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“Pass up this hotel”
Review of Hotel Almaty

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Hotel Almaty
Ranked #20 of 72 Hotels in Almaty
Pennsylvania
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Pass up this hotel”
Reviewed January 20, 2011

I stayed in Alma-Ata waiting out a 15 hour layover. There was luke warm water and not much heat in the room. The bed had no top sheet or blanket and the pillowcase was threadbare. The fixtures in sink and tub were broken and the toilet seat came off in my hand. Sorry but a view of the mountains does not cut it for a bone weary traveler facing a 22 hour trip back to US and in need of a shower and clean clothes. I showered and dried with my hair dryer and ran that for heat, then got in bed with my coat on and read, too disgusted to sleep. Pass us this place, stay in the airport for layovers. It was 16F too cold not to have heat in the room.

  • Stayed January 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank Tristan08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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75 reviews from our community

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    9
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58
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Paderborn, Germany
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed August 22, 2010

The hotel rooms are clean, but small. The TV set is 14'': you need binoculars to watch tv from bed!!! The bathroom is very small, with shower. Hot water shower is a privilege for the first ones who do it!!! If hot water is over, as it often happens,you have to wait till it is available again: hours !!! Fortunately I was there in summer, August 2010, but in winter it could be dramatic. The breakfast is very simple, but food seems good. Unfortunately my company has decided to get this hotel. The position of the hotel downtown Almaty is good. Rooms are not well sound-proof and you can often follow what happens in the room on the other side of the wall. Internet is exepensive and slow.

  • Stayed August 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank ciroma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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International
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed June 6, 2009

I’ve had to languish twice now in the Hotel Alma-Ata. Both for business and both disappointing. Post Russian in design, they've truly encapsulated the attitude as well. Most of the staff seemed disinterested to the point of arrogant with a grasp of only the faintest effort to understand or cater for the English language. The fountain out the front runs all night and with a late stop over seems like your sleeping next to Victoria falls. The bathrooms are archaic with it taking 11 to 19 minutes for the hot water to come through. (Yes I timed it.) Noise from the front street even early in the morning can be quite loud. All the walls are painted in what looks like the left over military pale green which gets depressing. The building seems to be in constant half hearted repair. The elevators stop with 1 to 3 inches either above or below the floor level causing god knows how many accidents and are the equivalent size of your standard fridge. The restaurant is bland and depressing although the meals are fine. The bed I’m sure was once a medieval torture device as were the chairs in the rooms. At the moment, contrary to what they advertise, there is no room service or restaurant bar on the third floor. On the plus side though, the view on the mountain side is spectacular and its centrally located.

  • Stayed June 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Heliroamer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baltimore, MD
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed June 13, 2008

The Hotel Alma-Ata is a typical Soviet-Style hotel. Somewhat grim, somewhat old, somewhat depressing.

If you go for the bargain-basement price, you will get a room with no AC, threadbare carpeting, a few pieces of toilet paper, and if you're lucky, hot water that day.

If you go for the "luxe" room at a higher price, it will be slightly bigger, slightly less threadbare, but will have an AC unit so you won't roast to death in the summertime.

Breakfast is included, a tasty buffet consisting of breads, salads, and hot breastfast and lunch items.

Great location: across from the Abai Opera house, 1/2 block from the "Gastronom Stolichniy" store that has a plethora of tasty items(including a bliny stand), and one block from Caffe Delia, with free wifi.

One of the cheaper places to stay in crazy expensive Almaty. And you get what you pay for.

  • Stayed June 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank 0Venera0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 17, 2008

This hotel is inexpensive for the following reasons: the room I was in was very small, dirty, generally uncomfortable and smelled. Bedside lamp was broken, no hotel directory (information) in English, ran water for 20 minutes to get warm water, mini-bar is the only amenity (i.e., no tissues, only 1 roll of toilet paper in the room, sit bath with inoperable shower hose). Internet access via dial-up only or Wi-Fi on a few floors with very weak signal. Wake up service was good and I was happy to receive the call to get out of there.

