my family stayed here for 1 night during the Eid holiday. understand that this is a peak period but the desk staffs are clueless. we called to make reservations and they acknowledged, but when we arrive to check in they asked for booking number which they didnt provide during the phone conversation.
the hotel is full so we had no choice but to stay at the Prima Room which is supposed to be the Executive room. they closed down the Executive Lounge but we were told that we are eligible for hi-tea at the cafe. went down at 6pm and being asked for a coupon which was not provided during check-in.
breakfast is just basic.
no towels are provided at the swimming pool. guests are required to bring towels from the room to the pool.
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- Also Known As:
- Holiday Villa Alor Setar Hotel Alor Setar
- Holiday Hotel Alor Setar
- Holiday Villa Alor Setar Malaysia - Kedah