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“Pleasant hotel, with friendly staff”

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Mutiara Johor Bahru
Ranked #10 of 109 Hotels in Johor Bahru
Reviewed April 29, 2014

I have stayed at the Mutiara hotel a number of times over the last few years for business visits and always found my stay enjoyable. The food both western and Asian is good although a little expensive. The polo lounge bar is also good and the staff go out of their way to make you feel comfortable.

  • Stayed: May 2013, traveled on business
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Thank Aran C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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388 - 394 of 659 reviews

Reviewed April 27, 2014 via mobile

We stayed at mutiara club floor. The room is just in front of the club lounge and it is so convenient.the room is nice but the toilet had little problem with flushing.. staff is very very friendly, helpful & informative. The breakfast is wonderful as they are so tasty & there is a lot of variety. The food for lunch also was so amazing. The location was nearby to mall and spa. U can get to anywhere easily from the hotel. Unfortunately the gym was small and the equipment was old but it is still functional. Overall, this hotel is so worth your money.

Stayed: April 2014, traveled on business
Thank Shikin_Gia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 23, 2014 via mobile

I book 2 nights here..for peaceful holiday..and im in the right place.even its in the city but quite enough.mall is just beside the hotel. clean and spacious room.early morning staff will knock u asking ur laundry.helpful staff.ask for ur complimentary toiletries if u dont hve any.worth enough.no free bfast?for superior room.but it doesn't matter.since coffee is free.big lounge!!wifi in lounge only.Good service.

Stayed: April 2014, traveled solo
Thank genyuzhen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 21, 2014

The hotel is just next to Holiday Plaza shopping Centre and 10 minute walk to KSL Mall. Hotel recently renovated the lobby and its look more modern and warm. We are the regular guest of the hotel and we would always back to stay at the hotel when the time we are at JB for or weekend stay cation. Staff are polite the the Duty Manager Ms, Latifah was very helpful and always ensured that our stay are the most enjoyable and pleasant.

We have been the customer of this hotel since the named Crowne Plaza Johor Bahru and surprisingly you can still see some of the familiar friendly faces at the hotel. Dining at the Seri Mutiara restaurant has provide you wider choice on foods variety and staff are very friendly and attentive to customer need.

Thank you Mutiara and Ms Latifah for making our stay pleasant and we will keep coming back to your hotel.

Room Tip: The room are all refurbished but the Executive Club Lounge evening cocktail can do more by put in mo...
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  • Stayed: April 2014, traveled with friends
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1  Thank XavierAzhar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 19, 2014

Not bad to be honest.
You have Holiday Plaza just next to it so this takes care of the shopping.
You have an Italian Restaurant in the hotel so that takes care of the romantic dinner.
And you have some discotheque in the vicinity so night life is not a problem.
The only problem left is the security because the city is not well known for securities for the obvious reason.

The hotel is definitely not new, it used to be called Holiday Inn like 10 over years ago but I think they took care of it nicely. It is quite well maintained in my opinion.

  • Stayed: May 2013, traveled as a couple
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Thank Wen Jun L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 18, 2014

This hotel was a HOLIDAY INN till the present owners took over and started running it.

The joint exudes the HOLIDAY INN concepts.

The staff from the CONCIERGE to the DIRECTOR of ROOMS (and all other staff) epitomize

the friendly,courteous and trust-worthiness of WEST MALAYSIANS.

The rooms were in tip-top condition.

The breakfast buffet served in the coffee shop was much, much,.

more than palatable.

The STAFF here in this morning REPAST ZONE were the most efficient of all the HOTELS

I have stayed in in 40 years of travelling.

Room Tip: Rooms on the side( behind the reception) should be quieter-away from the main road and facing the se...
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  • Stayed: January 2014, traveled solo
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1  Thank krishnamurthy t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 2, 2014

Great location. However, it is a bit dated. Got a room facing the railway tracks so you could actually hear the trains pass by, so that kinda suxed.

But it is definitely a winner for me for the price that was offered. Was offered a club membership. Will consider taking it up though because of the price.

  • Stayed: March 2014, traveled as a couple
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Thank FlyingCougar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mutiara Johor Bahru

Address: KB No. 779 Jalan Dato Sulaiman | KB No. 779, Johor Bahru 80990, Malaysia
Phone Number:
Location: Malaysia > Johor > Johor Bahru District > Johor Bahru
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Business Hotel in Johor Bahru
#8 Luxury Hotel in Johor Bahru
Price Range: $48 - $74 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mutiara Johor Bahru 4*
Number of rooms: 336
Official Description (provided by the hotel):
Ideal for corporate and leisure travellers, Mutiara Johor Bahru has 336 well-appointed rooms and suites. Hotel provides WIFI, Pressreader digital-online reads, in-room complimentary coffee and tea and shuttle to selected shopping centres. It is about 15 minutes from the Causeway to Singapore and 40 minutes from the Senai International Airport. There are function halls for up to 500 persons, three restaurants and a lounge with live band, 24-hour room service, Executive Club Floor, business centre, laundry, florist, outdoor pool, gymnasium and lobby shopping arcade. ... more   less 
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Also Known As:
Mutiara Hotel Johor Bahru

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