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“Pleasant Experiences & Vacation”

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Mutiara Johor Bahru Hotel
Ranked #10 of 109 Hotels in Johor Bahru
Kuala Lumpur, Malaysia
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Pleasant Experiences & Vacation”
Reviewed July 4, 2014

truly enjoyed meeting all the associates here. You just need to voice out & notify what you looking for. do not expect perfections if you do not anticipate all the 'common things' surrounding this areas. I will visit this hotel again! thank you for your hospitality especially from the food & beverage areas

  • Stayed June 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mohemmadfeisal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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631 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (133)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Indonesian first
  • Japanese first
  • Any
English first
Kuala Lumpur, Malaysia
Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed June 27, 2014

Booked through Agoda, and its only when we checked in that we realized it was a big mistake. No wifi in the rooms only LAN and that too only one line. if you are on a business beware not to check into this hotel. if you book through Agoda the hotel takes away the free breakfast so if one wants breakfast it is extra and you got to pay. the internet was slow. the room was clean but the inconvenience of no wifi and no breakfast should make one to think twice about choosing this hotel. everything is money. most hotels at least put refreshments for guests. in this hotel the room had only THREE (3) sachets of sugar???!!!. and when we requested for more it was well after HALF an hour they chose to deliver. and the staff were unfriendly and rude. even though the room was clean I would choose never to stay in this hotel again. the only free extras the hotel has to offer is the extremely unfriendly and long faced staff. good luck to anyone who ends up here. totally useless without wifi if the room more than one occupant. if on business you are doomed. wifi in the lobby sucks. service even more. front desk staff should be sacked. bellboy's attitude even worse. parking is cramped. so if you are driving and on business may you are better off in another hotel.

Room Tip: make sure to find out the length of the LAN connection. it is too short to reach the bed. ask the...
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  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lara250
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Siheung, South Korea
Level Contributor
151 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed June 26, 2014

I stayed at this hotel one night. There are some places to shopping around.
There is a market and TESCO and a shopping mall. There, we could exchange, too.

Hotel room was excellent and the breakfast is really wonderful.
But internet acess is not free.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SEYEONG P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
104 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed June 23, 2014

Hotel location is ok, near shopping areas and eating place. TV channels selection is decent.

The areas to improve are,
- no WIFI in rooms, have to connect by cable, and speed is not fast
- lobby WIFI connection is weak, I can even connect it
- room not clean properly, dust accumulated on racks, wardrobe top shelf, etc.
- breakfast selection is reasonable, but many dishes quite tasteless.

  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank STS_1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 16, 2014

It was my first stayed in the hotel. We had 2N, the 1st night electric supply was out for nearly an hour and we're not even been informed. Called the reception, the only answer we had is "not our problem, its TNB.. and they are working on it" that's all.

The first room the provide is us has this old urine and moldy kind of smell. Really stink. They manage to get us a new room, better. Water heater is not working very well, don't expect a nice hot shower.

We made our booking through Agoda, with an extra bed. Upon check in, the front desk staff told us we don't need an extra bed as the room comes in 2 super single. And we can cancelled upon check-out and the refund as well. Ended up, we had a sour time during our check out. The duty manager told us, please refer to Agoda, as you booked through them. That's the answer I have from them. It's really unprofessional and upset us at the same time. They could have just send in the extra bed and save all the hassle for me.

  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MochiSan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Johor Bahru hotels

Klang, Malaysia
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed June 16, 2014

Stayed for 2 nights in their Deluxe 2 Double Bed with two friends. Fast & friendly service upon check in. Bellmen were friendly and helpful. Lobby looks new & the lifts were pretty big & fast. However, we could see wet patch on the wall along the corridor but nothing smelly. Otherwise the room was spacious with 2 queen bed but the beds were slightly small. 3 of us decided to combine both 2 beds into 1 large bed. The room & toilet were clean. Basic toiletries were given too. Iron & ironing table, towels also provided. Drinks & snacks also provided for a fee. Good channels on TV including Singapore's channels & Fox movies. 2 sports channel (if i'm not mistaken) were provided too. No WiFi provided in the room. Didn't try at other place though. Overall we had a pleasant stay & definitely will be coming back in future.

Room Tip: Room 501 is nearby a railway so sometimes you can hear train coming (during the day) But not that no...
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  • Stayed June 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cikalzan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Klang, Selangor, Malaysia
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 10, 2014

Stayed for a night and it was comfortable. Good channels shown on TV including Singapore channels. Internet in the room was very fast. Bed was big and clean. Good toiletry set was given. Pool was nice and clean. Plenty of items to choose from from breakfast buffet. Overall, had a pleasant stay.

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Patrina C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mutiara Johor Bahru Hotel

Property: Mutiara Johor Bahru Hotel
Address: KB No. 779 Jalan Dato Sulaiman, Johor Bahru 80990, Malaysia
Location: Malaysia > Johor > Johor Bahru District > Johor Bahru
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Johor Bahru
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Mutiara Johor Bahru Hotel 3.5*
Number of rooms: 336
Reservation Options:
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Also Known As:
Mutiara Hotel Johor Bahru
Mutiara Johor Bahru

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