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TRRKLSO, Manager at Tanjung Rhu Resort, responded to this review, June 1, 2014
Dear Raymond M,

Thank you for choosing the hospitality of beautiful Tanjung Rhu Resort and spending your time to write a review of your experience with us. Your wonderful review and feedback means a lot to us all.

We are saddened to know that you didn't get to enjoy some of your experience with us. We are working hard to provide our guests a beautiful brand new for both interior and exterior. We can assure that once our renovation and refurbishment are completed, Tanjung Rhu Resort will be more spectacular than ever.

On a brighter note, thank you for your compliment on our beautiful white sandy private beach. In fact, Tanjung Rhu Resort’s beach front has the natural advantage of being strategically located on 2.5 kilometres of prime sandy white beach facing the warm waters of the Andaman Sea. Our locale promises only warm, calm waters, ideal for those desiring utter and complete relaxation.

The feedback for our culinary service at our restaurants means a lot to us, our chefs in particular, they work tremendously hard to ensure the standards of cuisine and service is the highest quality. We certainly will pass on your generous review to the team members.

Thank you again. We are grateful for your kind review and 5 star rating. We look forward to welcoming you back for your next visit to Langkawi.

Warmest Regards,
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bribie Island, Australia
Level 6 Contributor
159 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed May 1, 2014

To sum up this resort, nothing is too much trouble, all the staff just want to make you stay a totally relaxing experience. The rooms are superb, room service must be experienced to be believed.

Only one qualifier, this is a place to "fly and flop", this is not an adrenalin resort, this a place to enjoy and relax.

Room Tip: Take to all in package, it is value for money
See more room tips
  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mustang645
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TRRKLSO, Manager at Tanjung Rhu Resort, responded to this review, May 5, 2014
Dear Mustang645,

Thank you for choosing the hospitality of beautiful Tanjung Rhu Resort as your family vacation and spending your time to write a review of your stay with us. Your wonderful review means a lot to us all.

Thank you very much for sharing such gracious feedbacks and the ongoing refurbishment did not caused any problem to you. We are working hard to provide our guests a beautiful brand new for both interior and exterior. We can assure that once our renovation and refurbishment are completed, Tanjung Rhu Resort will be more spectacular than ever.

Our entire team, indeed, is passionate about enhancing your experience in any way that we can. We definitely do our level best to provide the best customer service to all our guests and it brings us great joy we accomplished that.

Once again, thank you very much for choosing Tanjung Rhu Resort and we look forward to welcoming you back in the near future.

Warmest Regards,
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore River, Singapore
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed April 15, 2014

The beach is probably the highlight. Beautiful white sand and clear water. On the downside, in the evenings they blast the beach with ultra bright lights that not only hurt your eyes, but totally ruin the "under the stars at night" effect that so many traveller's seek (and please no nonsese about "we need this for your safety". Its simply been poorly thought out. Look at the Four Seasons next door who use much less harsh lighting.

We noticed some paint smells and also some noise from workers near our room, which woke the kids (although they did apologise and make an effort after I asked them too. On the whole the staff were very nice and friendly, but really did not understand the concept of efficient and 5-star service.

The problems we had with wi-fi were extremely stressful. Like many professionals taking holidays, having wi-fi access is really vital, and having to arrive, call maintenance, hear excuses about why its not working, needing to move around to various locations to get a signal. Its totally unacceptable, and I suspect this has been happening for some time, always with the same excuses provided by the staff, while the management is not doing anything to fundamentally address this. Indeed, this is one of the biggest concerns I have about returning.

The pools, both for children and the adults pools were very nice. There are some smaller pools, with sand and palm trees etc that are really nice for the kids to play in.

Last of all the food, I would say is pretty bad. Chefs that really have either no pride, or no creativity. Some examples - a "clay pot fish curry" which is not actually made in the clay pot, but made in a normal pot and then simply served in a clay pot. Seafood, which instead of being caught locally and served fresh, is purchased frozen and then reheated (making it rubbery and tasteless), fruit that seems as though it has spend a long time sitting in cooling storage rather than freshly picked. Pizza by the poolside that tastes like cardboard. Scrambled eggs that were overcooked etc. It got to the point where my wife went and showed the chefs how to make a few dishes (in the positive side they were quite ok with this after being a little surprised), and in the evenings we went to the Four Seasons for dinner in the end, which was much better for dining. I wish there were also "local places" nearby to eat, but its quite isolated, which means you are stuck with the dining options at the hotel, which in turn is a real problem if the food is average.

Overall this hotel has huge potential, due to the amazing beach, but the need to vastly improve the food, provided top notch wifi, and train staff on what international customers expect. Actually its a job I think I could do quite well to manage this place, if I was not already so busy!

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
9 Thank Merli0nSingap0re
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TRRKLSO, Manager at Tanjung Rhu Resort, responded to this review, May 5, 2014
Dear Merli0nSingap0re,

Thank you for choosing the hospitality of beautiful Tanjung Rhu Resort and spending your time to write a review of your recent experience with us.

We are saddened to know that you didn't enjoy some of your experience with us. We always endeavour to meet our guest expectations and ensure we deliver a memorable experience. We appreciate your feedback and noted among all concerned. We will look into details in the areas that have been highlighted.

On a brighter note, thank you for your compliment on our beautiful white sandy private beach and its clear water. In fact, Tanjung Rhu Resort’s beach front has the natural advantage of being strategically located on 2.5 kilometres of prime sandy white beach facing the warm waters of the Andaman Sea. Our locale promises only warm, calm waters, ideal for those desiring utter and complete relaxation. Not to forget, our pools, both for children and the adult’s pools are very nice. The smaller pool named Lagoon Pool, with sand and palm trees are indeed really nice for the kids to play in.

We do hope you and your family return to Tanjung Rhu Resort again in future and we look forward to having you as our guest again. We will make sure that your upcoming experience with us will be both enjoyable and a legendary one.

Warmest Regards,
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Tanjung Rhu Resort

Property: Tanjung Rhu Resort
Address: Mukim Ayer Hangat, Langkawi 07000, Malaysia
Location: Malaysia > Kedah > Langkawi District > Langkawi
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Luxury Hotel in Langkawi
#8 On the Beach Hotel in Langkawi
#8 Spa Hotel in Langkawi
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Tanjung Rhu Resort 5*
Number of rooms: 136
Official Description (provided by the hotel):
Tanjung Rhu Resort, nestled in the shade of casuarinas over 2.5km white sandy beach, is one of Asia’s finest boutique resort renowned for its scenic views, impeccable service and gourmet fine dining. This is a place for romance, privacy and tranquility. The 136 luxurious suites Tanjung Rhu lies at the northern tip of the Langkawi island of Malaysia. ... more   less 
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Also Known As:
Tanjung Rhu Hotel Langkawi

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