We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Deluxe Room - level 11”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Mutiara Johor Bahru
Ranked #11 of 109 Hotels in Johor Bahru
Reviewed January 6, 2014

I like the design for the room, very exclusive, very clean, the bathroom is a big, the staff is well manner, friendly, good service, the food is really good. The swimming pool is not too bad. I plan to come here again for the next trip to legoland & universal.

Room Tip: higher floor with deluxe room is comfortable for family n kids.
See more room tips
  • Stayed: December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Lin2788
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a ReviewReviews (693)
Traveler rating
Traveler type
Time of year
Language
  • More languages

441 - 447 of 693 reviews

Reviewed January 3, 2014 via mobile

The hotel is under major renovation with a grand lobby underway. Apart from some dust, our stay is ok with comfortable bed except that the hot water fails to work occasionally. Breakfast variety was good. Hotel location is centralized. Shopping centers in surrounding is a little rundown. Overall experience is acceptable.

Stayed: November 2013, traveled with friends
Thank Holidaypiglet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 28, 2013

Stayed in a two queen size beds room. Very big and spacious. Iron is available in room, together with an ironing board. Wifi isn't available, sadly. TV channels are not bad, many channels from Singapore available. Hair dryer is also available.

  • Stayed: December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Natasha S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 20, 2013 via mobile

Very clean and comfortable hotel. Not big lounge though. Location is OK, you should use a car anyhow in johor. Spas and car shops are the surroundings. KLC shopping mall is a 5min walk. Need to go to johor for the kids to enjoy 3-4 full day attractions

Stayed: December 2013
Thank Imad M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 19, 2013

This was our second stay at Mutiara Johor Bahru and since we enjoyed our first experience 2 years ago, we booked 2 deluxe rooms for the kids and us for an enhanced experience. Unfortunately, it did not turn out as expected.

The front office staff was severely understaffed and we had to wait a while both for check in and check out. They had recently renovated the lobby and now have separate counters for check in & check out with 1 staff minding each counter. Hence, the slow service.

We arrived at 4.15 pm and the second room we booked was not ready. Luckily the first one was ready. They promised that the second room would be ready in an hour as it needed to get cleaned. 1 hour later & 1 phone call later, the cleaning process had not even started. We eventually got the key at about 6 pm.

As for the deluxe rooms that we booked, they were not much different from the superior rooms, except just a little bit more spacious and that they had flat screen TVs. Other than that, there were no other discernible differences, perhaps we should have just stuck to the superior rooms for better value for money. Bed was comfy enough, pillows were fresh.

Apart from the slow service at the check in & check out counters, other services were also noticeably slow, like when we requested for additional towels. The coffee house staff, however, were rather efficient, even if the breakfast buffet was slow in being replenished.

So, it was a bit of a let down after an initial positive experience. Would probably give other hotels in JB a go for our next trip there.

Room Tip: Do remember to request for a non-smoking room if you cannot stand the lingering smell of cigarette s...
See more room tips
  • Stayed: December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Kayser10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 7, 2013

The hotel lobby is undergoing renovation. The room is dated but clean sheets and towels. We booked the room with double super single beds. The room is spacious. Wifi is non-existent in the room but you can access at the lobby. There's a pool and a simple gym with equipments and weights, some spoilt equipments. The Hotel is next to Holiday Plaza, a really old complex which houses Parkson, McDonald's and KFC. If you don't mind walking along the slopey road, you can reach KSL in 15min, where you can find lot more food and some shopping and a cinema, too. The room price is a few dollars cheaper than KSL Hotel, so I will probably stay at KSL Hotel next time so that I can save myself from walking to and fro KSL.

  • Stayed: November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Pebble_Ultimate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 7, 2013

The hotel got a comfortable room and convenient location to several shopping malls. However, I stayed at the wrong time when they are doing a renovation. They are short of space for parking. The front was dusty due to renovation.

Room Tip: Check the hotel before you make a reservation. I think the renovation is still taking ttime to compl...
See more room tips
  • Stayed: December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank MrTravelMalaysia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Johor Bahru hotels
1.6 mi away
Doubletree By Hilton Hotel Johor Bahru
2 mi away
Thistle Johor Bahru
Thistle Johor Bahru
#12 of 109 in Johor Bahru
1,365 reviews
1.7 mi away
Amari Johor Bahru
Amari Johor Bahru
#2 of 109 in Johor Bahru
463 reviews
Show Prices
Show Prices
Show Prices
0.3 mi away
Holiday Villa Johor Bahru City Centre
1.9 mi away
The Puteri Pacific Johor Bahru
The Puteri Pacific Johor Bahru
#15 of 109 in Johor Bahru
728 reviews
3.8 mi away
Renaissance Johor Bahru Hotel
Renaissance Johor Bahru Hotel
#3 of 109 in Johor Bahru
961 reviews
Show Prices
Show Prices
Show Prices

Been to Mutiara Johor Bahru? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Mutiara Johor Bahru

Address: KB No. 779 Jalan Dato Sulaiman | KB No. 779, Johor Bahru 80990, Malaysia
Location: Malaysia > Johor > Johor Bahru District > Johor Bahru
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Business Hotel in Johor Bahru
#8 Luxury Hotel in Johor Bahru
Price Range: $50 - $77 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mutiara Johor Bahru 4*
Number of rooms: 336
Official Description (provided by the hotel):
Ideal for corporate and leisure travellers, Mutiara Johor Bahru has 336 well-appointed rooms and suites. Hotel provides WIFI, Pressreader digital-online reads, in-room complimentary coffee and tea and shuttle to selected shopping centres. It is about 15 minutes from the Causeway to Singapore and 40 minutes from the Senai International Airport. There are function halls for up to 500 persons, three restaurants and a lounge with live band, 24-hour room service, Executive Club Floor, business centre, laundry, florist, outdoor pool, gymnasium and lobby shopping arcade. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Priceline, Travelocity, Orbitz, TripOnline SA, getaroom.com and Cancelon so you can book your Mutiara Johor Bahru reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mutiara Hotel Johor Bahru

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing