We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Citin”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Citin Hotel Langkawi
Ranked #41 of 104 Hotels in Langkawi
Reviewed May 15, 2014

I stayed there for 2 nights with friends. The room is alright but the toilet is quite small and the fact that the door is glazed instead of a normal door doesn't help. My room's airconditioner was not that cold either but all in all, the experience was ok.

  • Stayed: April 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank Nad D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Citin_Hotel_Manager, Manager at Citin Hotel Langkawi, responded to this reviewResponded May 28, 2014

Dear Nad D

Warm Greeting!

Thank you for your valued feedback and we are glad that your overall stay experience had been positive except for the few areas of concern highlighted, which will be reviewed for improvement and bettering our guest experience.

Kindly note that this shortcoming you have encountered is an aberration for our standards and not indicative of the service we strive to achieve. Please allow us to express our most sincere apology for the inconvenience caused.

Once again, Citin Hotel genuinely thank you for your involvement in supporting us to grow from strength to strength. We humbly request you to stay with us as our esteemed guest on your next trip to Langkawi.

Your Sincerely,
Mariamma Munisamy
Operation Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (367)
There are newer reviews for Citin Hotel Langkawi
See the most recent reviews
Traveler rating
Traveler type
Time of year
Language
  • More languages

155 - 161 of 367 reviews

Reviewed May 10, 2014

The room is small but its value with the price. The staff is great and helpful. I would say that my stay is quite comfortable here, but the drawback is the breakfast (only eat once). When I read the review, others say only bread are served for breakfast, I thought there are various kind of bread but there are only one choice of bread to be spread by Planta or Jem. Nevertheless the location is in the town, and there are lots of restaurant near the hotel.

  • Stayed: May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank 3rdteen_Pablo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Citin_Hotel_Manager, Manager at Citin Hotel Langkawi, responded to this reviewResponded May 28, 2014

Dear 3rdteen_Pablo

Warm Greeting!

Thank you for your valued feedback and we are glad that your overall stay experience had been positive except for the few areas of concern highlighted, which will be reviewed for improvement and bettering our guest experience.

Kindly note that this shortcoming you have encountered is an aberration for our standards and not indicative of the service we strive to achieve. Please allow us to express our most sincere apology for the inconvenience caused.

Once again, Citin Hotel genuinely thank you for your involvement in supporting us to grow from strength to strength. We humbly request you to stay with us as our esteemed guest on your next trip to Langkawi.

Your Sincerely,
Mariamma Munisamy
Operation Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 8, 2014

Had a pleasurable stay in Citin Langkawi. I would say it’s a definite value for money. The room was quite small though the mattress was awesomely comfortable, we had a good night sleep. Washroom was clean and neat, the only drawback was the heater not working, but it’s ok. As we are Tamil people it’s a great pleasure to have sun tv channel, a surprising fun element in your hotel.

Finally I would like to quote my warmest thanks to your respective staff on duty Ms Malar. She was really welcoming and charming, really helpful with all the inquires we made and also friendly. Congratulations to you in having such a customer friendly staff, two-thumbs up for her. Last but not least, Citin Langkawi will surely be my first choice if I’m visiting Langkawi again, thanks and keep up the good work.

Thanks
Denesh @ Kalai

  • Stayed: May 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Deneshk05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Citin_Hotel_Manager, Manager at Citin Hotel Langkawi, responded to this reviewResponded May 9, 2014

Dear Deneshk05

Warm Greeting!

Thank you for choosing Citin Hotel Langkawi as your preferred hotel during your visit to Langkawi. We are delighted to have you stay with us.

We are appreciative of your kind words towards our service, cleanliness of the room, feedback and review.

Once again, Citin Hotel genuinely thank you for your involvement in supporting us to grow from strength to strength. We humbly request you to stay with us as our esteemed guest on your next trip to Langkawi.

Your Sincerely,
Mariamma Munisamy
Operation Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 26, 2014

The rooms are small and basic but were clean. We had picked this place as it is close to the jetty and we needed a place to just spend the night to catch a ferry next morning. It met our expectations. There are shops and local restaurants nearby.

  • Stayed: April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank Kalwant78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Citin_Hotel_Manager, Manager at Citin Hotel Langkawi, responded to this reviewResponded May 9, 2014

Dear Kalwant78

Warm Greeting!

Thank you for choosing Citin Hotel Langkawi as your preferred hotel during your visit to Langkawi. We are delighted to have you stay with us.

We are appreciative of your kind words towards our service, cleanliness of the room, feedback and review.

Once again, Citin Hotel genuinely thank you for your involvement in supporting us to grow from strength to strength. We humbly request you to stay with us as our esteemed guest on your next trip to Langkawi.

Your Sincerely,
Mariamma Munisamy
Operation Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 27, 2014

I enjoyed staying at this hotel. It could be nicer if there are variety of television channels to watch in room. However feel disappointed only with the breakfast served because there are not much choices of food.

  • Stayed: March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com
Thank Fadilah M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Citin_Hotel_Manager, Manager at Citin Hotel Langkawi, responded to this reviewResponded April 3, 2014

Dear Fadilah M

Warm Greeting!

Thank you for your valued feedback and we are glad that your overall stay experience had been positive except for the few areas of concern highlighted, which will be reviewed for improvement and bettering our guest experience.

Kindly note that this shortcoming you have encountered is an aberration for our standards and not indicative of the service we strive to achieve. Please allow us to express our most sincere apology for the inconvenience caused.

Once again, Citin Hotel genuinely thank you for your involvement in supporting us to grow from strength to strength. We humbly request you to stay with us as our esteemed guest on your next trip to Langkawi.

