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“GREAT PLACE.”
Review of Mwembe Resort

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Mwembe Resort
Ranked #14 of 28 Hotels in Malindi
nairobi
Level 1 Contributor
3 reviews
“GREAT PLACE.”
Reviewed August 10, 2012

My name is Bettie n we were there in march 2012. mwembe resort is a cool place outside town where u can have a good family holiday. we stayed there for about four days. the accomodation was good and the staff is very welcoming. we enjoyed every moment there. the gym is not that big n they should expand it alittle bit more. all in all we r looking foward to go back there in december. cheers.

  • Stayed March 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Betty b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MwembeResort M, Guest Relations Manager at Mwembe Resort, responded to this review, November 8, 2014
Hello Bettie b,

Thanks you for your amazing review! We are glad you enjoyed your stay with us. Thanks for being candid about the gymnasium, we are in the process of expanding it. I look forward to welcoming you again at our resort!

Best wishes,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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77 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
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English first
Bergen, Norway
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed February 15, 2012

My husband and I stayed here on our honeymoon and we were very happy we did. We loved the fact that it was off the main drag because it was quiet!! There is a free shuttle into town or to the beach, but we were not inconvenienced at all by the set times- if you want to go at other times is costs only 100 Ksh to get anywhere in Malindi, which is only a little over $1. OR (during the daytime) you can walk 10 minutes into town down a mango-lined dirt road. We opted for this more often than not as it was such a pleasant walk!

I'm pretty sure we were the only people to use the pool while we were there although there were at least 20 people staying at the hotel during the week we were. (The pool was very nice- good temp. and long enough to swim laps in.) The apartments and bungalows are spread out throughout the property so it feels very private, like you've got your own little paradise!

As other reviewers have stated, the kitchen facilities are not much to speak of and though there is no dishwashing equipment provided the maid service does not wash dishes. Just don't plan on cooking while you're there.

The bed was kind of uncomfortable (in my opinion, my husband didn't notice anything) and the bathroom needed a bit of updating, but those are really our only complaints!

The staff was wonderful.

We highly recommend Mwembe Resort!

  • Stayed January 2012, traveled as a couple
    • Location
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    • Cleanliness
    • Service
Helpful?
2 Thank rtav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MwembeResort M, Guest Relations Manager at Mwembe Resort, responded to this review, November 10, 2014
Hello rtav,

Thank you for the great review! Thank you for choosing Mwembe as your honeymoon destination. We are glad you had a great honeymoon. The suite’s bathrooms have undergone renovation and we are excited for you to see the new look.

Hoping you will visit us again in the near future.

Best wishes,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed December 29, 2011

Mwembe resort is a good place located at a distance of about 0.8 km from the main road. One major dissapointment is that it is located far away from the beach. The fridges in the rooms are too small and there is also a lack of fundamental kitchen appliances eg sandwich maker,toaster,blender.etc. The kitchen is too small and the living room area also needs air conditioning. It is a quiet place, highly recommended for couples and not families. There are no joint activities for the members of the resort. The restaurant near the pool area is too ezpensive. However the two pools located in the resort are awesome. The staff are also very kind and the rooms are cleanly kept everyday. Access to the beach through the resort is not recommended since it is too expensive. The air conditioning in the rooms is excellent. All In all it is a nice place. However if the hotel management is reading this I would say there is a dire need for joint activities for resort members. This will 'bring back life' so to speak to the hotel members.- Ndonga Timothy

  • Stayed December 2011
    • Value
    • Location
    • Rooms
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Helpful?
3 Thank Timothyndonga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MwembeResort M, Guest Relations Manager at Mwembe Resort, responded to this review, November 10, 2014
Hello Timothy,

Thank you for the feedback on your stay. Thank you for your kind words. Because of our location, the management provides shuttle service to transport our clients to the beach and town center. The suites have undergone renovation and new appliances have been added to the kitchenettes. We are looking into accommodating various joint activities for our guests.

Hoping you will give us another chance by returning to our resort in the near future.

