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Century Langkawi Beach Resort
Ranked #73 of 105 Hotels in Langkawi
Reviewed March 26, 2014

1. Booked 3 rooms for 3 nights and the 1st room I got was a rundown chalet with rotting wood, dirt in the bath tub and a wasp's nest at the balcony.

2. Rude staff at the swimming pool (10/March afternoon). I just got out of the pool to help my relatives get some towels and had to fill up my room number on a form. My hands were wet and some water droplets fell on the paper and the guy said to me " Mdm, this is paper. Not plastic." How sarcastic.

3. Don't even think of calling the buggy in the evening or morning. It will never turn up.

4. We booked a tour with the hotel and when we asked for the pick up time, 4 staff told us 4 different timings. 1 said 6.30am, 1 said 8.30am..

A terrible hotel and will never come back again. Only upside is the friendly bartender at the pool bar.

Room Tip: Ask for a new room near the pool. Easy excess to the pool & lobby.
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  • Stayed: March 2014, traveled with family
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2  Thank Natalietans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sheratonlangkawi, General Manager at Century Langkawi Beach Resort, responded to this reviewResponded April 2, 2014

Dear Natalietans,

Thank you very much for sharing your recent experience at the Sheraton Langkawi Beach Resort in this review.

I am sorry to hear of your experience and I would like to apologize for the disappointment you had expressed regarding the accommodation as well as the service you received.

Please feel free to contact me at kumar.renoo@sheraton.com as I would like to look into the issues raised personally.

Again, thank you very much for your time and I look forward to hear from you again soon.

Warm regards.

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324 - 330 of 1,440 reviews

Reviewed March 23, 2014

Me and my wife stayed for four days in a sea facing room with Jacuzzi. After reading dozens of reviews, we went to this hotel with mixed feelings. As most of the reviewers complained that the room quality is poor. However upon going there we discovered that even though there are small problems with the room (such as hairdryer is missing, or one of the lamps does not work), but the view from our room was breathtaking. The view from the lobby is also very nice.

The resort is huge so it does not seem very busy. The air conditioning of our room stopped working on the fourth day but we were immediately shifted to a suite with sea view which was very nice.

In a nutshell I will say very Sheraton Langkawi nice place to relax but it is not the right place for a person who is looking to different kinds of activities.

  • Stayed: February 2014, traveled as a couple
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1  Thank kmsa_saamialam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sheratonlangkawi, General Manager at Century Langkawi Beach Resort, responded to this reviewResponded April 2, 2014

Dear kmsa_saamialam,

Thank you very much for taking the time to write this review.

It was our pleasure having you as our guest and I would like to thank you for choosing to stay at the Sheraton Langkawi Beach Resort.

Your kind thoughts are very much appreciated. We would be delighted to have the opportunity to welcoming you again in the near future.

Once again, thank you.

Warm regards.

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Reviewed March 22, 2014

As most people know, Sheraton is one of great hotel. This Sheraton is not an exception, however, there is nothing around the hotel. Need to drive for shopping, food, etc.

This hotel is pretty huge, and you can enjoy lots of trees and flowers as well as beach. Walking around the hotel is really nice!

  • Stayed: March 2014, traveled with friends
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4  Thank hakiko_5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sheratonlangkawi, General Manager at Century Langkawi Beach Resort, responded to this reviewResponded April 2, 2014

Dear hakiko_5,

Thank you very much for your feedback, which we value very much.

Warm regards.

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Reviewed March 19, 2014

The Sheraton, if you have rented a car, is in an ideal location on Langkawi from my perspective. It is a bit of a drive from Kuahtown and that makes it quieter and cleaner overall. It is easy to get to the more populated areas of the island for activities and restaurants. The rocks and soft sand beach area is serene and peaceful. The pool is adequate to enjoy a drink at the pool bar or to laze about in the warm sun.

The rooms are purposely styled to be somewhat more rustic in styling with the heavy wood coverage one would expect of a jungle retreat. It maintains this feel in the room while offering all the amenities you would want on the compound. The balcony area is wonderful and perfect for enjoying the start of the day and coffee or tea in relative privacy (if you get the beach view room, which you should :)).

Enjoying the Indian Ocean sunset on the rocks at the Sheraton is an experience that I will always remember - perfect!

  • Stayed: November 2013, traveled as a couple
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1  Thank Carl B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sheratonlangkawi, General Manager at Century Langkawi Beach Resort, responded to this reviewResponded April 2, 2014

Dear Carl B,

Thank you for this review of your stay at the Sheraton Langkawi Beach Resort.

I am delighted to read that you were overall impressed with your recent stay with us. Most importantly you are able to enjoy the privacy and peaceful ambience of the resort.

It is our pleasure having you as our guest and again, thank you very much for your kind thoughts.

We look forward to welcoming you back on many more occasions in the near future.

Warm regards.

