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“HOTEL ROYALE..ALOR STAR.”
Review of Hotel Royale

Hotel Royale
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Hotel Royale
Ranked #19 of 23 Hotels in Alor Setar
Ipoh, Malaysia
1 review
common_n_hotel_reviews_1bd8 10 helpful votes
“HOTEL ROYALE..ALOR STAR.”
Reviewed July 6, 2011

The earlier comments...are they really talking about Hotel Royale.I have different opinion. To me the Hotel is not only cheap ( budget Hotel ) but also clean if I compare to some budget hotel that I have been. Toilet and bedsheet are clean and they even give morning newpaper for free. Nothing more I can ask from a budget hotel.Bonus..if you stay there you can get 15% discount from Kenny Roger restaurant..Staffs are friendly and helpful... I am saying this because I own a travel agency and I travel a lot. So I can compare.....
Please stay here if you need a budget hotel...you will like it.

Stayed July 2011, traveled on business
Helpful?
10 Thank silvernetevent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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13 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Shrewsbury, United Kingdom
Level 3 Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed January 6, 2011

Bathroom had a "buzz" all the time. We found out that it was water pressure on the system. The only way to stop it was to leave the tap on permanently. Couldn't really do that so we closed the door and plugged our ears. Towel rail was laying broken on the floor. Electrics were a nightmare. Switch on a overhead light to get the kettle working. Staff were not interested and would listen to complaints with a shrug and a couldn't care less attitude; especially the manageress. Dirty carpet. TV plug would not enter the socket; different fittings. Had to use this hotel as it was booked for us by a friend who had had good comments from another friend. Would not stay there again.

  • Stayed December 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank nicebed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Alor Setar hotels

Midlands
Level 6 Contributor
287 reviews
108 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
Reviewed December 24, 2010

Access to the hotel's large car park is via the neighbouring garage, meaning cars exiting the garage could block entrance. The smart-looking foyer was quite impressive, as was the adjoining restaurant, but the toilet is external (around the back) was in poor condition.

Rooms were fairly spacious but shabby. The once-beautiful bathroom looked grotty through neglect; it could have benefited with re-grouting and bleaching. A broken towel rail, in conjunction with missing bulbs from many light fittings showed that the hotel owners weren't concerned with its upkeep. The widescreen TV was fitted with a plug incompatible with our sockets, so no viewing that night.

Between two beds were a staggering array of switches, one of which controlled the overhead lights, some controlled power flow to the switched bedside lights (why two switches?), some delivering power to the switched sockets (which is why we had difficulty in boiling a kettle) and one that supplied power to the isolation switch that powered the air conditioning - all switched were helpfully unlabelled, meaning trying to activate anything electrical involved solving lots of binary problems.

Quality of customer service was exceptionally bad: our room had been used by our wedding party photographers but not been redressed for our return - we were greeted with empty coffee packets, dirty cups and damp towels upon our arrival. When we raised this with the management I was under the impression this would be addressed prior to our return from the wedding - but we found it later to have been completely overlooked, the manager simply brushing aside our concerns with the fact that the housekeepers finish at 4pm.

I would not recommend staying there; I know the bridegroom who booked and paid for these rooms for his wedding guests was deeply embarrassed to find that such a grand-looking hotel was sadly let down by neglect and poor customer service. A definite sham: for 100RM a night, we received beautiful icing upon a rotten cake.

  • Stayed December 2010
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank PreacherKane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Royale

Property: Hotel Royale
Address: 97 Jalan Putera, Alor Setar 05100, Malaysia
Location: Malaysia > Kedah > Kota Setar District > Alor Setar
Amenities:
Hotel Style:
Ranked #19 of 23 Hotels in Alor Setar
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Royale 3*
Number of rooms: 25
Reservation Options:
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Also Known As:
Hotel Royale Alor Setar, Malaysia - Kedah

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