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“Very nice; great service”

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Al Jahra Copthorne Hotel & Resort
Ranked #1 of 1 Hotels in Jahra
Certificate of Excellence
Reviewed October 13, 2011

I spend 2 weeks here, on a project that was in the western desert. Service was quick; every time I called the front desk (e.g., laundry pick up) the response was immediate. Even room service was quicker than I'm used to. Also got free pick up and drop off at KWI airport, but I don't think they advertise that service.

Only wrinkle was at check out. The charged me a lower rate than I expected, so I just kept quiet. Two minutes after I leave for the airport, the desk calls the driver and he brings me back to correct the error. But I can't complain. Will stay there again.

  • Stayed: September 2011, traveled on business
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3  Thank Radbuster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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123 - 129 of 149 reviews

Reviewed September 2, 2011

I accompanied my husband on a business trip of his and stayed there for a week.

We stayed in a nice room on the ground floor. The room was spacious but the bathroom was on the smaller side and had a shower but no bath. On our first night the sink got blocked but when we called the front desk they immediately sent someone to fix it.

We had breakfast in our room daily and it was delicious! The dinner buffet lacked variety and the food was not so good but th service was great. One night we ordered room service which arrived quickly and the food was good.

The receptionist was very knowledgeable and helpful. He arranged all neccesary transportation for me while my husband was at work.

Nice hotel, big rooms and great service.

  • Stayed: June 2011, traveled on business
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3  Thank Ava L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 4, 2010

The hotel service is great however in certain areas such as the all day dinning more employees I think they are required. The rooms are attractive and in the shower you feel like dancing due to the size :)

The main reason for our stay in that hotel was the location since its half an hour drive to our project.

  • Stayed: August 2010, traveled on business
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4  Thank Ah_AJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 20, 2010

I stayed at this resort for six weeks. The beds are very good, the rooms clean enough, however the quality of the front desk and mangement is very poor. It is just to much to write down here. For example, if they need you at the front desk they just block your key. A bit annoying, because they do this quite often, and for nothing. The Philipino/indonesian staff of the restaurant is however very helpfull.
So for short. You can stay at this hotel if you want a good nights rest, but expect some"they just don't get it" thoughts when being helped by the management .

  • Stayed: March 2010, traveled on business
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2  Thank J_K_trav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 3 weeks ago via mobile
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Stayed: October 2017, traveled solo
Thank ManuelMirandaP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Al Jahra Coptho... H, General Manager at Al Jahra Copthorne Hotel & Resort, responded to this reviewResponded 3 weeks ago

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Reviewed May 14, 2017 via mobile
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Stayed: May 2017, traveled as a couple
Thank Samira A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Al Jahra Coptho... H, Hotel Manager at Al Jahra Copthorne Hotel & Resort, responded to this reviewResponded May 16, 2017
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Reviewed April 29, 2017 via mobile
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Stayed: April 2017, traveled with family
Thank تركي ا
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Al Jahra Coptho... H, Hotel Manager at Al Jahra Copthorne Hotel & Resort, responded to this reviewResponded April 30, 2017
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Additional Information about Al Jahra Copthorne Hotel & Resort

Address: PO Box 3113 | PO Box 3113, Jahra 01033, Kuwait
Phone Number:
Location: Kuwait > Jahra
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 1 Hotels in Jahra
Price Range: $134 - $322 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Al Jahra Copthorne Hotel & Resort 4*
Number of rooms: 261
Official Description (provided by the hotel):
Al Jahra Copthorne Hotel & Resort is the only hotel chain located in the north of Kuwait with the airport only a 25-minute journey away and a 20-minute drive from Kuwait City Centre. The Hotel is part of the “Slayil Al Jahra Tourist Resort” having a shopping mall, theme park and numerous restaurants nearby.With 201 rooms and 60 chalets, the Al Jahra Copthorne Hotel & Resort guarantees to provide guests attentive and personalised service. The combination of sheer modishness with the latest equipment such as high-speed SDSL line (LAN access) or wireless Internet will be certain to meet all your requirements. ... more   less 
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