I love my room and all the facilities. Bad experience was happened when reached 1am+ late night, all of us were so hungry and decided to call for room service. Called for 5th times still nobody answer the call, so my friend and I went downstairs to check the room service whether they closed or what, found out there was a person sitting at the counter checking his desktop and the phone rings he never answer the call and still acting like NON OF HIS BUSINESS! so pissed off and his staff came out and said will go to us later.
we went back to our room and wait for the call, but still remain silence. So, i have called for the 6th times and the staff got answered the call.
What a bad experience.
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- Also Known As:
- Pulai Springs Hotel Johor Bahru
- Pulai Springs Johor Bahru