  • Liked — Nothing
  • Disliked — Everything
  • Stayed April 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank TrippingKim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moscow, Russia
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed July 22, 2007

This was for the first time I was in Kazakhstan and our company booked a standard room at the Alma-ata hotel as it was very close to our office - both centrally located
I had lived 5 years in Russia some time ago , so I knew that for 200USD I couldnt expect the same what you get in Europe in terms of quality and service.
The hotel was okay. I didnt like the bathroom, which was a bit too old style and which had a little door into the ventilation system, through which you could hear EVERYTHING happening in the neighbouring bathroom. My colleague once even suprised me as he opened that door from his bathroom and we had a little chat face to face through it...
In general, the hotel is really ok, if you are used to the fSU hotel standards, but I want to mention 3 points.
1. a very nice view of the mountains..
2. the 70s style hotel restaurant. I almost died of laughter when I found out that instead of renovating a typical soviet style restaurant and buying new hifi set, the hotel promotes it as something 'cool' to be back in USSR. The food for breakfast is actually VERY good with loads of fresh veggies etc. but the overall soviet concept wasnt that pleasant.
3. when returning from a very late night meeting with my colleague, we noted a couple of prostitutes passing by the reception. As we spoke loudly in a foreign language, we were spotted as their potential customers and about 1h later when we were falling asleep after a busy day, we both received a phonecall: Do you want a lady?... This was truly annoying, considering we had to wake up in 3 hours...

  • Liked — The view and the location
  • Disliked — it was too soviet style
  • Stayed April 2007, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank Kirinkun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moscow
Level Contributor
89 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 158 helpful votes
Reviewed November 2, 2006

I have stayed in the Almaty Hotel (sometimes called the Alma'Ata) 4 times this year on business. The hotel is located in what is the called the Financial District but I am not sure how it got that name. The hotel has a Soviet style interior and very Soviet style concept of service. The plus points are the location, right opposite the opera house and with fabulous views of the mountains if you are on the right side. The better rooms cost about $105 a night B&B and have balconies. The mini bars are well stocked and very cheap, though not as cheap as the local shops. There are any number of restaurants within short walking distance though I do not recommend the food in the nearby Bull & Bear pub. Rooms are basic but clean.

Negatives are. This hotel must have the most inefficient reception staff ever. Very much Soviet style. My room is always paid for in advance by my company but they always try to charge for it when I check out. Allow a minimum of 15 minutes for checking out. They keep your passport during the whole of your stay. The room key never works for more than a day at a time. The breakfast is a large buffet of what western people would call lunch with the worst tea ever. The lifts are tiny and terribly slow. The mini bar is never re-stocked during the stay. The shower water is often an interesting brown colour and to get into the shower takes some doing. Every night you will be phoned (I assume this only applies to single male travellers) asking if you want "laydees". The hotel bar is tiny, expensive and in a corridor. Hotel TV features some strange Asian "news" channel in English plus C-Span for those people in Kazakhstan desperate to know about the inner workings of the US Senate and Congress.

All in all, cheap and a good location but little else going for it.

By the way, if you are English, be prepared to have to explain why "Borat" is funny.

  • Liked — Location
  • Disliked — Soviet Style Service
  • Tips/Secrets — Only for short stay business travellers
  • Stayed October 2006, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
6 Thank ABroach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Almaty

Property: Hotel Almaty
Address: Kabanbay batyra 85 | corner of Panfilova St., д. 133А, Almaty 050000, Kazakhstan (Formerly Hotel Alma-Ata)
Location: Kazakhstan > Almaty
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Airport Transportation
Hotel Style:
Ranked #20 of 72 Hotels in Almaty
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel Almaty 3.5*
Number of rooms: 255
Official Description (provided by the hotel):
"Almaty" hotel is located in the old center of the city. Opposite it is the Opera and Ballet Theater named after Abay, not far, in walking distance - the Astana square, a symbolic for Almaty citizens the Tulebaev street, and “Almaly" metro station. The hotel was built in 1967, and is one of the symbols of our city. Today the hotel welcomes its guests with an updated interior design. The design is made in the style of modernism, typical for the 60s of the last century, and emphasizes respect for the traditions and history of this place. The hotel consists of 207 cozy rooms with views of the city panorama or the Opera and Ballet Theater named after Abay. The rooms have everything for comfortable stay of guests - comfortable bed, bathroom with shower, TV, mini-bar, kettle, hotel compliments, free Wi-Fi. In the morning have a breakfast in "Issyk" restaurant, where daily served fresh pastries. In the evening visit the banquet hall of this legendary restaurant, which is also suitable for family and corporate celebrations. One of the best banquet halls in the city, it can accommodate up to 300 people. At your disposal, there are equipped conference rooms where up to 120 people can gather. In a large conference room, it is convenient to hold seminars, trainings, master classes, and a chamber VIP room is suitable for business meetings and private negotiations. The location of the "Almaty” hotel is one of the best in the city. After business meetings, be sure to go for a walk around the old center. This is a region beloved by all Almaty people, here you will feel the real atmosphere of the city, get acquainted with its native people, and hear many interesting stories. Accommodation here is a great solution if you are interested in walking, theatrical life, history and architecture of Soviet modernism, which you will successfully combine with a business trip. ... more   less 
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Also Known As:
Hotel Alma Ata

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