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Reviewed 4 weeks ago via mobile

I didn't expect much because it is relative cheap. So, I was glad that it turns out to be a lot better. The room size is just right for my 2-night stay. The bed was comfortable, there is a closet enough to fit my bags, and the bathroom was awesome - I was impressed with the shower that it is powerful, and it reacts quickly to hot or cold turns. The aircon is also very good - silent and yet it can effectively cool the room. The design is nice and well cleaned.

Apart from that, the location is really good as it is just a walking distance to JB Sentral. There are a lot of eateries around. There is a 7-11 beside it. There is a Money Changer nearby.

I really had a nice stay for an affordable price.

Date of stay: September 2019
Trip type: Traveled solo
Thank carlom812
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 9, 2019

Deceived by the boutique look of this hotel. First is irritated by the amount of dust all over the room.toiletries were not replenish. Worst is that my boyfriend even get bite by "BED BUDS" this is totally unacceptable.we have gone through sleepless night as all sorts of noises on and off we really don't know why this hotel is so terrible.our honeymoon trip is like going through a roller coaster journey. Keep in mind if looking for quiet and standard type of accomadation stay away from this hotel other than location wise 0 rating for this hotel.

Date of stay: August 2019
Trip type: Traveled as a couple
1  Thank joan t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DeanMGT, Director of Sales at Belllo Hotel JB Central, responded to this reviewResponded September 10, 2019



Dear joan t,

Thank you for spending some time to review us. We are sorry to hear that you did not enjoy your stay with us except for our strategic location.

At Belllo, we take your feedback seriously and we will be reviewing to see how we can improve as a Hotel. I would also like to assure you that yours is an isolated case as we have not had any bed bugs reporting by guest at our front desk for the last few years. We do have a good pest control preventive program whereby checks are done by professional team monthly as well as by our room attendants daily. Therefore, we would really appreciate you writing to us at our main contactus email to share with us more for hotel improving purpose.

Once again, please kindly accept our sincere apologies for any shortfall during your stay and hope to provide a much better stay experiences if we are given a chance.

Warmest regards from all of us at Belllo Hotel.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 9, 2019 via mobile

Almost perfect for a budget hotel, always my first choice whenever I'm staying in JB.
Seems like they've upgraded not only their wifi recently and which is a good sign cuz they're willing to solve problems and this could leads them to reach a higher ground above all the other budget hotel around JB.

Date of stay: September 2019
Trip type: Traveled solo
Thank KuanHung94
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DeanMGT, Director of Sales at Belllo Hotel JB Central, responded to this reviewResponded September 10, 2019



Dear KuanHung94,

Thank you for your return visit and letting us know that Belllo is always your first choice in JB. We are so energized by your strong 5-Star endorsement and our team will continue to listen and work harder to delight our invaluable guest such as you!

At Belllo, we will focus on our brand promise of Service, Quality and Comfort. It is our wish to provide great value & memories for your stay. We look forward to your return visit and the pleasure of welcoming you soon.

Warmest regards from all of us at Belllo Hotel.

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Reviewed September 9, 2019 via mobile

Everything was okay in this hotel except the bad sound proofing. Got woken up at 5, 6am in the morning due to the noise outside the room. I am not sure whether there were the sounds from the staff or was it from other hotel patrons.

Date of stay: September 2019
Trip type: Traveled as a couple
Thank Rinchann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DeanMGT, Director of Sales at Belllo Hotel JB Central, responded to this reviewResponded September 10, 2019


Dear Rinchann,

Thank you for taking the time to write your review. We valued your important feedback.

We thank you for highlighting we meet most of your expectation and apologized that you didn’t have a good rest because of the noise. We are in the process of finding ways on how we can improve the soundproofing to further enhance the comfort of our guest.

We hope to have the opportunity to welcome you once again and offer you a better stay.

Warmest regards from all of us at Belllo Hotel.

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Reviewed September 7, 2019

Stayed for a night at this hotel last week. Great location. 5-min walk to City Square, Komtar JBCC, and lots of eateries in the surrounding. A 7-eleven just below the hotel. Staff friendly, helpful and could communicate in English. Room clean but bed is too SOFT.

Room tip: Choose a room facing away from the main
Date of stay: September 2019
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Lenvata
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DeanMGT, Director of Sales at Belllo Hotel JB Central, responded to this reviewResponded September 10, 2019


Dear Lenvata,

Thank you for commenting that we have friendly, helpful staff and Belllo is well located in a great location with many local food delights.

We are conveniently located at Jalan Meldrum which is walking distance to Jalan Wong Ah Fook, Jalan Trus and Jalan Dhoby in the old downtown Johor Bahru city central. Here, you are likely to be spoilt with a huge variety of hipster cafes, modern restaurants, and affordable coffee shops. We believe this interesting mix and options will come together to create an authentic local experience for our guest.

We eagerly look forward to your return visit and the pleasure of welcoming you soon.

Warmest regards from all of us at Belllo Hotel.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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