I stayed here in January 2014 for 5 nights for a work conference. The nightly room rate was AU$260 inclusive of taxes and buffet breakfast.
The resort: The resort was beautifully landscaped with tropical plants, palms and flowers. The three pools were fabulous, although I spent all my time at the main pool. The children's pool was seldom used as was the artificial rock pool. I loved the swim up bar! Most of the lounges were occupied by around 11am, with a mix of Muslim couples, western couples and young families.
The beach itself was very quiet, as it's a private beach - there are no adjoining neighbours and it is not open to the public. The water itself was clean but very murky - you can't see 30cm below the surface. There were always plenty of sunlounges available. The view from the main pool was unbeatable - looking out over the infinity pool to the neighbouring off-shore islands was magic!
The rooftop bar was nice with a beautiful balcony overlooking the lush grounds. My only complaint was the awful awful awful singers they had in every night, from about 7pm - midnight - the trio did bad covers, and sounded more like karaoke than professional performers. The beachside bar (Tide Bar) offered a varied menu with western and Asian dishes. The food was ok, but not resort quality. The breakfast was bland - the yoghurt was awful. Most meals were priced around AU$20-$30 which is reasonable for a resort. Cocktails were AU$10, and only $2 dearer than a fresh juice.
The room: I stayed in room 2304 overlooking the main pool. It was big enough but was showing signs of wear and tear. The laminate in the bathroom shelves was peeling and flapping in the air, the bottom of the door frames had evidence of water damage. I'm guessing this place is around 20-25 years old. If you declined fresh linen and towels, you'd receive a RM$15 (AU$5) credit to use at any restaurant or bar - I put these towards cocktails!
The service: The staff at the front reception were fabulous and obliging. Unfortunately the staff at the restaurants were not - it's as if they were work experience students who had poor English and no idea of good service. They just went about their jobs doing the bare minimum.
The location: Located 1km from Jetty Point (where all the big ocean liners dock), there's really nothing to see in the vicinity, apart from the statue of the huge eagle. Taxis are cheap and readily available from the resort's concierge desk.
Overall experience: A lovely resort that needs an overhaul of the breakfast buffet (everything was bland) and more experienced wait staff.
- Official Description (provided by the hotel):
- Situated on private beachfront property with shopping malls in the vicinity and the jetty just a stone’s throw away, The Westin Langkawi Resort & Spa perfectly balances the joys of nature and the spoils of opulence. With views of the sparkling Andaman Sea, the pristine jewels of nature can be enjoyed from the comforts of our elegantly designed 202 luxurious guestrooms and suites. Private Pool Villas boast state-of-the-art amenities, as well as the ultimate luxury of an infinity pool. Restore body and soul in the perfect retreat for sheer indulgence at the award winning Heavenly Spa by Westin™, the only Heavenly Spa in Malaysia. ... more less
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- Also Known As:
- The Westin Langkawi Hotel Langkawi
- The Westin Langkawi Resort And Spa
- Westin Langkawi Resort
- Westin Langkawi Hotel
- Langkawi Westin