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Reviewed March 18, 2014

Sheraton - As d brand goes - the service is classic
Beach Property - Excellent view from lobby area facing beach - pvt beach is nice
Food - Good - breakfast display & food is good
Rooms - very spacious - old look and feel - cleanliness gr8
Overall property - very spacious & secluded n green
swimming pool - large neat n clean - with bar by d pool -
gives a feel of infinity look
lobby area - spacious - very nice - wifi is avaible only in lobby - view from lobby towards the andaman sea is amazing
staff - very good and helpful - buggie service is available all time. Seta one of their staff members is very helpful n usually seen at the welcome entrance area.
Hotel gave me an early check in too

Property looks fabulous - is done in large area - landscaping is excellent - private beach area is good .

The property shpuld have wifi in the rooms
Travel desk - they should have staff who know information regarding the travel n places in langkawi - more than the assigned person , rest staff gave better suggestions

Room Tip: we were 3 people and all was avaible was room with garden view . Luckily was very close to swmming p...
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  • Stayed: February 2014, traveled with family
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Thank shuchijain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sheratonlangkawi, General Manager at Century Langkawi Beach Resort, responded to this reviewResponded April 2, 2014

Dear shuchijain,

Thank you very much for the kind comments on your recent stay at the Sheraton Langkawi Beach Resort.

We truly appreciate your reviews and highlights on areas for our future improvement. Please be assured that we continually strive to improve the facilities and service we offer for better guest experience.

Many thanks for choosing to stay with us. We look forward to your next stay with us.

Warm regards.

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Reviewed March 16, 2014

Stayed at the Sheraton Langkawi with friends last September for a short weekend.
Booked a room with a StarFriend rate and even though i would expect a minimum of service, well i can say service provided was not up to standards. A bit of a disappointment...
However the resort is in a great location and food is quite good. I would recommend it but with expectations not being too high...

  • Stayed: September 2013, traveled with friends
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Thank NataleeD26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sheratonlangkawi, General Manager at Century Langkawi Beach Resort, responded to this reviewResponded April 1, 2014

Dear NataleeD26,

Thank you very much for sharing your recent experience at the Sheraton Langkawi Beach Resort in this review.

We appreciate your comments, as it enables us to continue monitor and make improvement for better guest experience. I would like to apologize for the disappointment you had expressed regarding the service you received, rest assured we continually strive to enhance our standards for guest satisfaction.

Once again, thank you very much for your valuable feedback. We hope you will give us an opportunity to make improvements and let us welcome you back.

Warm regards.

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Reviewed March 14, 2014 via mobile

Some people need to be not so narrow minded. This is a resort set in the jungle, of course there are going to be bugs and insects! It's also an older resort made mostly of wood, in a jungle that too deteriorates quicker than many other buildings in other countries.

Love this place for what it is and for the friendly staff that always greet you with a warm smile. Taxis are cheap and plentiful, treat yourself and eat somewhere locally, although the food at the restaurants in the resort are nice, there are plenty of other places to eat with amazing flavour and great prices.

Our 7th time here, a beautiful place along the beach with a small area you can swim. A fantastic infinity pool with a swim up bar to have a refreshing drink or two. This place is like a second home, there is just something special and relaxing about it that keeps us coming back.

It has been an unusually hot and dry time so it is not as green as it is usually but that happens in our country too!

Thank you once again for our wonderful time here.

Stayed: March 2014
1  Thank Sally P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sheratonlangkawi, General Manager at Century Langkawi Beach Resort, responded to this reviewResponded March 31, 2014

Dear Sally P,

Thank you very much for your kind review.

We strive to recognize your loyalty and to receive feedbacks such as yours is very reassuring and motivating. Thank you.

Once again, we appreciate your continuous support and look forward to having you as our guest again on many more occasions in the near future.

Warm regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Century Langkawi Beach Resort

Address: Langkasuka Beach Resort Jalan Teluk Nibong, Langkawi 07000, Malaysia (Formerly Century Four Points Resort)
Location: Malaysia > Kedah > Langkawi District > Langkawi
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
#12 Top resorts Hotel in Langkawi
#20 Luxury Hotel in Langkawi
#22 On the Beach Hotel in Langkawi
Price Range: $69 - $159 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Century Langkawi Beach Resort 4.5*
Number of rooms: 150
Official Description (provided by the hotel):
Located on the northwestern shore of Peninsular Malaysia, an ancient group of islands collectively known as Pulau Langkawi awaits you. Our resort is nestled amidst 38 acres of spacious, lush tropical surroundings with private beach coves. Whether you crave an exciting escape or a peaceful sanctuary – you will find it in Langkawi. The resort is just a short 10-minute car ride from Langkawi International Airport. ... more   less 
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Also Known As:
Sheraton Langkawi Beach Hotel Langkawi
Sheraton Langkawi Beach Resort
Langkawi Sheraton

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