Best wishes,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Richmond, Virginia
Level 3 Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed November 19, 2011

Our first trip to Africa was spent at the Mwembe Resort in Malindi, Kenya. We loved this resort! The atmosphere was relaxing as it was beautiful. Our villa was always clean with fresh flowers placed either on our bed, the table or near the TV almost daily. Although it is not on the beach, shuttle services was provided which gave us the opportunity to sightsee along the way. The staff were all accommodating, friendly and very hospitable. There's Sophia the Property Manager, Nassib the Residental Manager, Zuella the activities Coordinator, Emma, Hope, Jonathan and S. Jamuu. I listed everyone's name we had contact with so that I thank them for treating us with kindness. What we loved most was the Safari trip booked for us by Zuella. Do we recommend Mwembe, Absolutely ! Atmosphere, tranquilly and hospitality rated high with us. (Would love to post a picture, but can't with my IPad. Hopefully I can edit when I'm on my laptop).

  • Stayed October 2011, traveled as a couple
    • Value
    • Location
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Helpful?
3 Thank amark11120
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MwembeResort M, Guest Relations Manager at Mwembe Resort, responded to this review, November 10, 2014
Hello amark11120,

Thank you for the great review of our resort! Our staff work very hard to offer the best to our guests.
We are glad you had a great time during your stay.

Hope to have you back soon.

Best wishes,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lagos, Nigeria
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 12, 2011

We actually traveled in August 2010 for our honeymoon....lovely resort....from the chalets to the pools, afternoon teas, library, Italian restaurant, fantastic reception, rosada beach club, near by marine park where we went snorkeling, local shops in town, the wonderful beach(again).... definitely going back

Room Tip: request for room 109 :) or any other chalet around the pool in that quater of the resort....definat...
See more room tips
  • Stayed November 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank Deji A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MwembeResort M, Guest Relations Manager at Mwembe Resort, responded to this review, November 10, 2014
Hello Deji A,

Thank you for the great review of our resort! Thank you for choosing our resort for your honeymoon destination. We are glad you had a splendid time.
Hope to have you back soon.

Best wishes,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Helsinki, Finland
Level 6 Contributor
106 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
Reviewed July 28, 2011

We spent two weeks in Mwembe Resort as RCI exchange.

Resort is located 1.5 km from the town centre, 900 meters off Lamu Road which is the main street of Malindi. Hotel has free shuttle van transportation from hotel to town at 9, 10, 12, 12, 14 and 16 o'clock and 10 past the same hours back to the hotel. However, this is on request so you must book it either way. Taxi to/from town costs 300 ksh (Kenyan shillings) and tuk-tuk 100 ksh one-way. As this resort is not located on beach this same free hotel shuttle takes you to beach at 10 am and picks up at 16.20 every day, on request.

Resort consists of several buildings, 2-3 apartments in each. Main building has reception open for 24 hours and bar next to it. There are two swimming pools with sunbeds and shades where mattresses and towels are provided free of charge. Quite basic gym with small sauna room and massage room (massage is 1000 ksh an hour) without a/c is located next to outdated tennis court. Entrance gates with massive wooden doors are always kept closed and not even taxis can enter the hotel yard. There are gatekeepers always on duty letting people in/out and informing when taxis have arrived.

Breakfast is served in the bar from 7 am onwards. There are 3 options: fresh fruits and yoghurt for 500 ksh, bacon+eggs+toasts for 600 ksh and Italian cakes for 700 ksh, each including coffee or tea. Variety of snacks like hot dogs, salads (tasted old and gave us stomach pain), sandwiches and omelettes are also served in the bar. Complementary tea and biscuits are served at 16.30 daily. An excellent Italian restaurant Lorenzo is located next to the bar inside the resort area, but is a business of its own. Lunch from 12 to 14 and dinner from 19.30 to 22, highly recommended!

Apartment: We stayed in apartment number 16. It was a two bedroom apartment for 6 people. Major bedroom had a double bed surrounded by mosquito net and a big bathroom accessible from it only. Bathroom had bidet, toilet and bath but no shower. There was a wardrobe with tiny little safety box, 1000 ksh a week. The second bedroom had two single beds that could be moved and put together. Pillows were stone hard and were not replaced however kindly asked. There were mosquito nets on windows (as in all of them) and therefore the beds didn't have any but one net was covering the bedroom entrance door. Bathroom, including toilet+bidet+shower unit, was located in the hall. Hot water boiler is located under the sink and be easily switched off as the switch is next to the light switch covered by waterproof plastic or rubber lid. While taking clothes out of wardrobes be careful not to hurt your back to these windows frames.

