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“reviews of crystal crown hotel” 1 of 5 bubbles
Review of Crystal Crown Hotel

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Crystal Crown Hotel
Ranked #72 of 107 Hotels in Johor Bahru
Singapore, Singapore
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“reviews of crystal crown hotel”
1 of 5 bubbles Reviewed December 27, 2013

Disappointing, hotel seem old now compare to a year back. Had stay for 01 night and i really regret it. use to stay there before and service was much better compare to now, upon arrival, check in was fast. Had request for addition key to the room and the reply i got from the staff was, each room is only able to issues 01 key. Room/bath room size is big enough. Plus point is only WiFi is strong and it near to KSL shopping mall, toiletries they did provide, BUT WITHOUT TOOTHBRUSH,even those cheap hotel they did provide toothbrush n this 3/4 star hotel had to charge for it. Had check with the staff n was told that it will be charge at RM$3 per set and the room we book is normal rm (superior double is normal room ), that why we muz pay for the toothbrush. For light sleeper,do beware that the air cond is really noisy at night and it hard to slp. Hot water for shower it take some times before it turn hot. Breakfast was worst, no much to choose from and most of the food is bland and staff did not bother to top up food.For rate at RM$200++ for this hotel, it is really not worth it and for that amount, for sure can get better hotel then crystal crown.

Room Tip: book other hotel is much better
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  • Stayed December 2013, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank conqueror_boi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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87 reviews from our community

Traveler rating
    5
    19
    41
    10
    12
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
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  • English first
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  • Any
English first
Kuala Lumpur, Malaysia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed December 8, 2013

Entrance to the lobby is kinda dissapointing. Breakfast is average. I stay for 2 nights at Executive room. Spacious room. Hot water take about 10-15 minutes for the water to flow out from the roof. Housekeeping service fast but Coffee house service is poor, my wife ask for a plastic plate for my baby and she have to ask for 4 times to get it.

  • Stayed December 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Riza883
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, null, Singapore
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed December 1, 2013 via mobile

Stayed one night over weekend. About RM$10 from city square. Hotel old. But quite clean.

Room (executive crown) large, clean.
Bed is bad. Backache the next day. Spring like not strong enough.

WiFi not working.

Near the hawker center and walkable to KSL mall. But local neighborhood mall. Nothing much to see.

Breakfast bad.

Stayed December 2013, traveled with friends
Helpful?
1 Thank GTCSomes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed October 27, 2013

Room is average but quite old n the air cond is very noisy at night.
I don't even get a function water heater with a room cost Rm200 , was wondering what the use of the bathtub since it is not possible to have bubble bath with cold water.
Never get back to here ever again.

  • Stayed October 2013
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank ccmy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Johor Bahru hotels

Ferrara, Italy
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 bubbles Reviewed October 4, 2013

I arrived lat 2:00 am and the check in has been fast. Internet at floor 16 was not working even after a reset. Spacious but dated room and not so clean bathroom. Air conditioner has no digital setting and it is noisy. Average asian/not-really-international breakfast with no pastry available, only some fried rice or noodles; limited choice of fruits. I decided to check out even if the plan was to stay one week and they wanted to charge me for one bottle of still water I had from the fridge (only option). I was supposed to pay it because the two complimentary bottles of water, identical to the one I had, are the warm ones. How disturbing is that? The price, even if not high, does not justify at all the lousy experience. Location is good, but there are plenty of affordable and modern hotels in the same area.

Room Tip: Consider that spending 30/50% more You can find a luxurious hotel in the same area.
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  • Stayed October 2013, traveled on business
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Massimo M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed September 3, 2013

Pros:
1. Checking in was fast
2. Room is large
3. Bath tub available
4. Close to shopping mall and food centers, 5 mins walk away from hotel
5. Health center available

Cons:
1. Anyone can access to any level using the lift, there is no security
2. 1 room key to each room
3. Stale air in room
4. Air-con is not very cooling
5. Pool side bar can be quite noisy at night
6. Very minimum toiletries provided

Room Tip: Ask for high room
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  • Stayed August 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank gokk1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Level Contributor
98 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 181 helpful votes
4 of 5 bubbles Reviewed September 3, 2013

We stayed in the Crystal Crown hotel for one night while visiting a bridal studio. The main reason was the location with regard to the bridal studio. However, we also discovered there are a lot of pretty decent restaurants in the area, as well as it being not far from shopping areas.

Overall, it is functional and good value for money. The rooms are large and quite comfortable. It isn't more than about a three star hotel, but for what it is, it is pretty OK.

One reviewer mentioned only one room key. I guess this is because they still use the old "Ving" card plastic punched cards, instead of more modern credit card style electronic keys. They are probably more expensive!

  • Stayed September 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Chidlom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Crystal Crown Hotel

Property: Crystal Crown Hotel
Address: 117 Jalan Tebrau, Johor Bahru 80250, Malaysia
Location: Malaysia > Johor > Johor Bahru District > Johor Bahru
Amenities:
Fitness Center with Gym / Workout Room Restaurant Swimming Pool
Hotel Style:
Ranked #72 of 107 Hotels in Johor Bahru
Price Range (Based on Average Rates): $
Hotel Class:3 star — Crystal Crown Hotel 3*
Number of rooms: 264
Reservation Options:
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