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All reviews the club lounge wan li chinese restaurant dim sum aeon mall five star hotel breakfast buffet business trip f b pleasant stay rain shower duty manager nasi lemak deluxe room city square bld cafe
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Reviewed October 24, 2019

I was there for a business visit to Renaissance, Johor Bahru and was put up for two weeks. The stay there was absolutely comfortable and the room was very spacious. I got a pool view hotel room and the the landscape was absolutely amazing. The hotel has a 24/7 gym that is open and has good equipment to use. The sauna and the pool are well maintained as well. Right from the Reception staff to the Kitchen, they were all very courteous and helped us at all odd hours. Special mention to Mr. Arnold, who is the Head Chef at the Kitchen. He always paid attention to our dietary requirements, given that I was a vegetarian. The breakfast had a great spread for vegetarians and always customised if we needed something. Recommend this place for all kinds of visit.

Room tip: Rooms by the pool side are greater
Date of stay: October 2019
  • Trip type: Traveled on business
    • Value
    • Rooms
    • Service
Thank Tejashree P
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
GM-Gagan-Singh, General Manager at Renaissance Johor Bahru Hotel, responded to this reviewResponded October 25, 2019

Dear Tejashree P,

Thank you for writing about your experience in our hotel and it's great that you had an overall positive stay with us. We're most happy that you were attended by our Executive Chef Arnold who does his best to assist and accommodate the needs of our guests. He serves with utmost passion and the team does the same.

We sincerely hope you will choose to stay with us whenever your travels take you to Johor Bahru and do recommend to your friends and family as we'd be happy to welcome them for a memorable experience.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 24, 2019

Nice and tidy! Staff also friendly..i hope i can stay one night here for family trip during the school holiday. The food also tasty and delicious! Marvelous place for family!! Nothing to says, just come in and feel the comfortable whe you check in here.

Room tip: Best views
Date of stay: October 2019
  • Trip type: Traveled on business
    • Location
    • Cleanliness
    • Service
Thank MohdHalilJamhari
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
GM-Gagan-Singh, General Manager at Renaissance Johor Bahru Hotel, responded to this reviewResponded October 24, 2019

Dear MohdHalilJamhari,

Thank you for your review and great comments about our food. Our team of chefs are surely delighted to learn that you enjoyed their food that was made out of passion. Our team always strive to deliver the best and pampering our valued guests such as your kind self with great services.

We really hope that you will choose staying with us again and do recommend us to your friends and family as we'd love to have them with us too.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 22, 2019

I stayed in this hotel for a business trip and was happy at the way the front desk ladies received my colleague and I, with a nice welcoming smile. We didn't pre-book so had to stay in a club room, which was big and spacious.
The bed was comfortable and the pillows were great, but on the bathroom floor, there were some black stains in-between and the door to the bathroom had stains on the rubber at the lower end of the door.

Date of stay: October 2019
  • Trip type: Traveled on business
    • Rooms
    • Cleanliness
    • Service
2  Thank Angela A
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
GM-Gagan-Singh, General Manager at Renaissance Johor Bahru Hotel, responded to this reviewResponded October 22, 2019

Dear Angel_kl2017,

Thank you for your review and feedbacks. We are happy that you liked our rooms and were attended well by our ambassadors. We always strive to deliver great services to our valued guests such as your kind self. It seems that you had an overall positive stay with us and we do note on a couple of areas for improvement.

We hope you will still choose to stay with us be it for business or leisure purposes. Our team always look forward to welcome you back.

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Reviewed October 22, 2019 via mobile

I have been frequenting Wan Li on a weekly basis maybe more either for dim sum lunch or dinner. I was there on last Saturday with two very close friends for dim sum. We had dome wonderful dim sum which I can proudly say the best in JB. The must haves are steamed taro buns, baked BBQ chicken puffs and glutinous rice in lotus leaf. Please order the pan fried radish cake and smear it with their sambal. You will love it. The list continues..... Wash it down with Pu Erh and it an excellent start to a wonderful weekend. The manager Henry is attentive and accommodating and Executive Chef Arnold is always around to ensure that the food is well served and received. I will continue to visit this place with my friends and family and hope whoever reads this review will try it and agree with me . Thank you .

Date of stay: October 2019
Trip type: Traveled with friends
1  Thank weekongc
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
GM-Gagan-Singh, General Manager at Renaissance Johor Bahru Hotel, responded to this reviewResponded October 22, 2019

Dear weekongc,

We are most delighted to know that you had a wonderful time at our Wan-Li Chinese restaurant. Thank you for dining with us frequently and we're happy to learn your kind comments for Henry and Arnold who always attend with passion and sincerity.

We dearly hope that you will continue to visit us and do bring your friends and family as we'd love to welcome them.

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Reviewed October 19, 2019 via mobile

We are regulars at Renaissance Hotel, JB and we enjoy staying here every single time.
From the moment we check in, the staff at reception is warm and professional..
We spend alot of time at the lounge on the 16th floor where we have breakfast, tea and pre dinner cocktails .. we enjoy the familiar and relaxed atmosphere here very much.. Shout out to Mike at the lounge on the 16th floor! :)

We appreciate that the hotel also constantly improves it's facilities and its service offerings.

Chef Arnold, the Executive Chef of the hotel is someone we also look forward to seeing every time we are here. He recently took our 7.5yo through the kitchens of the hotel, an experience my child talked non stop about.. it's truly the little things that makes a hotel outstanding.

Date of stay: October 2019
Trip type: Traveled with family
Thank suelynn0
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
GM-Gagan-Singh, General Manager at Renaissance Johor Bahru Hotel, responded to this reviewResponded October 20, 2019

Dear suelynn0,

Thank you for your review and especially for remembering our ambassadors names. Mike and Arnold are definitely delighted to learn about your good comments. In Marriott, we serve and attend our guests with passion and we're happy that you were able to experience this.

Indeed it is the little things that is heartwarming and we always focus on the details. We hope you will continue to choose the Renaissance Johor Bahru Hotel whenever your travels bring you here. Until that time comes, we wish you a great day and greater week ahead!

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