Living room had a sleep-in sofa bed covered with mosquito net from the ceiling. There was satellite TV but I never watched it. Kitchen, or kitchenette, was very basic, fridge ridiculously small, making cooking very unappealing, but ok to make a snack occasionally. Dinner table had room and chairs for 4 people only? Do not leave any food not even breadcrumbs on the table as thousands of pharaoh ants will come up immediately. Tap water is salted, but fresh water is sold and installed to a very handy ”hot and cold water dispenser” by reception for only 500 ksh for 20 litres. Windows open dangerously 90 degrees into the rooms.

One very annoying thing: nobody has ever any change!? This leads to a situation where hotel constantly owes you money. Credit card is useless because it is not accepted anywhere and the rare places it is, a 5-6 % commission is added to your bill and the transaction takes a good 10 minutes or so. Sofia, the manager of the resort said use credit card, but even the excursions arranged by the hotel cannot be paid by it.

3 days before our departure, a water pipe broke down in our apartment. We were already in beds, but soon noticed water everywhere on the floors. Obviously all item on the floor were soaking when there was about 2 inches water everywhere. In the middle of the night we had to change apartment. Thanks to Mahad it went quite smoothly. What we did not understand is that no-one from management ever apologized nor asked how we are? During our 2 week stay we felt we were ignored.

All in all, Malindi is a nice place to spend holiday, but you should seriously consider other resorts than Mwembe, as there are options.

  • Stayed July 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
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Helpful?
6 Thank HelTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MwembeResort M, Guest Relations Manager at Mwembe Resort, responded to this review, November 11, 2014
Dear HelTraveller,

Thank you for sharing your feedback on your stay. We apologize for not meeting your expectations. The management is always improving its services and accommodations to ensure that our guests have a memorable holiday experience. Hoping you will give us another chance & visit our resort in the future.

Kind regards,
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 28, 2011

I spent a week at Mwembe as a trade through RCI. I was very satisfied overall. The plusses are: a beautiful setting amongst mango trees, cottage was clean and comfortable. The minuses are: taxi or tuktuk were best way to get to town, the resort shuttle didn't run in the evening, and the beaches were a shuttle-ride away. Don't plan on doing much housekeeping in the kitchen, but there are plenty of restaurants in town. For me, the worst part of the resort was the so-called activites person who repeatedly stood us up, never planned any trips for us that we requested, and rudely ignored us upon check-out. Also, the resort was almost totally deserted in January, and the only on-site activity was relaxation.

  • Stayed January 2011, traveled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank WorldlyC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MwembeResort M, Guest Relations Manager at Mwembe Resort, responded to this review, November 10, 2014
Hello,

Thank you for sharing your feedback from your stay. We apologise for the behaviour of our activities person. Over the years, we have recruited new activities persons who ensure that all guests needs are met timely.

Hope to have you back soon.

Best Wishes,
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mwembe Resort

Property: Mwembe Resort
Address: Mtangani Road, Malindi 80200, Kenya
Location: Kenya > Coast Province > Malindi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Swimming Pool Airport Transportation
Hotel Style:
#2 Best Value Hotel in Malindi
#7 Luxury Hotel in Malindi
#8 Romantic Hotel in Malindi
#10 Top resorts Hotel in Malindi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mwembe Resort 4*
Number of rooms: 24
Official Description (provided by the hotel):
Set in an oasis of a tropical garden within exotic plants and giant mango trees from which the name is derived, Mwembe Resort is a luxury experience. The artificial falls created in the main pool give you peace, beauty and tranquility in a breezy tropical garden. Our guests can relax at one of our 4 swimming pools, a bistro, bar or a restaurant. Amazing place for family holidays, weddings or even business conferences. ... more   less 
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Also Known As:
Mwembe Resort Malindi, Kenya, Africa

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