Didn't really know what to expect when we were checked in to KSL by the office. Checking in was ok, pretty normal, room was good with everything that was supposed to be in the room being there. Toilet pack was more comprehensive than many other hotels I've been to. Bed was comfortable enough while breakfast was above average. What they offered at the buffet while standard fare was very good. Many places would see me wolfing down my breakfast and rushing out. Not many places gets me to queue up for seconds, but this did.
What makes KSL great is the shopping next door. I really like to browse around and the shopping center was a nice place to just go walkabouts in. Cheap, good and cheerful.
Back to the hotel, service was fast. We had a clogged shower drain and they got maintenance to come up in just a few minutes to clear the pipe. They could have put an iron and a board in the room, but calling for one was quite quick as well.
We're thinking of making this hotel the preferred place for our sales reps. Mind you, I'm rating this hotel above average based on what I think I got for the price I paid. Definitely value for money.
- Official Description (provided by the hotel):
- KSL Hotel & Resort is the largest integrated resort in Johor Bahru that offers a complete shopping experience with entertainments and accommodations. The hotel is located in the heart of Johor Bahru City. It is about 5 minutes away from the Causeway,10 minutes from Johor Bahru Business District and 20 minutes from LEGOLAND. LEGOLAND tickets and return shuttle service is available at the hotel or you could include it during the booking at our website. The Resort style hotel provides 868 rooms & suites and extensive meeting and event facilities. For meetings and events, KSL Resort offers the perfect combination of first class facilities, outstanding services and a range of flexible packages. We also offers a range of wedding packages for your special day.With its convenience and comfort, you are able to enjoy numerous well-known Food & Beverage outlets, Fashion boutiques, Cineplex and Hypermarts (Tesco) all under one roof. Without compromising the location, you still can enjoy the water theme park facilities, Golf simulator experience, pool, billiard and children's amusement arcade.In the evening, all guests are invited to our Mission Bar & Grill, where you are able to enjoy a wide range of imported beers and wines. There will be Barbeque dinner and live band to lead you through the night. ... more less
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