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“Great resort”

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The Westin Langkawi Resort & Spa
Ranked #7 of 103 Hotels in Langkawi
Certificate of Excellence
Bath, United Kingdom
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Great resort”
Reviewed July 21, 2014

Great resort with amazing views. Beach small but cleaned regularly. Pool areas great, especially the infinity pool. Rooms lovely and light, very modern. Had a room upgrade with the most amazing view. Staff very attentive and helpful. Only downside was that restaurants were rather pricey! Many guests could be seen heading off for dinner outside of the hotel most evenings. A wonderful relaxing 10 day break - highly recommended!

Room Tip: A sea view is a must!
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  • Stayed June 2014, traveled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank Jacqui C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SchlueterM, General Manager at The Westin Langkawi Resort & Spa, responded to this review, July 23, 2014
Dear Jacqui C,

First of all we would like to thank you for having chosen The Westin Langkawi Resort & Spa and glad you have enjoyed your holiday with us. We are proud to agree on the resort strategic location where the turquoise Andaman Sea and green forest met. Thank you for mentioning our beach, unique pools especially our infinity pool, which took you on a spectacular dimension, blurring the boundary between the azure water and the endless stretch of deep blue sky. We are also delighted to hear your good words about our rooms and we glad you loved the room upgrade for you to enjoy the amazing view of the resort. These rooms reflect a modern, contemporary resort product, showcasing the brand's philosophy of Westin, “For a Better You’. Moreover, it is very generous of you to mentioning our friendly and helpful associates which able to accommodate you during the stay. We also concerned to note that the price of our food did not meet your expectations. We have addressed this with our team and will review and look for possible improvement. We are really grateful for your feedbacks and look forward to welcoming you back for another renewing stay in the near future!

Be well,

MS
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,917 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (646)
Date | Rating
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Tottenham
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed July 21, 2014

I thought long and hard before writing this review in case it generates so much interest the place gets overrun with new tourists! It really is a quite spectacular resort with lovely rooms and quite exceptional private villas. The staff are just great as is the cuisine. Perched on the beach, the hotel has several pools and a great spa. Breakfast runs until 11:30 each day which is so cool when you are on holiday. They serve anything from freshly cooked meals to your specific taste through to curry's. The pool bar serves up a wide range of cocktails which you sip looking out of the infinity pool accross the sea. Wifi available throughout, evening entertainment, 24x7 room service. What more could anyone ask! The only issue you are likley to encounter are the monkeys who drop by regularlry looking for your snacks! Just stunning!!!

Room Tip: Pay a bit more to get a sea facing room. Or even better, treat yourself to a villa. Fabulous!
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  • Stayed July 2014, traveled as a couple
    • Value
    • Location
    • Service
Helpful?
2 Thank Stephen P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SchlueterM, General Manager at The Westin Langkawi Resort & Spa, responded to this review, July 23, 2014
Dear Stephen P,

Thank you for your time to post this generous review on our Trip Advisor and we are glad to know that you enjoyed the stay with us. We are happy to hear good words for our newly renovated rooms and the private villa which designed to provide our guests with a complete escape from the rest of the world. Thank you for mentioning our unique pools, beach and our award winning Heavenly Spa which had immerse your mind, body and revitalize your soul in a peaceful sanctuary of serenity .It Is also very generous of you to mentioned our friendly and attentive associates. We also glad you enjoyed our extended breakfast hours and our SuperfoodsRX cuisine during your dining experience with us. Moreover, we are happy to know that our facilities and services have met your expectation. We are really grateful for your feedback and we look forward to taking care of you again at The Westin Langkawi

Be well,

MS
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Breda, The Netherlands
Level Contributor
55 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed July 21, 2014 via mobile

This is the 2nd time a stayed at this resort. The 1st time almost 3 years ago I stayed in a 1-bedroom villa. This year together with the family we stayed in a 2-bedroom villa with kitchen, tv-room, dining room and a private swimming pool. The villa was stunning equipped with all modern features. The service of the staff is outstanding. In the pool, in the restaurant, concierge, bar everybody is customer focused and well aware how you should treat a customer. It was low season do very quite. So there were always sufficient sun beds available. We also booked a tour via the booking agent. We did the mangrove boat tour with the feeding of the eagles, visit bat cave, seeing wild monkeys and a stop at a fish farm. Great tour!!! We will definitely come back.

Stayed July 2014
Helpful?
1 Thank Edwin_Corine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SchlueterM, General Manager at The Westin Langkawi Resort & Spa, responded to this review, July 23, 2014
Dear Edwin_Corine,

Welcome back to The Westin Langkawi and Thank you for your time to post this inspiring review on our Trip Advisor .We are glad to know that you and your family enjoyed the stay with us. We glad to hear good words about our 2 bedroom private villa; Perfect for a luxurious family getaway, the villa promises tranquility amidst in lush tropical atmosphere and a complete sweet escape. We also glad that our friendly and helpful associates was able to accommodate and giving their best service during your stay.Furthermore,we are happy to know that you enjoyed the overall experience throughout the activities you have done in Langkawi island and we wish it will build stronger bond between your family. It was a great pleasure to have you among the guests and we look forward to your return in future

Be well

MS
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canberra, Australia
1 review
Reviewed July 20, 2014

Just arrived home from a week at the Westin Langkawi. It was a fabulous, relaxing holiday in a beautiful resort. All of the staff were lovely. Close to a couple of reasonably priced restaurants and the Yacht Club for cheap drinks/food. Terrific buffet breakfast, lovely spacious rooms and great pools. Special mention to the fabulous, friendly staff at SplashBar - awesome cocktails! Can't wait to go back.

  • Stayed July 2014, traveled with family
    • Value
    • Location
    • Service
Helpful?
Thank FionaT_1963
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SchlueterM, General Manager at The Westin Langkawi Resort & Spa, responded to this review, July 23, 2014
Dear 692FionaT63,

Thank you very much for sharing your review with us. We are truly happy to know that you experienced a wonderful holiday with us. Thank you for mentioning the beauty of our resort and it strategic location which our resort is located near to main town yet secluded in the green of the forest and magnificent view of Andaman Sea. Thank you also for the great remarks for your overall dining experience in recognizing our wide range of signature SuperFoodsRx at our newly renovated Seasonal Taste and our refreshing cocktails at The Splash bar. We glad that our associates was able to accommodate you during the stay; they are truly the heart of the resort. We hope to welcome you again for another relaxing stay in the near future!

Be well,

MS
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Queenstown, New Zealand
Level Contributor
278 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
Reviewed July 19, 2014

While the location is spectacular and the hotel boasts all that The Westin should - heavenly beds, good amenities, spacious rooms etc.. it was the service that stood out. All the staff from check-in to restaurants to lobby staff had a service ethic that made you feel like you were the most important person there. The newly renovated restaurant has a great breakfast buffet and the dinner was stand-out.

  • Stayed July 2014, traveled on business
    • Value
    • Location
    • Service
Helpful?
1 Thank Anwil51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SchlueterM, General Manager at The Westin Langkawi Resort & Spa, responded to this review, July 21, 2014
Dear Anwil51,

Thank you for choosing our resort for your recent stay and thank you for the generous review. We are delighted to know that you enjoyed the stay with us. We always proud to agree on the beauty of the resort, spectacular scenery of surrounding islands and the serene ocean view will amaze you. We are delighted to hear your good words about our rooms and its surrounding. These rooms reflect a modern, contemporary resort product, showcasing the brand's philosophy of Westin, “For a Better You’’. We also appreciate your generous remark about our signature Heavenly Bed, which definitely provides undisturbed sleep for a great night and even a better tomorrow. Moreover, Thank you mentioning our attentive associates and great remarks for your overall dining experience in recognizing our wide range of signature SuperFoodsRx at our newly renovated Seasonal Taste. It was a great pleasure to have you amongst our guests and we hope to be able to welcome you again very soon

