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“Good value for money” 4 of 5 bubbles
Review of Mutiara Johor Bahru Hotel

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Mutiara Johor Bahru Hotel
Ranked #9 of 107 Hotels in Johor Bahru
Kuala Lumpur, Malaysia
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Good value for money”
4 of 5 bubbles Reviewed September 21, 2013 via mobile

Booked thru the Internet for 3 nights business trip. Was discouraged upon seeing the condition from outside. But don't judge a book by its cover. Upon a hassle free check in, I was pleasantly surprised upon entering my room. It was huge, clean and brightly lit.

I booked for a super single bedded room but got 2 super single beds instead. Enough for a party of 4 to stay in. The room looks refurbished with nice bright carpets and furniture. A 32" LCD tv to accompany the rest.

The bathroom is clean and didn't looked old at all. A stark contrast to its buildings outlooks. The bathtub did have some problem with water not flowing thru the trap properly. Something which they immediately fixed after my complaint on the second day going out.

Their room service is available 24 hours and have a decent choice on the menu. Although if you're staying for more than a few days, you might grow bored with it quickly.

My room Window was facing the swimming pool, but I didn't have the chance to try it. Parking isn't a problem and is free for hotel guests. I also didn't dine in the restaurants so I couldn't comment there. Overall I will not hesitate returning to this hotel. It's close to everything if you're driving. Getting a taxi shouldn't pose a challenge either.

  • Stayed September 2013
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank starcam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HPKhoo, General Manager at Mutiara Johor Bahru Hotel, responded to this review, October 10, 2013
It was a pleasure to have you as a guest at Mutiara Johor Bahru. We appreciate your positive comments during your recent stay and we would be delighted to welcome you back soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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592 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (127)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Indonesian first
  • Japanese first
  • Any
English first
Kuala Lumpur, Malaysia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed September 16, 2013

Very strategic location, near to the town, is a hotel hotel but pretty clean and spacious , big enough for a family of four. Service is great, one button call only needed. Just a stone throw away from the causeway to Singapore, not too far either from legoland. Definitely better than the pulai spring where the will always be no towel, bed sheet and etc. full of excuse

Room Tip: Value for money, 30 minutes to singapore only
See more room tips
  • Stayed May 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank jamestj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HPKhoo, General Manager at Mutiara Johor Bahru Hotel, responded to this review, October 10, 2013
Thank you for giving us the opportunity to serve you. We certainly look forward to your return trip to our hotel where we trust you will have a memorable experience.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cairo, Egypt
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed September 13, 2013

I stayed there on my honeymoon, rooms are made of wooden floor, very big but modestly furnished and the floor kept making noise whenever we walked (wood floor yielded under our feet)
Location is super in the middle of nature having monkeys and squirrels all around u (and in balacony too), very near to the oriental village (which is the major attraction in Langkawi)
Breakfast buffet was poor and staff trying to be helpful but most of them are very slow and not well trained.
the seashell restaurant is like a dream (perfect food and perfect spot on the beach).

  • Stayed October 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank adham1st
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level Contributor
45 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 bubbles Reviewed September 12, 2013

- Stay here for 2 nights
- Clean room and big room
- Bath tub is too small for adult
- Buffet breakfast is fine but less variety. Almost same selection for 2 days.
- Located next to a mall with only McDonald.

  • Stayed August 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Ken Sheng W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HPKhoo, General Manager at Mutiara Johor Bahru Hotel, responded to this review, October 10, 2013
It was a pleasure to have you as a guest at Mutiara Johor Bahru. Your positive comments are appreciated. Meanwhile, we will continue to improve on our services to meet guest’s expectations and we sincerely look forward to welcome you back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
kuala lumpur
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed September 8, 2013

I didn't really spend much time in the hotel as I was attending a training course which occupied me the entire day. My wife wasn't too impressed with housekeeping staff's friendliness. Room was adequately big though. Was quiet and able to sleep peacefully. Bed/Mattress could be improved. I think its showing signs of age. The Matress edges were quite hard and the springs were a tad on the hard side. Had expected better. Front desk was friendly enough to upgrade us from Superior to Deluxe which was nice. Overall, an average hotel but I wouldn't call it five star.

  • Stayed September 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank elmo069
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HPKhoo, General Manager at Mutiara Johor Bahru Hotel, responded to this review, October 10, 2013
We are pleased to have you stayed with us recently. We have taken note of your comments and will continue to improve on our services to meet guest’s expectations. We sincerely look forward to welcome you back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level Contributor
40 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed September 3, 2013

A very good hotel, newly touched up. Room is clean and big for the price paid. Buffet breakfast is acceptable but if possible, I think it would be better to explore food joint around the hotel vicinity for a true authentic Johor experience.

  • Stayed September 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank ericcpk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HPKhoo, General Manager at Mutiara Johor Bahru Hotel, responded to this review, October 10, 2013
Your kind comments regarding hotel’s services and amenities are much appreciated. We are happy that you and your family have enjoyed your stay with us and we shall certainly look forward to see you back soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Penang Island, Malaysia
Level Contributor
19 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed September 1, 2013

I just came back from a 2N stay in a deluxe room at the Tebrau wing. The room even though is of old design is very spacious, well maintained and clean.

The hotel is really trying hard to impress and I've to compliment the Management for their efforts. It started with a pre-stay welcome mail and ended with a post-stay thank you mail.

The hotel offer complimentary shuttle service to and from airport and to several shopping centres nearby but make sure you make reservation in advance. The concierge staff is very friendly and polite.

I dine at The Capri and find its food and service to be reasonably good. The buffet breakfast is decent with an egg station making a variety of freshly prepared eggs.

The swimming pool is nothing to shout about and there's no children pool. It's ok for my stay as I spent my 2 first days at LEGOLAND and only wish to come back to a comfortable room and a good restaurant for dinner.

Holiday Plaza is just next door if you wish to do some shopping and opt for some fast food if you choose not to dine in the hotel.

On my last day they extended my check out time until 3pm which was highly appreciated as my flight was only at night.

Overall I think the hotel is good value for the rate they charge compare to some other hotels in JB.

Room Tip: Ask for a room on the high floor with city view. Pay a little more for the Deluxe room
See more room tips
  • Stayed August 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank SeasonTraveller17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HPKhoo, General Manager at Mutiara Johor Bahru Hotel, responded to this review, October 10, 2013
We truly appreciate your business, and we're grateful for the trust you've placed in us. Thanks again, for giving us the opportunity to serve you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mutiara Johor Bahru Hotel

Property: Mutiara Johor Bahru Hotel
Address: KB No. 779 Jalan Dato Sulaiman, Johor Bahru 80990, Malaysia
Location: Malaysia > Johor > Johor Bahru District > Johor Bahru
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Johor Bahru
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Mutiara Johor Bahru Hotel 3.5*
Number of rooms: 336
Reservation Options:
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Also Known As:
Mutiara Hotel Johor Bahru
Mutiara Johor Bahru

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