It's been a great experience for me and my husband. The hotel' s location is perfect as we are dealing in business. Easy access from all over jb town. Known as the tallest hotel in jb town so you won't get lost.
The front desk people are friendly and helpful accept for some who maybe would have mood swings on that day. HEY GUYS & GALS!!..You are in the service industries. Being as a front liners is very-very important because we, your guest deals with you first hand. Don't show us your TUTTTTTTTTTTTTT face as it will effect your hotel image. The managers should monitor this always.
The room service is excellent. Fast and Efficient. Thanks to them our room is cleaned before 12.00pm. Wakes up at 8.00am. Left the hotel room at 9.00am. Meeting, presentation. Back at the hotel 11.20am and the room is CLEAN :-)
The rooms are very big as we stayed in a deluxe room. Spacious and very relaxing as if its our own room at home.
Food at the cafe need to be improve. I know you can do better!!!.....
Anybody who travels either business or leisure, this hotel would be the prefect choice.
PIECE OF ADVICE: This hotel should be rated 4-star. BUT, the room rate should be maintain......
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- Also Known As:
- New York Hotel Jb
- New York Hotel Johor Bahru
- New York Johor Bahru