Stayed for one night. Everything is perfect, at least for the price paid..until the checkout time. Was supposed to get my rm68 deposit refund, gave them rm2 so they returned rm70. Took the white envelope..tot my rm70 was inside. But no money found, only the receipt. Asked the girl..she insisted the rm70 was on top of the envelope. I said no...only the envelope was there. Both girls didnt believe me..say i already took my money. OMG....please la...what is rm70 compared to my intregity. Thank god they hv cctv..waited bout 5-10 minutes for the supervisor to view the incident. Dunno wat they talked over the phone..suddenly the girl gave me rm70, a 50 n a 20 notes. She just said tq...no apology..tat's the best part. I'm still sad over the incident...bcoz they didnt trust their own guest. So, from initial 'will come back' definitely switch to 'no tks...i wont ever step in ur hotel ever again'. Shud try to change the staff attitude..or they shud not work in the hotel industry.
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