Went for island hopping on 14th jul.the tour was booked through travel agent which i bought the 3d2n package in matta fair.in summary, i would divide the trip for 2 portion. 1. The sight seeing, 2. The service. The sight seeing were good comprises 3 location i.e. Dayang Bunting, Eagle island and Beras Basah Island. All this places offer good experience, dayang bunting lake offer collapse cave phenomena turns into fresh water lake.eagle island, location where eagles flying around above the sea looking for fish and beras basah island place of crystal like water and fine white sand beach. On the service part it is lacking at, I am very dissapointed with the boat driver. He shows lack of respect to the tourist. As the boat driver aka tourist guide he should explain a little bit on the history of the location so it look more interesting but to my surprise he did not know anything about the place. During visit to dayang bunting lake, we were given approximately 1 hr to enjoy the lake. 20 minutes were spent just to climb up and down the hill and 40 short minutes to enjoy and swimming in the lake. When arrive to the jetty we was 10 minutes behind schedule, as my parents had to walk slowly due to knee sprain, i notice the boat driver is yelling to someone which i believe to me, but i am not offended.To my surprise, while aboard the boat he somewhat ask a cynical question i.e. "tiada jam ke??" or "dont u have a watch??" to my father. The trip like this should be enjoyable and not be stressful by time constraint. This kind of attitude is not good to tourism industry.No matter what he should have been polite, customer always right, right?
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