First impression when coming up to the lobby was good, new, nice modern etc. but once we got to our hotel room, it was a disappointment. We had two rooms, both were dirty, dusty and just not prepared for us. Missing toilet rolls, some light bulbs don't even turn on, the sheets are dirty so are the pillows. Not sure if they even changed it.. or it just was not cleaned properly. Even thought we were kindly given new rooms, I must say, it was a minor improvement, but we didn't want to bother the staff again. Also the wifi is very poor, keeps disconnecting, had to sit right next to the door to get a couple bars. It's very frustrating when you are promised certain things but the standards were not met, not even by a mile.
No, I really won't come again.
- Official Description (provided by the hotel):
- Located in the very heart of town along the scenic cape of Tanjung Puteri, the Hotel Sentral Johor Bahru delightfully combines a central location for business and leisure, with a full complement of excellent amenities. Boasting a spectcular view of the straits of Johor and Singapore coast, the newly refurbished hotel features a selection of 137 elegantly appointed rooms and family suites to make your stay comfortable and relaxing.Just a mere 5 minutes away from the hotel is the Stulang Laut Duty Free Zone, a shopping paradise that also offers ferry services to Batam and Tanjung Pinang and just a short drive will take you to the city's major shopping centres, such as City Square, Jusco Tebrau City, Plaza Pelangi, Sutera Mall and Johor Premium Outelt. ... more less
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