I enjoyed a three night stay at Ambong Ambong with my wife and baby daughter. It was our third trip to Langkawi but our first vacation with the baby.
Although children aren't recommended due to the steep and slippery (when raining) slopes they were relaxed about our 6 month old staying and even brought us a baby bath - how thoughtful.
A golf buggy is available at all times to take you (and your luggage) to & from the rooms which is useful, however the walk down the hill would be fine for most people and gives you a chance to see the plentiful exotic wildlife (two types of monkey, tropical birds, giant squirrels).
The service is extremely personal. There's no in-room telephone of switchboard but you're given a mobile phone and can basically text the staff at any time.
We were collected and dropped off at the airport and driven to restaurants which the staff had recommended. On one occasion we waited in the air conditioned vehicle while the driver went in to check if they had any free tables (they didn't) before we tried somewhere else. All of this was free of charge and undertaken cheerfully.
The rooms themselves are very well appointed and 'boutiquey' in style. Antique furniture, Japanese tatami mats, a huge bed with expensive cotton sheets. Eating the homemade bread and fresh local fruit as part of our (complimentary) breakfast on the balcony was a highlight.
When we visited the (apparently excellent) Japanese restaurant was closed for the week so we were a little stuck when it came to lunch and dinner. Ambong Ambong could be improved by having a small cafe or at least a limited room service menu with 3 or 4 items which tired, jetlagged or just plain lazy guests could enjoy! I can picture it now .. a couple of salads, couple of sandwiches and some smoothies and soft drinks!
In summary this hotel represents excellent value, provides a unique experience and allows guests to enjoy a very relaxing retreat in a jungle setting which is still only 5mins walk from the scenic beach. The service more than makes up for the minor shortcomings. It's only 6 months since opening I was told and imagine the staff are sharpening up the operation each week.
Keep it up and thanks!
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