Let me start by saying that Thistle JB is easily one of the better hotels in the area. That being said, if one has experienced Thistle Port Dickson, their JB hotel is a drastic drop in standards. Perhaps this is due to them buying over the hotel from Hyatt but nonetheless it pales in comparison in terms of upkeep and service.
When we checked-in last month, we were given a corner unit but to our disappointment especially after such a long drive down from KL and looking forward to take a much needed rest, the room was filthy, had a moldy smell, hangers in bathroom were broken and worst if all the balcony had an inch of dust covering it (I kid you not).
We requested for a change of room and they offered us another a few floors up and this one was more bearable although the moldy smell still persists but not as bad as the first room. The saving grace here is the pool & seaview which more than makes it up for it.
My other gripe is the carpark which is dark and wet. Quite scary when we arrived back from Singapore at 1am to be honest. Another thing to note is that it is located in a separate building so be prepared for a little walk.
Service wise, nothing spectacular but if compared to Thistle PD, there's plenty of room for improvement especially the front office and housekeeping but the coffee house and lounge staff was great.
On the positive side, they do have an amazing pool and offer free shuttle service to a JB shopping mall and Legoland. Room is spacious and bed was comfy but that's about it.
- Official Description (provided by the hotel):
- Whether you're with us for business or pleasure, the Thistle Johor Bahru hotel provides the very best of Malaysia, including our legendary hospitality. At Thistle Johor Bahru we have 382 fully refurbished bedrooms, including 125 executive luxury rooms with spectacular sea views over the Straits of Johor. This Malaysian hotel also boasts 5, an outdoor 'resort-style' swimming pool, and fitness centre with spa. Everything you need in fact to indulge your body and soul in modern luxury and comfort. As you'd expect from a hotel in Malaysia and so close to Singapore, Thistle Johor Bahru also has superb meetings and events facilities making the hotel a prime destination for business. Thanks to our beautiful landscaped grounds, sea views and tropical climate, we are also a popular venue for weddings. ... more less
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- Also Known As:
- Thistle Johor Bahru Hotel Johor Bahru