Me and some friends to Langkawi for holidays, over Xmas,and booked the Citin Hotel due to good tripadvisor feedbacks.
Well, it was not as expected, it was really terrible.
To give an overview I will list the pro and cons:
The staff was nice and helpfull, as long as you request is a standart request (08/15), otherwise problematic.
Easy to catch a taxi outside the hotel
The hotel is located on a road, where opposite side is a mosque, which means that we where woken up every morning at 6 am by the daily prayer. For this reason we asked the staff to get another room with windows to the backyard, unfortunatly that was not possible..
When we checked in they the first problem occured, we booked the hotel online, 2 rooms with 2 beds each, but the staff insisted that we booked 2 rooms, one 2 beds and one 1 bed and sied that they have no other room with 2 beds free. But what miracle after showing them our confirmation from booking.com, 2 rooms with each 2 beds, a room with 2 beds was found.... Nothing more to add to this....
The blankets and pillows where dirty and full of stains, a total no go!
The get warm water you have to switch on and wait for 10 minutes, but there was no warm water in the shower, bad luck for us, due to the warm weather it was not that problematic. But even after we reported this issue to the satff no change happend.
The staff who made the room never refilled toiletpaper, even when it was non there, but they gave us new soap, even there was non needed (We ended up with 12 sopas after 6 nights there).
The toilet was very simple, as the rest of the room. I dont mind that every time we used the shower the whole toilet, but that it was quite dirty and never got cleaned thats bad. As well as that the toilet lid was broken when we arrived, it got fixed with a screw instead of replacing it, but only after we reported it!
The room are spartanic, two/one bed, a bed table, the tv (8 channels, 2 english) on the wall and the ac ( which was very loud) and a table belowe the tv, thats it more or less.
Never ever again, even for a quite low price.
In the end its always the same, you get what you pay for!
- Official Description (provided by the hotel):
- Located in the town of Kuah, the newly renovated Citin Langkawi hotel offers clean and comfortable accommodation at a reasonable price. All rooms are equipped with air-conditioning and feature an en-suite bathroom. Additional facilities include 24-hour reception & security, laundry service and a breakfast room. Internet service is available in the lobby. It is a mere 5 minutes walk to duty free shopping, a short walk to the local jetty. A 20 minute drive away is the well-known beach of Cenang and just 30 minutes from the hotel is Langkawi International Airport. ... more less
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- TripAdvisor is proud to partner with Expedia, Orbitz, Hotwire, HostelWorld, Hotels.com, Booking.com, Cancelon, Cheap Tickets, TripOnline SA, HotelQuickly and HRS so you can book your Citin Hotel Langkawi reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.