Be well,

MS
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Doncaster, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed July 19, 2014 via mobile

I am so looking forward to coming back to see my friends and the hotel that I love so much. It will be the tenth time over a 14 year period I have stayed at this hotel. This hotel is the most welcoming friendly hotel on earth and as someone who has travelled the world over I have stayed at
many! I can guarantee you only the best, this time is more special to me as it will be my honeymoon and I couldn't think of anywhere else I would want to spend it and even more magical my son will be nine months old in November when he will be there with us, he has been before but he was in his mummy's tummy. And how she was looked after by all the wonderful staff being heavily pregnant. I hope all the management and staff are well and all is going well for you, looking forward to seeing you all again.
Regards Stuart Lindle

Stayed November 2013, traveled as a couple
Helpful?
2 Thank trent1000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SchlueterM, General Manager at The Westin Langkawi Resort & Spa, responded to this review, July 21, 2014
Dear trent1000,

First of all thank you for your valuable feedback and we are truly delighted you enjoyed your previous stay with us. We truly appreciate your loyalty towards our resort and it is very generous of you to mentioning our friendly and helpful associates which able to accommodate you during the previous stay. We also would like to thank for your kind wishes for us in the Westin Langkawi. We certainly look forward to welcome you back to our resort for another magical honeymoon with addition of the little one!

Be well,

MS
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 18, 2014 via mobile

Such a great hotel! The staff were Fantastic...upgraded us for free to a room with a view, and they were always so helpful when we asked for things to do in Langkawi. Cant really fault this hotel..the gym, food, spa and especially the pool...all amazing!

Stayed July 2014, traveled as a couple
Helpful?
1 Thank Nikki L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SchlueterM, General Manager at The Westin Langkawi Resort & Spa, responded to this review, July 21, 2014
Dear Nikki L,

Thank you very much for writing this review about your experience. It is also very kind of you to mention our friendly and helpful associates. They truly the heartbeats of the resort! We also glad you loved the room upgrade and the magnificent view from the room. Thank you for mentioning our Westin WORKOUT gym and recognizing our SuperfoodsRX.Moreover, Thank you for mentioning our unique pool and award winning Heavenly Spa, which had immerse your mind, body and revitalize your spirit in a soothing sanctuary of serenity . We hope we are able to welcome you back to our resort for another rejuvenating stay !

Be well,

MS
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Westin Langkawi Resort & Spa

Property: The Westin Langkawi Resort & Spa
Address: Jalan Pantai Dato Syed Omar, Langkawi 07000, Malaysia
Phone Number:
Location: Malaysia > Kedah > Langkawi District > Langkawi
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Top resorts Hotel in Langkawi
#7 Luxury Hotel in Langkawi
#7 Spa Hotel in Langkawi
#7 On the Beach Hotel in Langkawi
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Westin Langkawi Resort & Spa 5*
Number of rooms: 222
Official Description (provided by the hotel):
Situated on private beachfront property with shopping malls in the vicinity and the jetty just a stone’s throw away, The Westin Langkawi Resort & Spa perfectly balances the joys of nature and the spoils of opulence. With views of the sparkling Andaman Sea, the pristine jewels of nature can be enjoyed from the comforts of our elegantly designed 202 luxurious guestrooms and suites. Private Pool Villas boast state-of-the-art amenities, as well as the ultimate luxury of an infinity pool. Restore body and soul in the perfect retreat for sheer indulgence at the award winning Heavenly Spa by Westin™, the only Heavenly Spa in Malaysia. ... more   less 
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Also Known As:
The Westin Langkawi Hotel Langkawi
The Westin Langkawi Resort And Spa
Westin Langkawi Resort
Westin Langkawi Hotel
Langkawi Westin

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