My initial perception of small and medium size hotels mushrooming in towns and cities was that of catering to budget travellers and tourists particularly to hitch hikers and backpackers. Therefore the level of standard is beyond expectation. However when I read the feedback from the Internet on Citrus Hotel, Johore Bharu, I gave myself a trial. Consequently I booked my reservation. When I arrived at the hotel the facade was average just like its surrounding buildings. I checked in at the reception counter. The staff attended to me was polite and courteous, helpful and knowledgeable. As a result I upgraded my room to a club room with a very reasonable addition to pay. The appearance of the front office was bright and cheerful. The room we occupied was clean, spacious and all the facilities were provided. Location is central, within walking distance to the mall, immigration and eateries.
We like the services because the staff members give their best to the request we made. Overall they are attentive, polite, helpful, cheerful, courteous and warm.
- Official Description (provided by the hotel):
- Citrus Hotel Johor Bahru is a newly renovated JB hotel located at the heart of Johor Bahru’s Central Business District. This centrally located hotel is across the road from City Square Shopping Center, and within easy reach of the CIQ (Customs Immigration Quarantine) Complex as well as Singapore bound and local taxi stands.Citrus JB consists of 125 stylishly designed rooms equipped with modern conveniences that include wireless Internet connection, 32” LCD flat screen TV with cable and more. Citrus Hotel JB offers not only the utmost comfort to guests but also facilities and services such as a café, a club lounge, function room, wireless Internet connection throughout the hotel and much more to support the requirements of both the business and leisure traveler alike. ... more less
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