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“Smallest suite room”

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Hotel Granada Johor Bahru
Ranked #10 of 108 Hotels in Johor Bahru
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Smallest suite room”
Reviewed March 17, 2013

It is one of the smallest suite room you can imagine and it's certainly not worth the amount they are charging.

I suppose there's not a lot of choice nearby if you plan to visit legoland. At least until the new Traders and Legoland Hotel are open.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TrustNoOne2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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315 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • Indonesian first
  • Japanese first
  • Thai first
  • Any
English first
Kuala Lumpur
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed March 17, 2013

Stay at this hotel for a weekend in March 2013. The hotel is new and do not have so many problems like members here mentioned. The location of the hotel is very convenient, which AEON and McD 24 hours drive thru just opposite. Some other options like chinese food, indian mamak and korean restaurant also available at the nearby shop lot (walking distance only). One plus point for this hotel was I am a breastfeeding mother, however the mini bar in the room was not cold at all. The front desk worker were very helpful in arranging to help me to store the milk as well as the ice bag into their freezer. Just a minor thing need to further enhance which was their sound prove system. We were staying in 3rd floor, started from 9pm onwards, we can hear clearly on the music from the pub until 1am. Though is not so loud but need further improve.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Carfield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur
Level Contributor
79 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed January 30, 2013

I was here last week a night stay after bringing my family to Legoland. The hotel is located about 20 minutes drive from Legoland. We booked an adjoining room and both rooms looks relatively new with wooden laminated flooring. Some poor workmanship is already visible like the towel rack in the bathroom which has already shown a sign of rust which is i believe due to using low quality finishing. Also the sealing agent at the shower area/glass panel was not properly done so water will be seeping through outside which makes the floor wet and dangerious after your shower. I just can foresee that the quality of the rooms going down in the future if they are not properly maintained.

The best thing about this hotel is its location if your main agenda is Legoland and JPO. Next to the hotel is McDonalds which also can be convinient for late night food cravings and your demanding kids.

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank zmyusof
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuching, Malaysia
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed January 11, 2013

Stay at this hotel for a night on 04 January 2013 and not having any problem faced by other members here. Check in at 2pm sharp and was assigned a room at Level 6 with view facing McD 24 hrs drive thru and AEON Shopping Mall opposite the hotel. Modern and up-to-date furnishing come with timber flooring and all the items in the room is working properly. My room come with a queen size bed and a Sony Bravia 32 inch TV with more than 20 channels and the reception is clear. Air-con in the room is working as well.

Overall no complain considering the price of about RM170.00 which include breakfast.

Room Tip: Need not worry about food at night. Plenty of good eatery around the hotel. Only 5 minutes walk to t...
See more room tips
  • Stayed January 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank dpmy05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
32 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed January 10, 2013

My husband booked the hotel via a JB's travel agent using mydeal package which includes entrance tickets to Hello Kitty Town. We went to the hotel to collect the tickets (as instructed by the travel agent). I had to speak to the manager as the other staff at the front desk have no idea what is going on, however, the tickets were still on the way after the manager called the agent.

The front desk staff (3 staff excluding the manager) seem inexperienced and not in the mood to serve customers. When I arrived, there was only one person checking out, so 1 staff was already handling. The other 2 staff simply stood behind that staff and look at what she was doing (maybe they are learning, but they should at least acknowledge my presence). Finally, after 'queuing' for about 15 mins, 1 guy looked at me and asked: "check-in", I nodded and he said: "our check-in time is at 2pm" and he wanna walk off before I could ask him about my entrance tickets. Well, they can actually be flexible and check if rooms are available to allow early check-in (anyway, it was not that early, was already 12 noon when I caught their attention), if not, how can they be so sure that they can handle all the check-in when people arrive at 2pm?

Since we can't check-in and my tickets were not there, we went for lunch instead. Came back to the front desk around 1 plus to pick up the tickets and head for Puteri Harbour.

Hotel's location is quite good, shopping mall Aeon is just a stroll away, 24 hours McDonald's is just beside the hotel. Accessible to Legoland and Puteri Harbour, about 15 mins drive.

The hotel lobby looks grand and new, however, the room looks the opposite. We were given room 502, room size is ok for 2 persons. Toilet floor and towel rack are stained. The shower shelf is slanted and loose. Fridge is not cold. Mattress is hard (may not suit everyone). As this is a newly opened hotel, I was disappointed at the room's condition. I can't imagine the condition few months down the road. One good thing: the hotel's air-conditioning is powerful both in room and lobby area.

The worst part is getting in and out of the basement car park, your bumper is bound to get scratched as the slope is too steep, I can feel my husband's heart ache when I hear the bumper getting hit and dragged. We were lucky that after our dinner and when we got back to the hotel, the security allowed us to park at the handicapped lot in front of the hotel's entrance as we told him that our car's bumper came off especially after the hit while getting out of the basement car park. There were limited car park lots in front of the hotel's entrance.

Breakfast selection was very basic or rather, too simple for a 4-star hotel. Overall, would not stay here again.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank blessedwoman08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Johor Bahru hotels

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed January 8, 2013

Chosen because of it being new and good location to Legoland and Hello Kitty for the kids. Close to Aeon shopping mall as well. There were big negatives with the hotel staff and room though. Room toilet stank like it never had been cleaned. After repeated requests to clean it, it was never done. I stay with my family of 4, however each day after room service, the room was only made for 2 people, 2 towels, 2 waters etc.. I had to complain everyday for the entire 5 night stay and they still did not get the idea that there are actually 4 people staying in the room. Hotel reception manager had zero care factor and was not friendly at all. It has only been opened for 3 weeks but initial impressions are there is a lot of improvement needed.

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Fourinthefamily4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed January 7, 2013

The location of the hotel is very good. There are 24hr Mcdonald next to the hotel, AEON shopping mall opposite of the hotel and all are within walking distance!

However, the service and cleanliness of the hotel could be better.
1) Service
We understand that most of the hotel don't allow early check-in unless you pay for some additional charge, however, we are hoping that the receptionist will check for the availability of the room before answering us. The staff rejected us without any further checking.

2) Cleanliness
The hotel was opened in 12.12.12, but we could find some hair drop around the dustbin. There are also some stain in the shower room. We didn't complain to the hotel as we were too tired after the long journey drive. We do hope that the hotel could look into it as it is a 4 star rated hotel.

Overall the hotel is ok if it is a short stay.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Wywong80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Granada Johor Bahru

Property: Hotel Granada Johor Bahru
Address: 55 Jalan Indah 15/2, Johor Bahru 81200, Malaysia
Phone Number:
Location: Malaysia > Johor > Johor Bahru District > Johor Bahru
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #10 of 108 Hotels in Johor Bahru
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel Granada Johor Bahru 3.5*
Number of rooms: 192
Official Description (provided by the hotel):
Hotel Granada Johor Bahru, managed by Care Luxury Hotels & Resorts is a 4-Star Business Class Hotel, offering 192 luxurious rooms designed for ultimate comfort ranging from the Executive Deluxe Rooms to the exclusive Granada Suite. The hotel provides facilities and amenities for private events and functions as well as pulsating food & beverage outlets offering various local and international cuisines, together with both recreation & entertainment. ... more   less 
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