We came here with the family for a Christmas vacation with two rooms on 3rd floor supposedly the newly renovated wing.
First of all the rooms are very dirty. Stains in washroom, floors, desks and even the linen and TV. Like the other commentor we had slippers in our room and despite asking for new ones they were very obviously reused slippers with feet and black marks on them. They also took forever to come change my linens after my complaints.
The renovation work was also very bad and u can see many untouched up spaces. Shower water is also very weak.
In addition the phone on our room was broken and despite calling the technician they were unable to fix it.
I have travelled quite frequently in Asia and generally stay at 4 to 5 star hotels. As a basic requirement I expect the rooms to be clean! The hallways also smell awful.
For the price I would go elsewhere. I have stayed at other Starwood hotels. This place is 3 stars at best. Go elsewhere!!
- Official Description (provided by the hotel):
- Situated on private beachfront property with shopping malls in the vicinity and the jetty just a stone’s throw away, The Westin Langkawi Resort & Spa perfectly balances the joys of nature and the spoils of opulence. With views of the sparkling Andaman Sea, the pristine jewels of nature can be enjoyed from the comforts of our elegantly designed 202 luxurious guestrooms and suites. Private Pool Villas boast state-of-the-art amenities, as well as the ultimate luxury of an infinity pool. Restore body and soul in the perfect retreat for sheer indulgence at the award winning Heavenly Spa by Westin™, the only Heavenly Spa in Malaysia. ... more less
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- Also Known As:
- The Westin Langkawi Hotel Langkawi
- The Westin Langkawi Resort And Spa
- Westin Langkawi Resort
- Westin Langkawi Hotel
- Langkawi Westin