We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
InterContinental Mzaar Mountain Resort & Spa
Nearby Hotels
Bois De Boulogne(Dhour El Choueir)
$100
Booking.com
View Deal
  • Free Wifi
  • Restaurant
$70
Booking.com
View Deal
  • Free Wifi
  • Restaurant
President Hotel(Maamelteine)
$87
$59
Booking.com
View Deal
$72
Priceline
View Deal
  • Free Wifi
  • Free Parking
$60
Booking.com
View Deal
  • Free Wifi
  • Free Parking
$200
Agoda.com
View Deal
TerreBrune Hotel(Kfardebian)
No availability for your dates from our partners
  • Free Wifi
  • Free Parking
Merab Hotel(Kfardebian)
No availability for your dates from our partners
  • Free Wifi
  • Restaurant
No availability for your dates from our partners
Certificate of Excellence
  • Free Wifi
  • Free Parking
Reviews (269)
Filter reviews
269 results
Traveler rating
73
74
53
33
36
Traveler type
Time of year
LanguageAll languages
More languages
73
74
53
33
36
Show reviews that mention
All reviewsintercontinental mzaarmountain resortbreakfast buffet isindoor poolf bsnow seasondirect accessski tripin housewill visit againhotel lobby iswinter resortgreat restauranthigh seasonlebanonskiingmountains
FilterAll languages
Updating list...
167 - 172 of 269 reviews
Reviewed October 19, 2013 via mobile

Stayed there for 1 night during a motorcycle tour we did in Lebanon. Excellent Hotel, excellent service as usual.
Rooms are fantastic, I enjoy sitting in their beautiful lobby, breakfast is rich with a large variety of international cuisine.

Will visit again for sure.

Highly recommended.

Stayed: October 2013, traveled with friends
Thank Elyafi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joost K, General Manager at InterContinental Mzaar Mountain Resort & Spa, responded to this reviewResponded October 23, 2013

Dear Elyafi,

Thank you for taking the time to convey your comments regarding your recent experience with us. We are extremely pleased that you enjoyed your stay while on a motorcycle tour through Lebanon and specifically the excellent service, fantastic rooms, the beautiful lobby and the rich breakfast. This is exactly the comments we like to receive to make sure we have made our guests' stay a memorable one. We look forward to your next visit to InterContinental Mzaar.

Sincerely,

Joost K.
General Manager InterContinental Mzaar

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 1, 2013

The hotel is located in the mountains, a 45 min drive from the city. It is kind of a resort nicely nestled in the mountains of faraya. The buildings are swiss chalet style, all wooden.
The hotel in itself has everything one might need, spa, hairdresser, fitness room, indoor and outdoor pools, several restaurants, shops...
I was upgraded to a huge one bedroom suite, thanks to the platinum ambassador program. The room had to living room areas, a dining area, one bedroom with en suite bathroom, and an additional guests lavatories. The bedroom was nice and warm, the bed was very comfortable.Quite a big room for just one person and for 2 nights, but it is part of their loyalty program, My biggest regret about all the rooms and also all the hotel is their furniture. Furniture is old and dated. It gives the rooms a not s relaxing and homey feeling.
That said i have no other complaints. Service was 5 stars all the way. Everyone was helpful and professional. Each and every request was immediately dealt with. Check in and check out went very well with no delays or mistakes.
I can't really say anything about food since i only had breakfast there and i am not a big morning eater. But the buffet seemed quite varied, big and complete.
I was not expecting much of this hotel due to reviews, but i was quite impressed and would definitely go back...but please refurbish the rooms!!!!

  • Stayed: July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank dflawless1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joost K, General Manager at InterContinental Mzaar Mountain Resort & Spa, responded to this reviewResponded October 4, 2013

Dear Dflawless1,

Thank you for taking the time to convey your comments regarding your recent experience with us and thank you for being one of our most loyal guests as a Platinum Elite IHG Rewards Club Member, we value your continuous loyalty to our brand and hotels.

I was very pleased to read that the hotel has everything one need and that you appreciated the upgrade to one of our suites as part of our loyalty recognition program. I truly appreciate that you found the service and staff 5 stars, professional and helpful.

This is exactly the comments we like to receive to make sure we have made our guests' stay a memorable one.

looking forward to welcome you again soon at the InterContinental Mzaar.

Sincerely,
Joost K.
General Manager
InterContinental Mzaar

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 18, 2013 via mobile

Went on the off season , however it was really relaxing and i enjoyed the quietness unlike rest of lebanon

Great location on top of the mountains and of-course fascinating weather

Great service and polite friendly staff

The only drawback is the small pool

  • Stayed: September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Riri-alalamy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joost K, General Manager at InterContinental Mzaar Mountain Resort & Spa, responded to this reviewResponded September 19, 2013

Dear Riri-alalamy, Thank you for taking the time to convey your comments regarding your recent experience with us. We are glad to learn that you had a really relaxing and quit stay and that the service was great with polite and friendly staff as well as you enjoyed our location. This is exactly the comments we like to receive to make sure we have made our guests' stay a memorable one. We look forward to your next visit to InterContinental Mzaar.
Sincerely,

Joost K.
General Manager
InterContinental Mzaar

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 12, 2013

We've stayed in this Intercontinental a couple of times while skiing in Faraya only and only beacause of its great location right at the slope , which means you'll have your breakfast ,take the elevtor and voila you're waiting for the ski lift ! However, this hotel is far from being a so called 5 star ...the rooms are old and depressing,the restaurant is meh and the service can be from average to bad! The lobby is quite warm and mountainy though but that's maybe all there's to it and honestly there's nothing more like an Interconntinental.I beleive it's got a lot of potentials and needs to be taken care of seriously! On a separate note, there are some ski shops downstairs if you wish to rent/ buy ski gear...kinda convenient!

  • Stayed: December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank NazHashemi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joost K, General Manager at InterContinental Mzaar Mountain Resort & Spa, responded to this reviewResponded September 13, 2013

Dear NazHashemi,

We appreciate you taking the time to share your feedback regarding your stay with us dated December 2012. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. I am glad to learn that you found the hotel location great as the hotel is located right next to the ski slopes, the hotel lobby as well as the convenience of the ski rental shops located on the level -2 of the hotel. I am sorry our hotel did not live up to your expectations in terms of condition of the rooms, the food and restaurant service and regret you were not satisfied with both. I have taken note of your valuable comments and will use these to monitor and improve the quality of product we offer to our guests.

Thank you again for your feedback. If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask the Manager on Duty.

Sincerely,

Joost K.
General Manager
InterContinental Mzaar Lebanon Mountain Resort & Spa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 9, 2013

The hotel would need a bit of refurbishment, however it is well situated in Faraya for people coming for skiing or for resting during summer.
It has overall good facilities for the region and the service is good.
The breakfast is excellent with a very good varaiety of food.

  • Stayed: August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Hadi J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joost K, General Manager at InterContinental Mzaar Mountain Resort & Spa, responded to this reviewResponded September 12, 2013

Dear Hadi J, Thank you for taking the time to convey your comments regarding your recent experience with us. We are glad to learn that you specifically found our breakfast excellend and the food variety very good as well as the service, facilities and location. This is exactly the comments we like to receive to make sure we have made our guests' stay a memorable one. We look forward to your next visit to InterContinental Mzaar. Sincerely, Joost K. General Manager InterContinental Mzaar

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews