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Berjaya Langkawi Resort - Malaysia
Ranked #12 of 103 Hotels in Langkawi
Certificate of Excellence
Level 4 Contributor
40 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Good”
Reviewed January 18, 2014 via mobile

Good hotel nice surrounding, beach and pool. Only negative was that you have to wait for the shuttle service to get to your room and the wifi isn't the best. Also be aware it is in a quite area of the insland so if thats what you looking for it is perfect.

Stayed January 2014, traveled as a couple
Helpful?
1 Thank Christian W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (1,200)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Hungarian first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
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  • Slovak first
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  • Thai first
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English first
Melbourne, Australia
Level 5 Contributor
83 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed January 17, 2014 via mobile

We enjoyed our stay very much. Our suite 1212 was very nice - large, beautiful view - wonderful sunrises and close enough to walk to the lobby and the beach. Breakfast was good with plenty to choose from and freshly made food. The restaurants we visited, the Thai and Chinese, were tasty with very pleasant service. There were some slight irritations but it is the jungle - ie wifi was a bit hit and miss, there was "bagging" of seats at the beach and pool which wete then not used for ages which was a bit annoying and we did have some slight hiccups with housekeeping - not enough towels one day, mini bar not being restocked another day, but overall a very enjoyable stay in a beautiful part of the world.

Stayed January 2014, traveled as a couple
Helpful?
1 Thank Passionatehawker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 17, 2014

We thoroughly enjoyed our stay here. The beach was lovely for kids as well, and we were there every day during our stay. The pool has a kids pool , quite convenient as can let kids stand and play on their own 2 feet without having to carry them in the deep water all the time (my kids are 4 and 1 1/2 years. Only snag is kids pool has a lot of sand at the bottom.
The hotel buggy system is also fun. As kids enjoy the ride every time from the lobby to the room, and back. Also, if you go all the way to the Thai restaurant for dinner ( do call earlier to book a table, as they may be fully booked) , the buggy ride will bring you all throught the Berjaya resort.
Got to see hornbills, monkeys (gibbons) and many wild birds. Thrilling for young kids , and pleasant for parents.
Would be nice if they added water slides to the pool, but there are about 3 pools, which is plenty, on 3 levels of the area. So lots of space to lounge without fighting for space. Some ppl like to leave their pool towels 'chopping' on the deck chair, and dissapear, only to reappear hours later. Dont know why they need to do this..

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mayxu79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto Canada
Level 4 Contributor
23 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed January 17, 2014

The resort has a lot of potentials.
Nice location, big territory, lots of wild life, good rooms with see view (some at least).
The problem is that it's being managed as regular 3 star family resort with no character - certainly not a romantic place for couples.
Positive: good dinners, nice beach, beautiful scenery, location
Negatives: motel type furniture and bedding, old towels with funny smell, not so good breakfast with lots of flies seating on uncovered fruits and salads, lots of noisy and smelly traffic throughout the resort made by shuttle buses and service people on motorbikes (it's understandable because resort is big, but still unpleasant and annoying), the most ridiculous system of beach towels distribution I've ever seen in my life.
Would not recommend for longer the few days stay.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Vic45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChrisNBLR, General Manager at Berjaya Langkawi Resort - Malaysia, responded to this review, February 8, 2014
Dear Guest,

Greetings from Berjaya Langkawi Resort.

Thank you very much for the review after your recent stay.
It is with feedback from esteemed guests such as yourself that helps us gauge where we stand with our service delivery. We are also glad to hear that you did have a relatively pleasant stay overall.

On this occasion, please accept our sincerest apologies for falling short of expectations in a few areas. This is not the usual standards we are used to offering. I have since addressed both the towel and breakfast comments you highlighted with the Housekeeper and the F & B Manager respectively and they have personally assured me that they will implement the necessary preventive action plans so that this does not occur again.

Rest assured, we always have our guest comfort and satisfaction as our top priority.
In the meantime, please do not hesitate to contact us directly if we can assist with anything else. We look forward to be able to serve you again in future.

Thank you.


Sincerely,

Chris Niuh
General Manager
Berjaya Langkawi Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuwait City, Kuwait
Level 3 Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed January 16, 2014

Kindly book your water villas 6 months in advance because we missed it!the room they gave us in the woods was awesome.The monkeys saying hi to us everyday morning was fun filled day to start!The shuttle services picks us and drops us to the hotel room every time and its fun :)The pool and the bar right on it is soo relaxing.Kindly enjoy the private beach too as you have the whole beach for your self.They have good restaurants so kindly try Thai because on its location!The breakfast is wonderful and yummy!Do take the city tours hotel provides because its worth it.I enjoyed my stay in this resort and didn't wanna go back to my place at all!Ohhh yes kindly dont worry if your flight is in the evening and you need to check out at 12.00 pm because this resort provides your room to change and freshen up for an hour. They really do understand the needs of the clients.

Room Tip: Rooms in water villa is best but need to be booked atleast 6 months in advance but rooms in hotel is...
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  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Fionadsilva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level 4 Contributor
43 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed January 15, 2014 via mobile

If you are looking for a resort for comfort, great food, super hospitality, friendly and helpful staff, reasonable internet, family friendly, Berjaya is the place to be. We are most impressed with the Eco- friendly design of the property. Goan developers- please note.

Stayed January 2014, traveled with family
Helpful?
1 Thank Sheella P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Romford
Level 6 Contributor
534 reviews
118 hotel reviews
common_n_hotel_reviews_1bd8 208 helpful votes
Reviewed January 15, 2014

We spent 5 nights at the resort on our trip down to Australia. Check in was really smooth, and as we had booked with Flightcentre we were pleased to see that we had many extras. These included a personal check in on our arrival plus a cold drink and cold towel. We also had a room and breakfast upgrade and an early check in and later check out.
We chose a Rainforest chalet and had also requested a chalet without stairs and to be near the main building. Both of our requests were met.
The grounds are really stunning and we thoroughly enjoyed using the swimming pool and other facilities. We dined in all restaurants except the Japanese one and found that all were very good.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rojo447
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Berjaya Langkawi Resort - Malaysia

Property: Berjaya Langkawi Resort - Malaysia
Address: | Burau Bay, Langkawi 07000, Malaysia
Location: Malaysia > Kedah > Langkawi District > Langkawi
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#11 On the Beach Hotel in Langkawi
#11 Luxury Hotel in Langkawi
Price Range (Based on Average Rates): $
Hotel Class:5 star — Berjaya Langkawi Resort - Malaysia 5*
Number of rooms: 350
Official Description (provided by the hotel):
Home to Unesco's World GeoPark, discover the island said to have inspired love and miracles. Cocooned within a rainforest sanctuary, Berjaya Langkawi Resort embraces boundless views of emerald waters and green-cushioned mountains. With an array of convention facilities and inspired spa treatments complemented with heartfelt services, moments are filled with a sense of natural connection and harmonious retreat. ... more   less 
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Also Known As:
Berjaya Langkawi Resort - Malaysia Hotel Langkawi
Berjaya Langkawi Beach Hotel
Resort Langkawi
Berjaya Langkawi Beach Spa Resort

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