Your Sincerely,
Mariamma Munisamy
Operation Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 17, 2014 via mobile

Rooms are tired and in dire need of a good clean and lick of paint. Our bathroom floor was soaking wet when we arrived, it looked like someone had just got out the shower!
Breakfast was poor, only toast available no other food choice/option. We only stayed one night before catching the ferry to Penang the next day and for that purpose it was ok but I would not have wanted to stay longer.

Stayed: March 2014, traveled as a couple
Thank Lorna D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Citin_Hotel_Manager, Manager at Citin Hotel Langkawi, responded to this reviewResponded March 25, 2014

Dear Lorna D,

Warm Greeting!

Thank you for your valued feedback and thoughtfully highlighting your points, which are certainly appreciated for improvement.

I deeply regret the distressing experience during your stay and certainly apologize without any hesitation for not meeting your expectations.

Please be assured that this is not a true and intended reflection of our normal standards.

Kindly note that this shortcoming you have encountered is an aberration for our standards and not indicative of the service we strive to achieve. Please allow us to express our most sincere apology for the inconvenience caused.

Once again, Citin Hotel genuinely thanks you for your involvement in supporting us to grow from strength to strength. We humbly request you to stay with us as our esteemed guest on your next trip to Langkawi.

Your Sincerely,

Mariamma Munisamy
Operation Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 3, 2014

We stayed at Citin Hotel for six nights around Chinese New Year. The room came with a comfortable bed (although I should say that my husband and I both like a hard mattress), a small desk, a closet, a TV and air-con. The room wasn't big and the carpet looked somewhat old and dirty, but the sheets & towels were clean, the shower was ok and we didn't really have any major complaints. There's free wi-fi (very slow) in the lobby, but not in the rooms. Housekeeping was adequate, but you might have to specifically ask for more toilet paper etc. if you happen to run out. Based on some of the comments here, we opted for "room only" option and had our breakfast elsewhere.

All in all, for what we paid, it was all fine. The staff were helpful and sweet enough and the hotel was pretty much what we expected. I would give them 3.5 stars if that was possible.

As the hotel is located in the centre of Kuah town, there are some restaurants (seafood, Indian, Chinese, Arabic...), coffee shops and duty free malls nearby. The beaches are far away though and unless you're renting a car or a scooter, you have to take taxis (which aren't cheap). We rented a scooter from a nearby "T Shoppe" (ask the staff for directions) and ended up seeing a lot since the roads are pretty good and the island isn't that big. However, if you're not into driving or don't want to spend a small fortune on cabs, staying in Pantai Cenang might be more convenient.

There were some guests who complained about the early morning prayer calls from the masjid across the street. We were woken up as well but weren't really bothered. After all, if you want a holiday without any local color & culture, you might be better off staying in a resort...

  • Stayed: February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Konchok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Citin_Hotel_Manager, Manager at Citin Hotel Langkawi, responded to this reviewResponded February 10, 2014

Dear Konchok

Warm Greeting!

Thank you for choosing Citin Hotel Langkawi as your preferred hotel during your visit to Langkawi. We are delighted to have you stay with us.

We are appreciative of your kind words towards our service, cleanliness of the room, feedback and review.

Once again, Citin Hotel genuinely thank you for your involvement in supporting us to grow from strength to strength. We humbly request you to stay with us as our esteemed guest on your next trip to Langkawi.

Your Sincerely,
Mariamma Munisamy
Operation Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Langkawi hotels
0.3 mi away
Hotel Bahagia
Hotel Bahagia
#61 of 104 in Langkawi
157 reviews
0.2 mi away
Hotel Asia Langkawi
Hotel Asia Langkawi
#3 of 17 in Kuah
292 reviews
0.4 mi away
Azio Hotel
Azio Hotel
#56 of 104 in Langkawi
141 reviews
Show Prices
Show Prices
Show Prices
0.0 mi away
G Langkawi Motel
G Langkawi Motel
#4 of 17 in Kuah
61 reviews
0.0 mi away
Altis Hotel Langkawi
Altis Hotel Langkawi
#73 of 104 in Langkawi
26 reviews
0.6 mi away
Hotel Langkasuka
Hotel Langkasuka
#55 of 104 in Langkawi
99 reviews
Show Prices
Show Prices
Show Prices

Been to Citin Hotel Langkawi? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Citin Hotel Langkawi

Address: Hotel Langkawi Hotel Langkawi No. 3 Jalan Pekan | Kuah, Kedah, Langkawi 07000, Malaysia
Location: Malaysia > Kedah > Langkawi District > Langkawi
Amenities:
Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
Ranked #41 of 104 Hotels in Langkawi
Price Range: $15 - $32 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Citin Hotel Langkawi 3*
Number of rooms: 46
Official Description (provided by the hotel):
Located in the town of Kuah, the newly renovated Citin Langkawi hotel offers clean and comfortable accommodation at a reasonable price. All rooms are equipped with air-conditioning and feature an en-suite bathroom. Additional facilities include 24-hour reception & security, laundry service and a breakfast room. Internet service is available in the lobby. It is a mere 5 minutes walk to duty free shopping, a short walk to the local jetty. A 20 minute drive away is the well-known beach of Cenang and just 30 minutes from the hotel is Langkawi International Airport. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Ctrip TA, HostelWorld, Priceline, Hotels.com, TripOnline SA, Cancelon, Travelocity, Hotwire, Agoda and Cheap Tickets so you can book your Citin Hotel Langkawi reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing