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“Retro Soviet Style”
Review of Hotel Almaty

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Hotel Almaty
Ranked #18 of 73 Hotels in Almaty
Aktau, Kazakhstan
Level 2 Contributor
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
“Retro Soviet Style”
Reviewed November 14, 2012

I have stayed many times in this hotel on business as it is where my company choose to put me. Generally it is not that bad if you like the retro Soviet style, quaint photos of old cars from 40 years ago and the like. You will also experience the cold water and lack of heating at certain times of the year just as many residents have to brave these days. This will wake you up in the morning for sure. If that fails then try the breakfast; boiled eggs are sometimes provided, plus some Russian style salads and porridge. They put out the left overs from the previous evening so if you want some boiled potatoes, buck wheat and cabbage go for it. Alternatively there is an Italian style cafe just along the street to the left that serves excellent pancakes, scrambled egg and fresh coffee. You will need some Russian to come here to deal with reception as they look with distrust at foreigners and can take hours to find your booking and complete your paperwork. There are an unusual number of security men sulking around the entrance to make your Soviet experience complete. The lifts are narrow and take you almost to your floor so dont trip on your way out. Your room will almost certainly be be cold, with worn carpets and the bed nice and firm if you have a bad back. No soft pillows and crisp Egyptian cotton here. This is real Soviet style with a fridge, old TV, and the most authentic bathroom complete with old fashioned pipes, toilet and sink. The trick with the hot water is to let it run for exactly 20 minutes, unless you arrive in June July August or September and then you can run it all night and still find cold water. On the positive side, the mini bar is cheap and has a bottle of beer and vodka, which when mixed can really improve your hotel experience at this point. Take a moment to enjoy the spectacular Tien Shen mountains as you relax in your old wooden chair by the bed and enjoy this little slice of USSR.

Room Tip: ask for a delux double room, then you have twice as much to be unimpressed with, quiet rooms are to...
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  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank 26Martin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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77 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Buckinghamshire, UK
Level 3 Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed October 12, 2012

Yes there was a problem with hot water (although hot showers are available downstairs in the sauna) but the rooms are clean and adequate. The views from the balcony make up for a lot. I found the staff helpful and efficient but it probably helped having a Russian speaker with me. Would definitely stay again.

Room Tip: The higher the better
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  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
2 Thank ChrisNe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pennsylvania
Level 2 Contributor
2 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed January 20, 2011

I stayed in Alma-Ata waiting out a 15 hour layover. There was luke warm water and not much heat in the room. The bed had no top sheet or blanket and the pillowcase was threadbare. The fixtures in sink and tub were broken and the toilet seat came off in my hand. Sorry but a view of the mountains does not cut it for a bone weary traveler facing a 22 hour trip back to US and in need of a shower and clean clothes. I showered and dried with my hair dryer and ran that for heat, then got in bed with my coat on and read, too disgusted to sleep. Pass us this place, stay in the airport for layovers. It was 16F too cold not to have heat in the room.

  • Stayed January 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
8 Thank Tristan08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Paderborn, Germany
Level 4 Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed August 22, 2010

The hotel rooms are clean, but small. The TV set is 14'': you need binoculars to watch tv from bed!!! The bathroom is very small, with shower. Hot water shower is a privilege for the first ones who do it!!! If hot water is over, as it often happens,you have to wait till it is available again: hours !!! Fortunately I was there in summer, August 2010, but in winter it could be dramatic. The breakfast is very simple, but food seems good. Unfortunately my company has decided to get this hotel. The position of the hotel downtown Almaty is good. Rooms are not well sound-proof and you can often follow what happens in the room on the other side of the wall. Internet is exepensive and slow.

  • Stayed August 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank ciroma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
International
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed June 6, 2009

I’ve had to languish twice now in the Hotel Alma-Ata. Both for business and both disappointing. Post Russian in design, they've truly encapsulated the attitude as well. Most of the staff seemed disinterested to the point of arrogant with a grasp of only the faintest effort to understand or cater for the English language. The fountain out the front runs all night and with a late stop over seems like your sleeping next to Victoria falls. The bathrooms are archaic with it taking 11 to 19 minutes for the hot water to come through. (Yes I timed it.) Noise from the front street even early in the morning can be quite loud. All the walls are painted in what looks like the left over military pale green which gets depressing. The building seems to be in constant half hearted repair. The elevators stop with 1 to 3 inches either above or below the floor level causing god knows how many accidents and are the equivalent size of your standard fridge. The restaurant is bland and depressing although the meals are fine. The bed I’m sure was once a medieval torture device as were the chairs in the rooms. At the moment, contrary to what they advertise, there is no room service or restaurant bar on the third floor. On the plus side though, the view on the mountain side is spectacular and its centrally located.

  • Stayed June 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Heliroamer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baltimore, MD
Level 3 Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed June 13, 2008

The Hotel Alma-Ata is a typical Soviet-Style hotel. Somewhat grim, somewhat old, somewhat depressing.

If you go for the bargain-basement price, you will get a room with no AC, threadbare carpeting, a few pieces of toilet paper, and if you're lucky, hot water that day.

If you go for the "luxe" room at a higher price, it will be slightly bigger, slightly less threadbare, but will have an AC unit so you won't roast to death in the summertime.

Breakfast is included, a tasty buffet consisting of breads, salads, and hot breastfast and lunch items.

Great location: across from the Abai Opera house, 1/2 block from the "Gastronom Stolichniy" store that has a plethora of tasty items(including a bliny stand), and one block from Caffe Delia, with free wifi.

One of the cheaper places to stay in crazy expensive Almaty. And you get what you pay for.

  • Stayed June 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank 0Venera0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 17, 2008

This hotel is inexpensive for the following reasons: the room I was in was very small, dirty, generally uncomfortable and smelled. Bedside lamp was broken, no hotel directory (information) in English, ran water for 20 minutes to get warm water, mini-bar is the only amenity (i.e., no tissues, only 1 roll of toilet paper in the room, sit bath with inoperable shower hose). Internet access via dial-up only or Wi-Fi on a few floors with very weak signal. Wake up service was good and I was happy to receive the call to get out of there.

  • Liked — Nothing
  • Disliked — Everything
  • Stayed April 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank TrippingKim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Almaty

Property: Hotel Almaty
Address: Kabanbay Batyra st., 85 | corner of Panfilova St., д. 133А, Almaty 050000, Kazakhstan (Formerly Hotel Alma-Ata)
Location: Kazakhstan > Almaty
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Airport Transportation
Hotel Style:
#7 Best Value Hotel in Almaty
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel Almaty 3.5*
Number of rooms: 255
Official Description (provided by the hotel):
Dear guests! We are inform you that for the period from July to September 2017, the hotel is undergoing a facade reconstruction, as well as interior repair. The hotel administration will do everything possible to improve the living conditions of the guests. The cost of the stay will include a gift compliment from the hotel "Almaty". We apologize for the inconvenience. "Almaty" hotel is located in the old center of the city. Opposite it is the Opera and Ballet Theater named after Abay, not far, in walking distance - the Astana square, a symbolic for Almaty citizens the Tulebaev street, and “Almaly" metro station. The hotel was built in 1967, and is one of the symbols of our city. Today the hotel welcomes its guests with an updated interior design. The design is made in the style of modernism, typical for the 60s of the last century, and emphasizes respect for the traditions and history of this place. The hotel consists of 207 cozy rooms with views of the city panorama or the Opera and Ballet Theater named after Abay. The rooms have everything for comfortable stay of guests - comfortable bed, bathroom with shower, TV, mini-bar, kettle, hotel compliments, free Wi-Fi. In the morning have a breakfast in "Issyk" restaurant, where daily served fresh pastries. In the evening visit the banquet hall of this legendary restaurant, which is also suitable for family and corporate celebrations. One of the best banquet halls in the city, it can accommodate up to 300 people. At your disposal, there are equipped conference rooms where up to 120 people can gather. In a large conference room, it is convenient to hold seminars, trainings, master classes, and a chamber VIP room is suitable for business meetings and private negotiations. The location of the "Almaty” hotel is one of the best in the city. After business meetings, be sure to go for a walk around the old center. This is a region beloved by all Almaty people, here you will feel the real atmosphere of the city, get acquainted with its native people, and hear many interesting stories. Accommodation here is a great solution if you are interested in walking, theatrical life, history and architecture of Soviet modernism, which you will successfully combine with a business trip. ... more   less 
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Also Known As:
Hotel Alma Ata

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