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“Will do again!”
Review of Crystal Yacht

Crystal Yacht
Certificate of Excellence
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Attraction details
Owner description: Crystal Yacht Holidays is Langkawi's original sailing professional and has been successfully established on the island since 1989. Crystal Yacht Holidays Sdn Bhd operates under Malaysia Charter Licence and is fully insured. Our cruises include our very popular Sunset and Geopark Adventure Day Cruises with the full barbeque lunch/dinner and free bar, Private Charters, Team Building and overnight charters. Whether it a birthday party or a tender evening for two we can do it!
Reviewed September 3, 2013

Among the many things to do in Langkawi, this is without a doubt a 'must-do'. Right from the moment you meet the first crew member at the jetty to the delicious delicacies for dinner (open bar included)... Not the mention the beautiful vistas everywhere you look from the boat.
PS- take your bathers for the sea jacuzzi.

Thank Jeanpauldemelo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviews (224)
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124 - 128 of 224 reviews

Reviewed August 26, 2013

I went with my wife on the sunsetcruise and we had a great time that evening! Friendly staff with excellent food and beverage in a flow... Thanks guys for fantastic memorys, well organised and a great start with easy booking!

1  Thank robontheway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 25, 2013

A summary of what we thought:
- Staff was very well mannered and helpful
- Food was decent
- we didn't see a nice sunset but this came down to the weather

- Fraudulent Misrepresentation - we were "primarily" attracted to the idea that we can have a yacht shared with only 12 people so we were happy (at that time) to pay a fee of 250RM each (~76USD) ; but as it turns out there was 30+ people/guest on board.
- Poor confirmation of our booking. We booked 3 days before and no-one has told us where to go or where to meet. We had to find that all ourselves.

Frankly speaking our major issue with this company is the way they advertise that they only will take on an MAXIMUM of 12 Guests. Of which it turned out to be 30. These were in striking red highlighted on they're website (which they have already changed and removed).

We spoke to the staff there and his name was "Ryan", he was very helpful and said that we can express on complaints to the management or we could receive a full refund if we were to leave. But at this point we were already half way out into the sea, and if we were to leave we would of been wasting the whole day of which we choose to stay on.

I would not recommend this cruise to people; mainly because if you want to share a yacht with 30 other people, you might as well find another cruise but pay way less (~150RM).

Source: our own experience

3  Thank Ryen W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
crystalyacht H, Owner at Crystal Yacht, responded to this reviewResponded August 28, 2013

Dear Ryen,

We would like to thank you for your review. To clarify regarding the 'max 12 pax', we
actually do not advertise of the maximum 12 pax on our webpage and have not
changed any info on our webpage for some time now. We are concerned that
maybe you may have seen in on another yacht company webpage for this.
We run of more than 12 pax almost everyday for the sunset cruise and this
cruise is also on sharing basis unless we have guest requesting for private and
the charges will be based on private yacht charter.

We would like to thank you again for your review. Regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 1, 2013

It was a really memorable night! The staffs and crew are very friendly people, good free flow of drinks and nice food. Thanks to Crystal Yacht for this amazing night for me and my husband. We also met so many great people onboard and we all had a blast! This is a must do for everyone who visits langkawi. Crystal Yacht will be the best choice.

Thank Sharmini_Violet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 25, 2013

My boyfriend and I booked this cruise last minute on our trip to Langkawi. This was one of our best nights out without a doubt. The crew were very friendly and welcoming as soon as we got on the boat making us all drinks straight away, and never failed to make a new one when your drink ran out! There were no kids, just couples and a few families so the vibe was perfect straight away.

Even though they ran out of rum which prevented making anymore of our favourite drink (Pina Colada's) there was still plenty of alcohol flowing all night. The food was pretty good with a great variety. Make sure you jump in the boom net too!

We had an awesome night and I would absolutely recommend this to any couples wanting a romantic night out while making a few friends along the way.

1  Thank Monica L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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